TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Stephen Cenatiempo.
Radio 2CC Canberra
Subject: Budget 2024-25
…
… ADR practitioner for the dispute. This appointment is to be made within 14 days of the ASBFEO receiving the request to … of their costs. In general, the practitioner has a half day rate and a full day rate. The length of time the ADR process will take depends on the complexity of …
… a little bit in there. I don’t think small businesses will be punching the air with excitement, thinking that it's a … and there's lots of livelihoods counting on them. That can be overwhelming and the New Access to Small Business Owners … Bruce, always good to talk to you. Thanks for your time this morning. Bruce Billson Thanks Steve. Best wishes …
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Transcript
ASBFEO Live
Originally published in Convenience World's November 2025 edition.
By Bruce Billson.
Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…
… weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right. But for many small businesses, access to justice … wronged. On top of the mental anguish and distress and time taken away from running the business, the cost and …
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Op-ed
ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, says small, family and farming businesses should urgently make sure they are not caught out by the 3G switch-off happening in the next few weeks.
Mr Billson today…
… farming businesses take action to find out if they will be affected and if so, upgrade their technology before … farm gates and many other wireless operating systems may be affected. Mr Billson emphasised that telecommunications … farming businesses take action to find out if they will be affected and if so, upgrade their technology before …
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Media Releases
ASBFEO Live
… a streamlined and improved user experience, reducing the time to register as a new business, or apply for additional … not been able to resolve the issue with them, the IGTO may be able to help. IP Australia helps businesses to learn …
… law and leave unsuspecting investors out of pocket will be a top target for the corporate regulator, which is … law and leave unsuspecting investors out of pocket will be a top target for the corporate regulator, which is …
Natural disasters can be devastating for small and family businesses yet only one in four small businesses have a current business continuity plan, according to the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
“In…
… HAVE A DISASTER PLAN 12 January 2023 Natural disasters can be devastating for small and family businesses yet only one … be adopted to save small business owners the trauma and time associated with repeating their story. An opt-in “My … denied support while others that gave far less attention, time, and effort to protect their own economic interests were …
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Media Releases
ASBFEO Live
… family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to … and of course, yourself. Other business owners can be a valuable source of advice and awareness based on their … your business to a less disaster-prone location. Build in time and tactics to make sure you are ok and you’re caring …
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… 2021. This was a 19% increase compared to the same time in 2020 and slightly lower than at the end of September … 0-19 (Small) 116,547 35,178 151,728 20-199 (Medium) 66,104 30,708 96,812 200+ (Large) 58,959 29,840 88,800 Unknown 7,800 … >, extracted on 30/07/22. Over three quarters of apprentices and trainees …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Laura Tchilinguirian.
ABC News Radio
Subject: Ombudsman’s guide for small business - using social media securely
Laura…
… about cyber hacks of late and often the targets seem to be small businesses who are also active online. So how can … chances of being hacked? Bruce Billson Laura, great to be with you and your listeners. There's a few things that … accounts that then see the hacker having a terrible time for people that you've been doing business with. So, …
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Transcript
ASBFEO Live
Small business owners are being urged by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, to be on high alert to the rising number of criminals who may try to impersonate their business or a government agency such as the…
… DON’T BE DUPED BY SCAM OPERATORS 27 November 2023 Small business … Office. Mr Billson said Scam Awareness Week was an ideal time for small business owners to take a few extra moments to … he said. “Scammers may sign you up for a single or monthly payment which they take from your credit card but they …
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ASBFEO Live
… is going as planned, and how unplanned matters will be dealt with. Examples of unplanned events include ending … opportunities where you need invest only capital, time and effort. Many franchise systems are somewhere in the … Is there a clause about paying out the remainder of the time? If this happened, would you have enough money to pay? …
… structures and information sources to indicate the real-time success of your business, so you can adjust and make … thought. Find a trusted adviser, like an accountant, to be a valuable sounding board, coach, and ally to you. It’s … program can help you to adopt digital tools to save you time and money, while also help you to grow your business. …
Originally published in The Daily Telegraph
By Bruce Billson.
When a bushfire, storm, flood or other natural disaster strikes, small business owners are often the first to volunteer to fight fires, lay sandbags, assist with…
… a current business continuity plan. Natural disasters can be devastating for small and family businesses — either their … the impact on their town or region. Taking simple steps to be better prepared, sensible risk mitigation action and … be adopted to save small business owners the trauma and time associated with repeating their story. In the aftermath …
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Op-ed
ASBFEO Live
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
… SMALL BUSINESS NEEDS TO BE READY FOR NATURAL DISASTERS 22 January 2024 The terrible … causing great trauma for parts of the country should be a red alert for small business to be prepared for natural … be adopted to save small business owners the trauma and time associated with repeating their story.” Mr Billson said …
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ASBFEO Live
… 1. Structure your day Schedule time for calls, lead follow-ups, emails, social media … and compliance tasks, important ‘breaks’ and get away time. …
… agreement The whole dispute or elements of the dispute may be settled with binding arbitration if there is written agreement from the parties. The agreement may be in the franchise agreement or agreed later. The … and the time and place for arbitration. The arbitrator will also give …
… Greater Brisbane, there were 221,618 small businesses on 30 June 2023, representing 46% of all small businesses in … were 259,631 small businesses in the rest of Queensland on 30 June 2023. These accounted for 54% of Queensland’s small …
… Island. Table 1: Small businesses in Other Territories, 30 June 2023 Download data * Includes businesses where … There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. … Other Territories decreased by 150 (7%) over the year to 30 June 2023, after a 16% increase in the previous year. …
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… AgQuip Field Days 22 - 24 August Gunnedah, NSW Gov to You 30 - 31 August Fleurieu Peninsula, SA The Tax Summit 5- 7 …
… review of the ASBFEO’s functions was required to be completed one year after its establishment, by 30 June 2017. This review was led by Ms Su McCluskey with the … to be completed one year after its establishment, by 30 June 2017. This review was led by Ms Su McCluskey with the …
… goals to display your practical approach and interest. Be clear on your specific services, how much they cost, and …
… the Territory’s small businesses were in Greater Darwin on 30 June 2023. The areas with the highest number of small … small businesses in the rest of the Northern Territory on 30 June 2023. These accounted for 24% of the Northern …
… businesses in the Australian Capital Territory (ACT) on 30 June 2023, representing 1% of all Australian small … 15 January 2024 Table 1: Businesses in ACT by size, 30 June 2023 Download data * Includes businesses where … in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: …
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… Australian small businesses were in Greater Adelaide on 30 June 2023. This is consistent with South Australia’s … for 23% of South Australia’s small businesses on 30 June 2023. The highest number of small businesses were in: Limestone Coast (7,563 small businesses), 30% of these were in Mount Gambier and surrounds and 14% were …