Working with state‑based Small Business Commissioners
Running a small business can sometimes involve disputes that are difficult to resolve on your own. That’s why we work with state‑based Small Business Commissioners to make sure small businesses can access fair, practical support when issues arise, without unnecessary steps or delays.
A working together approach to dispute resolution
We partner with Small Business Commissioners in participating states to support small businesses experiencing disputes. Together, we focus on resolving issues early and informally wherever possible.
Together, we:
- share information about common small business issues
- refer matters to the right state or national body
- support early, informal dispute resolution wherever possible
- help small businesses manage business‑to‑business and business‑to‑government disputes.
Working together makes it easier for small businesses to understand their options and take practical steps toward resolution.
Contacting state‑based Small Business Commissioners
New South Wales
NSW Small Business Commissioner
Phone: 1300 795 534 or (02) 8222 4800
Email: we.assist@smallbusiness.nsw.gov.au
Victoria
Victorian Small Business Commission
Phone: 1800 878 964
Email: enquiries@vsbc.vic.gov.au
Western Australia
Small Business Development Corporation
Phone: 133 140 or (08) 6552 3300
Email: info@smallbusiness.wa.gov.au
South Australia
South Australian Small Business Commissioner
Phone: 1800 072 722
Email: sasbc@sa.gov.au
Queensland
Queensland Small Business Commissioner
Phone: 1300 312 344
What this means for your small business
Because we work directly with these commissioners, small businesses benefit from:
- faster referrals to the right dispute resolution service
- support that reflects local laws and business conditions
- clearer pathways to dispute resolution support
- a more consistent and practical dispute resolution experience.
If you are unsure where to turn, we can help connect you with the right state‑based Small Business Commissioner for your situation.