Originally published on Kochie's Business Builders
By Bruce Billson
Small business is a big deal, but sadly not as big as it used to be. Yes, it’s still the ‘engine-room’ of the nation, contributing much to our communities, employment…
Originally published on Kochie's Business Builders
By Bruce Billson
Small business is a big deal, but sadly not as big as it used to be. Yes, it’s still the ‘engine-room’ of the nation, contributing much to our communities, employment…
… cashflow concerns, digital impacts, cyber threats, poor payment times and an ever-changing business landscape. Business … assistance from ASBFEO, our recently released Quarterly Report shows that concern about cashflow and payment disputes …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged the Federal Government and regulators to consider the reactivation of temporary insolvency protections, to support small and family businesses doing it tough in…
… June, and that trend is widely expected to continue with payment times stretching out. “Bringing back temporary protections … June, and that trend is widely expected to continue with payment times stretching out. “Bringing back temporary …
Many Australians will enjoy Australian seafood this Easter, but it should not come at the expense of proposed new country of origin labelling rules imposing a compliance nightmare for small and family businesses.
The Australian…
Many Australians will enjoy Australian seafood this Easter, but it should not come at the expense of proposed new country of origin labelling rules imposing a compliance nightmare for small and family businesses.
The Australian…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warmly welcomed the release of the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Ombudsman performs a range of functions under the Franchise…
… “Dr Schaper has produced a well-researched and thoughtful report for the Australian Government and we support the report and the majority of his sensible recommendations to … “Dr Schaper has produced a well-researched and thoughtful report for the Australian Government and we support the …
Originally published in the Canberra Times.
Australia's small businesses have been treated in a very shabby way by squabbling in our Federal Parliament.And our Parliament is a repeat offender.
Repeatedly we hear it said that small business…
… respect 10 June 2024 Originally published in the Canberra Times. Australia's small businesses have been treated in a … with respect. … Originally published in the Canberra Times. Australia's small businesses have been treated in a …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed today’s Federal Government pre-Budget announcement providing a cash flow support to small and family businesses through changes to PAYG tax and commitment to…
… to help reduce compliance costs and improve processing times for small and family businesses. Links between Single … to help reduce compliance costs and improve processing times for small and family businesses. Links between Single …
… Enterprise Ombudsman, Bruce Billson, released the final report on the insurance crisis facing Australia’s amusement, leisure, and recreation sector. The report, The Show Must Go On , finds a Discretionary Mutual … in a hardened global insurance market. Building on this report supporting the Australian Amusement, Leisure and …
New support announced today by the Australian Government to help small businesses combat cyber attacks is extremely welcome, says the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
“One of the biggest fears a…
… has been heard,” Mr Billson said. “The latest chilling report from the Australian Cyber Security Centre is that a … details. “The unsuspecting customer is expecting the bill and probably knows the amount they have to pay so when … their digital infrastructure and the criminals demand a payment for to access your own information.” Mr Billson …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, says he welcomes the regulator’s decision to retain and enhance vital protections for small businesses in the new Banking Code of Practice.
“A push by the banks…
… Mr Billson also urged the independent review of the 2020 General Insurance Code of Practice, now under way, to … Mr Billson also urged the independent review of the 2020 General Insurance Code of Practice, now under way, to …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson opening statement to Senate Estimates
It is often said that small business is the engine room of the economy. We must ensure that small and family business…
… get this wrong”. But even big businesses struggle at times to get all things right. So just imagine how difficult … five requests for help from a small business relate to a payment dispute. Too often that first party that is slow to … five requests for help from a small business relate to a payment dispute. Too often that first party that is slow to …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Albanese government’s move to introduce legislation into Parliament to crackdown on unfair contract terms and increase penalties for anti-competitive…
… generous intent, especially around contract terms.” The Bill being introduced into Parliament in relation to unfair … interests of small business owners,” Mr Billson said. The Bill to increase penalties for corporations engaging in … generous intent, especially around contract terms.” The Bill being introduced into Parliament in relation to unfair …
Originally published in The Canberra Times
By Bruce Billson
Digital tools have transformed the economy and the ways in which we do business.
There's much to be gained for a small or family business deepening its digital engagement.…
… 03 February 2025 Originally published in The Canberra Times By Bruce Billson Digital tools have transformed the … at lightning speed through e-invoicing, and electronic payment systems allow for that invoice to be paid (hopefully) … be suspended, false charge-backs leaving sellers without payment or their product, overseas competitors claiming …
… and the Personal Property Securities Register. “Extended payment times and terms are weighing on small business operating conditions. Payment disputes are an early warning sign of a cash flow …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says small businesses in dispute with the ATO will get a fairer go, under new rules proposed by the Australian Government.
Mr Billson welcomed the pre-Budget…
… to implement a key recommendation in our recently released report: A tax system that works for small business which will … for a ruling. “In line with the recommendations in our report, the AAT will be able to pause or modify any ATO debt … to implement a key recommendation in our recently released report: A tax system that works for small business which will …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson welcomes the Government’s commitment to lowering costs for businesses through least cost routing.
Treasurer Josh Frydenberg has released the Payments System Review…
… least cost routing. “The Treasurer’s urging of the RBA’s Payment Systems Board to consider mandating the dual-network … and family enterprises paying more than they need to for payment services. “For too long, small businesses have been … with larger retailers able to bypass full fees by using payment systems directly or by having the market power to …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s federal Budget offers targeted measures to help small and family business deal with current pain points and headwinds.
“Small and family businesses facing…
… that are squeezing margins will welcome the modest energy bill relief of $325,” Mr Billson said. “Every saving helps … improve the uptake of eInvoicing, the effectiveness of the payment times reporting framework and implementation of franchise …
… for ASBFEO’s input into the Treasury departments annual report. ASBFEO Key Performance Indicators include: … This review was led by Ms Su McCluskey with the final report provided to the Minister. Australian Small Business … review was led by Ms Carmel McGregor PSM and the final report was provided to the Minister in June 2021. Freedom of …
… and the Personal Property Securities Register. “Extended payment times and terms are weighing on small business operating conditions. Payment disputes are an early warning sign of a cash flow …
… The ASBFEO Small Business Pulse did not reflect a fall in 2020 as government support measures outweighed other economic … and the Personal Property Securities Register. “Extended payment times and terms are weighing on small business operating …
… pay system. The small business owner also used this same payment system for her security alarm. Three years later the … account was inadvertently activated, and he received a bill for over $1,000 for the month. He deactivated the … owner contacted the advertising company a number of times to attempt to resolve the issue but was unsuccessful. …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to raise awareness among small businesses selling online about United States’ copyright laws that can shut down their access to customers without warning…
… to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case … to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Minister for Small Business, Julie Collins,…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Minister for Small Business, Julie Collins,…
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…
Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…
Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
I fear we are sleepwalking into a "big corporate" economy.
Many small and family businesses are doing it tough right now and the post-COVID…
… Bruce Billson. Originally published in the Canberra Times. I fear we are sleepwalking into a "big corporate" … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …
… although they remain below pre-pandemic levels. “Payment disputes are often an early warning sign of cash flow … although they remain below pre-pandemic levels. “Payment disputes are often an early warning sign of cash flow …