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  • Disputes & Assistance

    DISPUTES & ASSISTANCE

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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  • Policy & Advocacy

    POLICY & ADVOCACY

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

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  • Resources & Tools Centre

    RESOURCES & TOOLS CENTRE

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Card surcharging ban
    • Essential business updates
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    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Climate-related financial disclosures: What they mean for SMEs in Australia
    • Self-employment
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Default credit listings
    • Disputes with an overseas business
    • Working as a delivery driver
    • Healthy business relationships and dispute resolution
    • Navigating disputes under the NDIS
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  • Media Centre

    MEDIA CENTRE

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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  • Small Business Data Portal

    SMALL BUSINESS DATA PORTAL

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • Small business population and key issues
    • Spotlight on Sole Traders

Croc Candy's sweet success - Ombudsman meets Angus Copelin-Walters

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02 July 2021

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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