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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
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      • One thing ASBFEO can do for me
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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
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    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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  • ASBFEO Live (297)

Success story type

Bruce Billson interviews on ABC Radio and 2GB

The Ombudsman, Bruce Billson, discusses internet domain changes on ABC Radio and 2GB. Read the transcripts below. 

Selina Green on ABC Radio South East SA  Luke Grant on Money News 2GB / 3AW / 4BC Phil…

The Ombudsman, Bruce Billson, discusses internet domain changes on ABC Radio and 2GB. Read the transcripts below. 

Selina Green on ABC Radio South East SA  Luke Grant on Money News 2GB / 3AW / 4BC Phil…

Media Centre item
Transcript
ASBFEO Live

Speaking engagements and event request

Basic page

TRANSCRIPT: Internet domain name changes

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rebecca Levingston.

ABC Brisbane

20 September 2022…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rebecca Levingston.

ABC Brisbane

20 September 2022…

Media Centre item
Transcript
ASBFEO Live

Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and examinations

Submission

Quality of Advice Review – Proposal for Reform

Submission

OMBUDSMAN WELCOMES INTRODUCTION OF LEGISLATION TO HELP SMALL AND FAMILY BUSINESSES

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Albanese government’s move to introduce legislation into Parliament to crackdown on unfair contract terms and increase penalties for anti-competitive…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Albanese government’s move to introduce legislation into Parliament to crackdown on unfair contract terms and increase penalties for anti-competitive…

Media Centre item
Media Releases
ASBFEO Live

October Newsletter - Are you taking the right steps to protect against a cyber attack?

The recent cyber attack against Optus is a terrible reminder that companies of all sizes can be vulnerable.  If you or your business are an Optus customer, please monitor for activity on your accounts that is not you and be alert for unusual…

The recent cyber attack against Optus is a terrible reminder that companies of all sizes can be vulnerable.  If you or your business are an Optus customer, please monitor for activity on your accounts that is not you and be alert for unusual…

Newsletters

Emergency Response Fund Amendment (Disaster Ready Fund) Bill 2022 [Provisions]

Submission

Financial Services Compensation Scheme of Last Resort

Submission

Copyright request

Basic page

Australia's Maritime Logistics System

Submission

Senate Economics Legislation Committee (the Committee) - inquiry into the Financial Accountability Regime bill and other related bills

Submission

Ombudsman welcomes mental health and financial counselling support

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…

Media Centre item
Media Releases
ASBFEO Live

Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work) Bill 2022

Submission

Alternative Dispute Resolution

Basic page

TRANSCRIPT: The work of ASBFEO, challenges facing small businesses and cyber security

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Sean Aylmer.

Fear and Greed Podcast

20 October 2022…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Sean Aylmer.

Fear and Greed Podcast

20 October 2022…

Media Centre item
Transcript
ASBFEO Live

Taxpayers’ Charter review

Submission

OCTOBER 2022 BUDGET

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget handed down by the Australian Government will provide welcome capability building, mental health and financial advice support for small businesses and…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget handed down by the Australian Government will provide welcome capability building, mental health and financial advice support for small businesses and…

Media Centre item
Media Releases
ASBFEO Live

Media request

Basic page

General enquiry

Basic page

TRANSCRIPT: October 2022 Budget

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jac Underwood.

Radio 2BS

26 October 2022

…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jac Underwood.

Radio 2BS

26 October 2022

…

Media Centre item
Transcript
ASBFEO Live

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Basic page

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Basic page

National Electric Vehicle Strategy: Consultation Paper

Submission

5 Year Productivity Inquiry: The Key to Prosperity

Submission

BRUCE'S 2022-23 OCTOBER BUDGET BRIEF

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget...

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget...

Newsletters

November Newsletter - Headwinds but ever hopeful

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

Newsletters

ASIC Industry Funding Model Review

Submission

The Australian Taxation Office’s (ATO) Administration and Management of Objections

Submission

Updates from ASIC, Business Tasmania, Queensland Government and more

Basic page

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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