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  • About us
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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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Content type

  • Media Centre item (293)
  • Basic page (55)
  • Submission (46)
  • Newsletters (11)
  • Report (5)

Media Section

  • Media Centre (279)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (293)

Success story type

… by checking Scamwatch , which helps you spot, avoid, and report scams. Regularly review your business practices to … by checking Scamwatch , which helps you spot, avoid, and report scams. Regularly review your business practices to …

… Natural Disaster Preparedness and Resilience Inquiry Report • Executive Summary • Recommendations • Terms of … Natural Disaster Preparedness and Resilience Inquiry Report • Executive Summary • Recommendations • Terms of …

July newsletter - Value of small business to economy tops half a trillion dollars

We have launched the Small Business Matters report to celebrate the massive contribution to our nation by small and family businesses.

… dollars We have launched the  Small Business Matters report  to celebrate the massive contribution to our nation … … We have launched the  Small Business Matters report  to celebrate the massive contribution to our nation …

Newsletters

September newsletter - Small businesses worried about being paid

Cash flow is the oxygen of enterprise, but difficult conditions mean when one party is late in paying, it can cascade through the supply chain. Mary runs a small civil construction business but one of her customers, another small…

… another small business, had not paid their $20,000 bill for 180 days. Date Tue, 09/03/2024 - 12:00 Mailchimp URL … another small business, had not paid their $20,000 bill for 180 days. … September newsletter - Small businesses …

Newsletters

April newsletter - Help available for small businesses who are struggling

The latest report card on the economy will be no surprise to small business owners. Economic growth is barely limping along.

… for small businesses who are struggling The latest report card on the economy will be no surprise to small … … The latest report card on the economy will be no surprise to small …

Newsletters

… the dairy industry. The Code took effect on 1 January 2020 and only applies to contracts entered or amended on or … the dairy industry. The Code took effect on 1 January 2020 and only applies to contracts entered or amended on or …

… refusal to mediate. 2022 20 VOLTS PTY LIMITED    2020 PRUDENT CAPITAL PTY LTD 2018 BNG LOGISTICS AUSTRALIA PTY …

Digital platform small business dispute resolution

… pdf 275.26 KB Summary Digital platform services inquiry 2020-25 … Digital platform services inquiry 2020-25 … Digital platform small business dispute resolution …

Submission

The Tax Concierge Service

… with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the …

Basic page

… superannuation ,  digital record keeping ,  electronic payment systems , and an  app  you can download for free. You … superannuation ,  digital record keeping ,  electronic payment systems , and an  app  you can download for free. You …

… under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters … under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters …

July newsletter - Important EOFY changes for small business

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Newsletters

Ombudsman Welcomes NewAccess for Small Business Owners

A national awareness campaign about a free tailored mental health support service for small business owners has begun, amid new research revealing the emotional toll on small business owners during the past year.

The Australian Small Business…

A national awareness campaign about a free tailored mental health support service for small business owners has begun, amid new research revealing the emotional toll on small business owners during the past year.

The Australian Small Business…

Media Centre item
ASBFEO Live

Using technology to hold meetings and sign and send documents

… Summary Treasury Laws Amendment (Measure for Consultation) Bill 2021: Use of technology for meetings and related … … Treasury Laws Amendment (Measure for Consultation) Bill 2021: Use of technology for meetings and related …

Submission

… has remained relatively high since the December quarter 2020. The Boosting Apprenticeship Commencements and …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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