Skip to main content
Home

Spotlight Menu

  • About us
  • Latest news
  • Subscribe
x

Subscribe to Our Newsletter




 

 

 

InfoLine: 1300 650 460

  • About us
    • Contact Us
  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
  • Print page
  • Email page
  1. Home

Content type

  • Show all (636)
  • (-) Media Centre item (297)
  • (-) Report (5)
  • Submission (200)
  • Basic page (101)
  • Newsletters (33)

Media Section

  • Media Centre (282)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (297)

Success story type

When the dining table becomes the board table – celebrating National Family Business Day

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, is encouraging all Australians to celebrate National Family Business Day on Thursday 19 September.

“It’s a great moment to reflect on the crucial role family-owned…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, is encouraging all Australians to celebrate National Family Business Day on Thursday 19 September.

“It’s a great moment to reflect on the crucial role family-owned…

Media Centre item
Media Releases
ASBFEO Live

Celebrating Australia's great family businesses

This week we celebrate National Family Business Day - on Thursday, September 19.

It's a great moment to reflect on the crucial role family-owned businesses play in the economy and throughout our communities.

Think about the many farming,…

This week we celebrate National Family Business Day - on Thursday, September 19.

It's a great moment to reflect on the crucial role family-owned businesses play in the economy and throughout our communities.

Think about the many farming,…

Media Centre item
Op-ed
ASBFEO Live

National FBD, Tasmanian small and family businesses.

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with David Wood on Ultra 106five Hobart.

David Wood

Today is National Family Business Day, and to find out a little bit more about…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with David Wood on Ultra 106five Hobart.

David Wood

Today is National Family Business Day, and to find out a little bit more about…

Media Centre item
Transcript
ASBFEO Live

National FBD, family business succession issues and more

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.

Subjects: National Family Business Day, small business trading conditions, family business succession issues,…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.

Subjects: National Family Business Day, small business trading conditions, family business succession issues,…

Media Centre item
Transcript
ASBFEO Live

Don’t let complacency catch you out in coming 3G shut-off

By Bruce Billson.

Originally published in the West Australian.

Small, family and farming businesses should take urgent action to make sure they are not caught out by the 3G switch-off coming in October.

This change is about far more…

By Bruce Billson.

Originally published in the West Australian.

Small, family and farming businesses should take urgent action to make sure they are not caught out by the 3G switch-off coming in October.

This change is about far more…

Media Centre item
Op-ed
ASBFEO Live

The obstacles entrepreneurs face

By Bruce Billson.

Published in the Western Advocate.

More needs to be done to support and recognise small businesses. 

A RECENT Westpac study found almost half of the people starting their own business are motivated by the dream…

By Bruce Billson.

Published in the Western Advocate.

More needs to be done to support and recognise small businesses. 

A RECENT Westpac study found almost half of the people starting their own business are motivated by the dream…

Media Centre item
Op-ed
ASBFEO Live

Inspiring people to start their own business

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.

Subject: Inspiring people to start their own business, creating Prime Minister’s Small Business Awards, right-…

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.

Subject: Inspiring people to start their own business, creating Prime Minister’s Small Business Awards, right-…

Media Centre item
Transcript
ASBFEO Live

MEDIA RELEASE: Australian small business selling online warned to be aware of US copyright laws

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to raise awareness among small businesses selling online about United States’ copyright laws that can shut down their access to customers without warning…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to raise awareness among small businesses selling online about United States’ copyright laws that can shut down their access to customers without warning…

Media Centre item
Media Releases
ASBFEO Live

TRANSCRIPT: free cyber security programs to help small businesses, digital platform providers urged to do better for small business

Nicole Overall

Unsurprisingly and sadly, more and more small businesses are falling victim to ever more sophisticated cyber-attacks. So, what's to be done? Well, to explore some potential solutions, I have on the line now Bruce…

Nicole Overall

Unsurprisingly and sadly, more and more small businesses are falling victim to ever more sophisticated cyber-attacks. So, what's to be done? Well, to explore some potential solutions, I have on the line now Bruce…

Media Centre item
Transcript
ASBFEO Live

MEDIA RELEASE: Surge in small business disputes with Big Tech platforms

The number of small business disputes with Big Tech platform providers is 86 per cent higher than the same time last year, according to the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

Mr Billson said over the past…

The number of small business disputes with Big Tech platform providers is 86 per cent higher than the same time last year, according to the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

Mr Billson said over the past…

Media Centre item
Media Releases
ASBFEO Live

OP-ED: Big tech must do better by small biz

Bruce Billson 

Published in The Daily Telegraph and the Courier-Mail

15 October 2024

When a small business has a problem with a Big Tech digital platform - such as having your account shut down after being hacked…

Bruce Billson 

Published in The Daily Telegraph and the Courier-Mail

15 October 2024

When a small business has a problem with a Big Tech digital platform - such as having your account shut down after being hacked…

Media Centre item
Op-ed
ASBFEO Live

OP-ED: Big tech is failing the little guys

Bruce Billson 

 

Published in the Bendigo Advertiser and ACM Network

14 October, 2024

BIG tech digital platform providers need to urgently lift their game and provide clear, appropriate and easily…

Bruce Billson 

 

Published in the Bendigo Advertiser and ACM Network

14 October, 2024

BIG tech digital platform providers need to urgently lift their game and provide clear, appropriate and easily…

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: Small business disputes with Big Tech digital platform providers

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Annie Guest.

ABC Radio AM Program

 

…

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Annie Guest.

ABC Radio AM Program

 

…

Media Centre item
Transcript
ASBFEO Live

MEDIA RELEASE: 12 days until 3G shutdown - What small, family and farming business need to check

Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…

Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…

Media Centre item
Media Releases
ASBFEO Live

TRANSCRIPT: growing number of small business disputes with big tech digital platform providers, Ghostbusters, John McEnroe, weaponised product takedowns and the Digital Millennium Copyright Act.

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

 

…

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

 

…

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: 15 October 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight. Money News Subject: growing number of small business disputes with big tech digital platform providers, workplace

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight.

Money News

 

Subject:…

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight.

Money News

 

Subject:…

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: payment surcharges and need for least-cost routing to cut payment fees

 16 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with David Penberthy and Will Goodings.

Radio 5AA, Adelaide

…

 16 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with David Penberthy and Will Goodings.

Radio 5AA, Adelaide

…

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: what small, family and farming businesses need to know about 3G shutdown

 16 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with John Mackenzie.

Radio 4CA Cairns

 

…

 16 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with John Mackenzie.

Radio 4CA Cairns

 

…

Media Centre item
Transcript
ASBFEO Live

Payment surcharges and need for least-cost routing to cut fees

 17 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Steve Austin.

ABC Radio Brisbane

 

…

 17 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Steve Austin.

ABC Radio Brisbane

 

…

Media Centre item
Transcript
ASBFEO Live

3G shut-down, digital platforms, October Business Month, financial and mental health support for small businesses

 18 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.

ABC Radio Darwin

 

…

 18 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.

ABC Radio Darwin

 

…

Media Centre item
Transcript
ASBFEO Live

The big shutdown is coming, be ready

Published in The Daily Telegraph and the Courier-Mail.

By Bruce Billson 

Next Monday (October 28) is D-Day for the 3G network as it will be shut down, but I'm worried it could also put many small, family and farming businesses out of…

Published in The Daily Telegraph and the Courier-Mail.

By Bruce Billson 

Next Monday (October 28) is D-Day for the 3G network as it will be shut down, but I'm worried it could also put many small, family and farming businesses out of…

Media Centre item
Op-ed
ASBFEO Live

Mysterious surcharges on our payments are unfair on everyone

Originally published in the Canberra Times.

By Bruce Billson.

No one is happy when you buy a coffee, a meal or even an item of furniture and as you tap your card a few extra cents or dollars are drained from your account.

Typically, a…

Originally published in the Canberra Times.

By Bruce Billson.

No one is happy when you buy a coffee, a meal or even an item of furniture and as you tap your card a few extra cents or dollars are drained from your account.

Typically, a…

Media Centre item
Op-ed
ASBFEO Live

Payment surcharges and least-cost routing to reduce fees

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

 

Subject: payment surcharges and least…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

 

Subject: payment surcharges and least…

Media Centre item
Transcript
ASBFEO Live

What is ASBFEO and what does it do? How small business can chase money they are owed, insolvency fears, resolving problems with digital platforms, the Personal Property Security Register

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.

ABC Radio Darwin

 

Subject: What is ASBFEO and what does it…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.

ABC Radio Darwin

 

Subject: What is ASBFEO and what does it…

Media Centre item
Transcript
ASBFEO Live

You always hear about businesses doing the wrong thing. Let's flip the script

Originally published in the Canberra Times.

By Bruce Billson.

A good business pays its taxes, proper employee entitlements and its small business suppliers in a timely way.

Not paying is an unfair advantage over other businesses who…

Originally published in the Canberra Times.

By Bruce Billson.

A good business pays its taxes, proper employee entitlements and its small business suppliers in a timely way.

Not paying is an unfair advantage over other businesses who…

Media Centre item
Op-ed
ASBFEO Live

OMBUDSMAN’S SMALL BUSINESS GUIDE TO DEALING WITH DEBT

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to help small business navigate the challenge of paying or collecting a debt.

“Outstanding debts can be overwhelming for a small business – whether…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to help small business navigate the challenge of paying or collecting a debt.

“Outstanding debts can be overwhelming for a small business – whether…

Media Centre item
Media Releases
ASBFEO Live

Future of cash

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nadia Mitsopoulos.

ABC Radio Perth

Subject: Future of cash

 …

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nadia Mitsopoulos.

ABC Radio Perth

Subject: Future of cash

 …

Media Centre item
Transcript
ASBFEO Live

Release of the ASBFEO Small Business Guide to dealing with debt/ASBFEO Review

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Canberra

 

Subject: Release of the ASBFEO Small…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Canberra

 

Subject: Release of the ASBFEO Small…

Media Centre item
Transcript
ASBFEO Live

Small businesses need the right kind of incentives to succeed

Originally published in the Canberra Times.

By Bruce Billson.

I was shocked, but sadly not surprised, to read recently that one in five small businesses have zero cash reserves.

About 18 per cent have less than a month's worth of cash…

Originally published in the Canberra Times.

By Bruce Billson.

I was shocked, but sadly not surprised, to read recently that one in five small businesses have zero cash reserves.

About 18 per cent have less than a month's worth of cash…

Media Centre item
Op-ed
ASBFEO Live

What should I do when disaster strikes? Here's a place to start

Originally published in The Canberra Times

By Bruce Billson

Over the past five years there have been 13 declared natural disaster catastrophes.

The devastation caused to our communities by these terrible floods, storms, cyclones and…

Originally published in The Canberra Times

By Bruce Billson

Over the past five years there have been 13 declared natural disaster catastrophes.

The devastation caused to our communities by these terrible floods, storms, cyclones and…

Media Centre item
Op-ed
ASBFEO Live

Pagination

  • « First First page
  • ‹ Previous Previous page
  • …
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • Next › Next page
  • Last » Last page

Connect with us

facebook

 

 

 

 

 

 

 

twitter

 

 

 

 

 

instagram

 

 

 

 

 

linkedin

 

 

 

 

 

 

 

youtube

 

 

 

 

 

 

 

newsletter

 

 

atsi

Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

Primary Footer Menu 1

  • Social Media
  • Resources and tools
  • Data portal
  • Dispute support
  • One thing ASBFEO can do for me
  • Contact us

Highlight

  • About
  • Copyright

Footer menu

  • Language Assistance
  • Accessibility
  • Treasury AI Transparency Statement
  • Disclaimer
  • Privacy
  • Sitemap