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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
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      • Franchising Mediation Feedback Form
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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
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      • One thing ASBFEO can do for me
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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Our network
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    • Mental health
    • Handling debts
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    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
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    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
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    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
    • Resources for starting a small business
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
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      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas
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Media Section

  • Media Centre (245)
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  • Policy & Advocacy (2)
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Media Source

  • ASBFEO Live (259)

SMALL BUSINESSES URGED TO TAKE URGENT ACTION TO SAFEGUARD INTERNET IDENTITY

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber criminals…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber criminals…

Media Centre item
Media Releases
ASBFEO Live

Media releases

Basic page

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oliver Peterson

Radio 6PR Perth

Subject: internet domain name changes

Oliver Peterson

You’re being warned if you're a small business owner and for that matter, if you go to a website,…

Radio 6PR Perth

Subject: internet domain name changes

Oliver Peterson

You’re being warned if you're a small business owner and for that matter, if you go to a website,…

Media Centre item
Transcript
ASBFEO Live

Newsletters

Basic page

INDIGENOUS SMALL BUSINESSES URGED TO TAKE URGENT ACTION TO SAFEGUARD INTERNET IDENTITY

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored Indigenous small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored Indigenous small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber…

Media Centre item
Media Releases
ASBFEO Live

Own your domain … or else

Opinion piece published in the Herald Sun, 25 August 2022.

Opinion piece published in the Herald Sun, 25 August 2022.

Media Centre item
News
ASBFEO Live

Increased Penalties for Anti-Competitive Behaviour

Submission

Ombudsman welcomes government move to deliver small business tax breaks

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Federal Government’s commitment to deliver tax breaks that will help small businesses have greater support, incentives and skills to grow.

The…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Federal Government’s commitment to deliver tax breaks that will help small businesses have greater support, incentives and skills to grow.

The…

Media Centre item
Media Releases
ASBFEO Live

Small businesses must move quickly to protect their domain

Originally published in The Advertiser

Originally published in The Advertiser

Media Centre item
News
ASBFEO Live

Cyber crims' web hunt: Businesses warned to protect online identity

Originally published in The Advertiser

Originally published in The Advertiser

Media Centre item
News
ASBFEO Live

Migrant-led small businesses urged to take action to safeguard internet identity

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned migrant-led small businesses they have just two weeks left to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned migrant-led small businesses they have just two weeks left to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’…

Media Centre item
Media Releases
ASBFEO Live

Social media

Basic page

Apprentices and Trainees Employed by Small Business

Basic page

ONE WEEK LEFT TO SECURE YOUR DIGITAL IDENTITY – DON’T GET CAUGHT SHORT

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned small businesses there’s only one week left to take action to avoid their internet identity being sold to someone else.

“It is critical to act now to make…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned small businesses there’s only one week left to take action to avoid their internet identity being sold to someone else.

“It is critical to act now to make…

Media Centre item
Media Releases
ASBFEO Live

Contracts with REBL Corp, Digital REBL or Media REBL

Basic page

Contracts with Viewble Media and The Shoppers Network

Basic page

Proposed exclusions from shorter period of review for small and medium entities

Submission

Skills and Training Boost

Submission

Consumer Data Right – Non-Bank Lending draft designation instrument

Submission

Financial Adviser Education Standards Consultation

Submission

Copyright

Basic page

Speaking engagements and events policy

Basic page

Speaking engagements and event request

Basic page

Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and examinations

Submission

Quality of Advice Review – Proposal for Reform

Submission

OMBUDSMAN WELCOMES INTRODUCTION OF LEGISLATION TO HELP SMALL AND FAMILY BUSINESSES

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Albanese government’s move to introduce legislation into Parliament to crackdown on unfair contract terms and increase penalties for anti-competitive…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Albanese government’s move to introduce legislation into Parliament to crackdown on unfair contract terms and increase penalties for anti-competitive…

Media Centre item
Media Releases
ASBFEO Live

Emergency Response Fund Amendment (Disaster Ready Fund) Bill 2022 [Provisions]

Submission

Financial Services Compensation Scheme of Last Resort

Submission

Copyright request

Basic page

Australia's Maritime Logistics System

Submission

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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