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InfoLine: 1300 650 460

  • About us
    • Contact Us
  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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  1. Home

Content type

  • Media Centre item (297)
  • Submission (200)
  • Basic page (101)
  • Newsletters (33)
  • Report (5)

Media Section

  • Media Centre (282)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (297)

Success story type

3G switch-off warning for small, family and farming businesses

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oliver Peterson.

Radio 6PR Perth

Subject: 3G switch-off warning for small, family and farming businesses

Oliver Peterson…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oliver Peterson.

Radio 6PR Perth

Subject: 3G switch-off warning for small, family and farming businesses

Oliver Peterson…

Media Centre item
Transcript
ASBFEO Live

Independent Review of the Food and Grocery Code of Conduct 2023–24

Submission

SMS Sender ID Registry Consultation

Submission

Submission to Review of the Food and Grocery Code of Conduct interim report

Submission

Review of the 2020 General Insurance Code of Practice (Code)

Submission

ASBFEO Small Business Pulse

Basic page

August newsletter - ASBFEO launches Small Business Pulse

We have today launched the ASBFEO Small Business Pulse – an innovative combination of non-traditional and traditional data to produce an indicator of small business health.

We have today launched the ASBFEO Small Business Pulse – an innovative combination of non-traditional and traditional data to produce an indicator of small business health.

Newsletters

Fair Work Commission Modern Award Review

Submission

Excessive insurance premiums are killing small businesses

Originally published in the Canberra Times.

Finding adequate insurance cover at commercially viable terms is fast becoming a wicked challenge for small and family businesses.

There have been countless examples of small businesses closing…

Originally published in the Canberra Times.

Finding adequate insurance cover at commercially viable terms is fast becoming a wicked challenge for small and family businesses.

There have been countless examples of small businesses closing…

Media Centre item
Op-ed
ASBFEO Live

Checking the pulse of small businesses across Australia

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Small business is the beating heart of our communities and our economy, so it is crucial to check the pulse of such an important sector to measure its…

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Small business is the beating heart of our communities and our economy, so it is crucial to check the pulse of such an important sector to measure its…

Media Centre item
Op-ed
ASBFEO Live

14 steps to boost Australia’s small and family businesses

Report

Making the ecosystem more supportive for small business

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Lisa Millar.

ABC News Breakfast

Subject: 14 Steps to energise enterprise, tap-and-go merchant fees, digital platform disputes, small business…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Lisa Millar.

ABC News Breakfast

Subject: 14 Steps to energise enterprise, tap-and-go merchant fees, digital platform disputes, small business…

Media Centre item
Transcript
ASBFEO Live

Let's boost small and family businesses

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subject: 14 Steps to energise enterprise to boost small and family businesses

Leon Delaney…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subject: 14 Steps to energise enterprise to boost small and family businesses

Leon Delaney…

Media Centre item
Transcript
ASBFEO Live

Future Made in Australia

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Ross Greenwood.

Sky News Business Now

Subject: 14 Steps to energise enterprise, small business and Future Made in Australia

Ross…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Ross Greenwood.

Sky News Business Now

Subject: 14 Steps to energise enterprise, small business and Future Made in Australia

Ross…

Media Centre item
Transcript
ASBFEO Live

14 steps to stop small business's alarming downward spiral

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

I fear we are sleepwalking into a "big corporate" economy.

Many small and family businesses are doing it tough right now and the post-COVID…

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

I fear we are sleepwalking into a "big corporate" economy.

Many small and family businesses are doing it tough right now and the post-COVID…

Media Centre item
Op-ed
ASBFEO Live

Small biz needs all the help it can get

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Daily Telegraph.

Small business is a big deal. But not as big as it used to be. Economic contribution has dropped from 40 per cent to 33 per cent since 2006 and share…

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Daily Telegraph.

Small business is a big deal. But not as big as it used to be. Economic contribution has dropped from 40 per cent to 33 per cent since 2006 and share…

Media Centre item
Op-ed
ASBFEO Live

Energise Enterprise

Basic page

Cyber security tips for small business

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tim Webster.

ABC Radio Sydney

Subjects: ransomware attacks on small business, cyber security tips for small business, insolvency concerns,…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tim Webster.

ABC Radio Sydney

Subjects: ransomware attacks on small business, cyber security tips for small business, insolvency concerns,…

Media Centre item
Transcript
ASBFEO Live

Rising cost of small business insurance

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Eddie Williams.

ABC Radio South-East NSW

Subject: rising cost of small business insurance

Eddie Williams

Insurance…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Eddie Williams.

ABC Radio South-East NSW

Subject: rising cost of small business insurance

Eddie Williams

Insurance…

Media Centre item
Transcript
ASBFEO Live

14 steps to energise enterprise

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nadia Mitsopoulos.

ABC Radio WA

Subject: 14 Steps to energise enterprise, small business conditions, family business succession, lowering…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nadia Mitsopoulos.

ABC Radio WA

Subject: 14 Steps to energise enterprise, small business conditions, family business succession, lowering…

Media Centre item
Transcript
ASBFEO Live

Energising enterprise

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Julie-anne Sprague.

Radio 6PR Perth

Subject: 14 Steps to energise enterprise

Julie-anne Sprague

There is a worrying…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Julie-anne Sprague.

Radio 6PR Perth

Subject: 14 Steps to energise enterprise

Julie-anne Sprague

There is a worrying…

Media Centre item
Transcript
ASBFEO Live

Small businesses must prepare for the upcoming 3G shutdown

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Small, family and farming businesses should urgently make sure they are not caught out by the 3G switch-off which is now scheduled to take place on 28…

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Small, family and farming businesses should urgently make sure they are not caught out by the 3G switch-off which is now scheduled to take place on 28…

Media Centre item
Op-ed
ASBFEO Live

3G shutdown to affect small, family and farming businesses

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subject: 3G shutdown to affect small, family and farming businesses

Leon Delaney

…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subject: 3G shutdown to affect small, family and farming businesses

Leon Delaney

…

Media Centre item
Transcript
ASBFEO Live

Location of Australia’s small businesses by state and territory

Basic page

Victoria

Basic page

South Australia

Basic page

Western Australia

Basic page

Tasmania

Basic page

Northern Territory

Basic page

Australian Capital Territory

Basic page

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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