The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Minister for Small Business, Julie Collins,…
… of franchising data sets. The Ombudsman will also be given the power to name and shame franchisors who have not … discourage big business from using their muscle to force time and resource-poor small business to have no alternative … but to seek redress in court – an expensive and time-consuming pathway they almost always cannot afford to …
Media Centre item
Media Releases
ASBFEO Live
Originally Published in The Canberra Times
By Bruce Billson
Vibrant, culturally and linguistically diverse small businesses are essential to growing our economy.
WE ALL depend on the small and family-run businesses in our lives - from…
… contribution is widely valued and recognised. What might be less obvious is the diversity of small business owners. … from ASBFEO case managers, almost 60 per cent had a payment dispute. This is almost double the number of … needed active case management assistance from ASBFEO for payment dispute in the March 2025 quarter. Sadly, payment …
Media Centre item
Op-ed
ASBFEO Live
… department. The majority of ASBFEO’s approximately 30 staff are located at the primary office, Level 2, 15 Moore … review of the ASBFEO’s functions was required to be completed one year after its establishment, by 30 June … to FOI requests on the Treasury website at the same time as providing the response to the applicant. Documents …
… Victoria There were 701,061 small businesses in Victoria on 30 June 2023, representing 28% of all Australian small … 15 January 2024 Table 1: Small business in Victoria, 30 June 2023 Download data Source : Based on Australian … were 550,957 small businesses in Greater Melbourne on 30 June 2023, representing 79% of all small businesses in …
Basic page
… employed 167,328 apprentices and trainees in-training on 30 September 2022. This was a 12% increase compared to the same time the previous year, and a 6% decrease compared to June … the economic recovery from the impacts of COVID-19. To be eligible, apprentices needed a commencement date between 5 …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide for small businesses using social media as their business platform, with tips to reduce the chances of being hacked.
“Using social media can be a…
… the chances of being hacked. “Using social media can be a valuable way to grow and increase awareness of your … cases, when there is a problem, these platforms require a time and resource-poor small business to navigate the most … turn ads on or off and can remove or update advertising payment information. Have your account/s set up so the …
Media Centre item
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Ross Greenwood.
Business Now, Sky News
Subject: Supermarket inquiry, Federal…
… apply pressure on smaller suppliers. And if so, what can be done about it? Well, one organisation that will hear these … cost. You might have to wait two years before you get your time to argue your case. And then there is that risk that if … you’ve been working with small business for such a long time and many thanks for your time today. Bruce Billson Good …
Media Centre item
Transcript
ASBFEO Live
… how casual work is defined the pathway to full-time or part-time employment employee and employer … of paid Family and Domestic Violence Leave. The full 10 day leave entitlement is available immediately - it does not need to be accumulated like annual leave. It also doesn’t increase …
Basic page
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Casey Briggs.
ABC TV News Channel
Subjects: Small business problems…
… about what they can do to help. But in the end of the day, Casey, the back swing might be nice. It's all about the … processes - the test is what actually happens. And by the time people get to us, they are frustrated beyond belief and … is just the start of it, and there are matters such as payment for ad spends or where other customers on your …
Media Centre item
Transcript
ASBFEO Live
… department. The majority of ASBFEO’s approximately 30 staff are located at the primary office, Level 2, 15 Moore … review of the ASBFEO’s functions was required to be completed one year after its establishment, by 30 June … to FOI requests on the Treasury website at the same time as providing the response to the applicant. Documents …
Basic page
… Background Natural disasters can be catastrophic and have prolonged impacts for individuals, … the cost of natural disasters and lengthy recovery time for small businesses and regional networks could be … the cost of natural disasters and lengthy recovery time for small businesses and regional networks could be …
Submission
… There were 594,855 small businesses in Greater Sydney on 30 June 2023, representing 70% of all small businesses in … areas with the highest number of small businesses on 30 June 2023 were: Sydney Inner City (74,583 small … in Condell Park. Baulkham Hills (19,329 small businesses), 30% of these were in Baulkham Hills (West) – Bella Vista. …
… the invoice, confirm it has been received. Ten days before payment is due, check your invoice has been processed and is due to be paid. If payment is 1-2 days overdue, contact the accounts area and …
… to relax to clear the mind and unwind. lock in family time learn to ‘unplug’ from the business. This means … setting times to turn off the technology, and plan to take time off . … Implement a personal wellbeing plan (like this … to relax to clear the mind and unwind. lock in family time learn to ‘unplug’ from the business. This means …
… The MSME Day 2022 video is being produced and will be ready for viewing by 27 June 2022. In the meantime, feel … If your organisation would like to appear in our MSME Day 2022 video please see our MSME Day Video Requirements …
The review of the Payment Times Reporting Act by Dr Craig Emerson found there has been no significant improvement by big business to pay their small business customers in a timely way, sadly echoing the woeful performance that we have been calling…
… required to make big business pay up The review of the Payment Times Reporting Act by Dr Craig Emerson found there … … The review of the Payment Times Reporting Act by Dr Craig Emerson found there …
Newsletters
… owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution … owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution …
… Small businesses and industry associations don't need to be a partner of the Hub to book a space. The Hub is located … Small businesses and industry associations don't need to be a partner of the Hub to book a space. The Hub is located …
… you owe and are able to pay. You can then offer to enter a payment plan for the remainder. Make sure that any payment you offer is within your means. This proactive … but it demonstrates you are willing to pay and it can be a good starting point for negotiation. Avoid debt …
… agreement The whole dispute or elements of the dispute may be settled with binding arbitration if there is written agreement from the parties. The agreement may be in the franchise agreement or agreed later. The … and the time and place for arbitration. The arbitrator will also give … and the time and place for arbitration. The arbitrator will also give …
… AgQuip Field Days 22 - 24 August Gunnedah, NSW Gov to You 30 - 31 August Fleurieu Peninsula, SA The Tax Summit 5- 7 … AgQuip Field Days 22 - 24 August Gunnedah, NSW Gov to You 30 - 31 August Fleurieu Peninsula, SA The Tax Summit 5- 7 …
… in the Northern Territory increased 2% over the year to 30 June 2023. They increased 2% (265) in Greater Darwin. The … (increased by 38 small businesses) Wulagi (increased by 30 small businesses). Wulagi and Darwin Airport had the … Northern Territory decreased by 4 (0.1%) over the year to 30 June 2023. The largest fall occurred in Charles, where the …