Skip to main content
Home

Spotlight Menu

  • About us
  • Latest news
  • Subscribe
x

Subscribe to Our Newsletter




 

 

 
  • About us
    • Contact Us
  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • Franchising
      • Franchising done well
        • Different types of franchises
        • Characteristics that are important in a franchise relationship
        • Specific purpose funds
      • Resources for starting a franchise
        • Before you sign – do your research on the franchise
        • Assess the franchise opportunities and seek professional advice
        • Read the franchise agreement
      • Franchising Code of Conduct and Alternative Dispute Resolution
        • Franchising Mediation Feedback Form
      • Managing change
        • Best practice for franchisors
          • The psychology of change
          • Change management tips for franchisors
      • Exiting a franchise
        • Franchisee-initiated exit - Compliance
        • Franchisee-initiated exit - Best practice guidance for franchisees
        • Franchisee-initiated exit - Best practice guidance for franchisors
        • Tax implications - transferring or terminating a franchise
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Our network
    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Resources for starting a small business
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Climate-related financial disclosures
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Default credit listings
    • Disputes with an overseas business
    • Small Business Hub
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • Contact Us
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas

The November 2025 Small Business Pulse is now available

  • Print page
  • Email page
  1. Home

Content type

  • Submission (231)
  • Media Centre item (215)
  • Basic page (124)
  • Newsletters (30)
  • Report (5)

Media Section

  • Media Centre (203)
  • Policy & Advocacy (2)
  • Disputes & Assistance (1)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (215)

Franchisee-initiated exit - Best practice guidance for franchisors

Basic page

Tax implications - transferring or terminating a franchise

Basic page

November newsletter

Newsletters

Franchising, when done well, can bring small business success

Originally published in The Canberra Times.

By Bruce Billson

Franchising, when done well, is one of the most dynamic and scalable models of entrepreneurship available to small business owners. It offers a unique blend of independence and…

Originally published in The Canberra Times.

By Bruce Billson

Franchising, when done well, is one of the most dynamic and scalable models of entrepreneurship available to small business owners. It offers a unique blend of independence and…

Media Centre item
Op-ed
ASBFEO Live

National licencing for electrical occupation

Submission

2025 review of the Terrorism and Cyclone Insurance Act 2003

Submission

Energise enterprise by ensuring small business access to justice

Originally published in Convenience World's November 2025 edition.

By Bruce Billson.

Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…

Originally published in Convenience World's November 2025 edition.

By Bruce Billson.

Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…

Media Centre item
Op-ed
ASBFEO Live

Using technology to hold meetings and sign and send documents

Submission

PCG 2025/D5, Payday Super - first year ATO compliance approach

Submission

The perils of fringe financiers for small businesses

Originally published in The Canberra Times.

By Bruce Billson.

While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…

Originally published in The Canberra Times.

By Bruce Billson.

While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…

Media Centre item
Op-ed
ASBFEO Live

Perils of fringe financiers for small businesses

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rod Henshaw.

2CC Canberra…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rod Henshaw.

2CC Canberra…

Media Centre item
Transcript
ASBFEO Live

Small businesses renewal accelerates as owners embrace growth and transformation

Key highlights: ASBFEO Small Business Pulse November 2025

The ASBFEO Small Business Pulse increased by 0.8% in the three months to November 2025 – the third consecutive quarterly increase. It increased 0.5% compared to the same…

Key highlights: ASBFEO Small Business Pulse November 2025

The ASBFEO Small Business Pulse increased by 0.8% in the three months to November 2025 – the third consecutive quarterly increase. It increased 0.5% compared to the same…

Media Centre item
Media Releases
ASBFEO Live

December Newsletter

Newsletters

Treasury review of tax regulator secrecy exceptions

Submission

Mandating cash acceptance consultation paper

Submission

Review of the use of legal professional privilege in Commonwealth investigations

Submission

Treasury's Digital platforms proposal - A new digital competition regime

Submission

Systemic reviews: draft 2025-26 workplan

Submission

R&DTI – Review of the dual-agency administration model

Submission

It's not all doom and gloom. Here's why businesses are feeling more optimistic

Originally published in The Canberra Times

Australia's small and family businesses are backing themselves and drawing on their self-belief and entrepreneurial instincts to envision a more positive year ahead.The ASBFEO Small Business…

Originally published in The Canberra Times

Australia's small and family businesses are backing themselves and drawing on their self-belief and entrepreneurial instincts to envision a more positive year ahead.The ASBFEO Small Business…

Media Centre item
Op-ed
ASBFEO Live

ASBFEO Small Business Pulse

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra…

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra…

Media Centre item
Transcript
ASBFEO Live

For small businesses, it’s a season to be … prepared!

Originally published in Convenience World Magazine and Business Builders

Over the past few years, Australia has endured an onslaught of natural disasters. Floods, storms, cyclones and bushfires have devastated communities, and the impact on too…

Originally published in Convenience World Magazine and Business Builders

Over the past few years, Australia has endured an onslaught of natural disasters. Floods, storms, cyclones and bushfires have devastated communities, and the impact on too…

Media Centre item
Op-ed
ASBFEO Live

Strengthening protections against unfair contract terms

Submission

Consumer Data Right rules amendments (version 4)

Submission

Automotive franchising

Submission

Industry Research and Development review: decision-making principles and regulations

Submission

Improving schemes of arrangement to better support businesses

Submission

Consumer vulnerability: expectations for the telco industry

Submission

Streamlining excise administration for fuel and alcohol consultation paper

Submission

First interim report: on-demand platform work in Australia

Submission

Pagination

  • « First First page
  • ‹ Previous Previous page
  • …
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • …
  • Next › Next page
  • Last » Last page

Connect with us

facebook

 

 

 

 

 

 

 

twitter

 

 

 

 

 

instagram

 

 

 

 

 

linkedin

 

 

 

 

 

 

 

youtube

 

 

 

 

 

 

 

newsletter

 

 

atsi

Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

Primary Footer Menu 1

  • Social Media
  • Resources and tools
  • Data portal
  • Dispute support
  • One thing ASBFEO can do for me
  • Contact us

Highlight

  • About
  • Copyright

Footer menu

  • Language Assistance
  • Accessibility
  • Disclaimer
  • Privacy
  • Sitemap