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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • Franchising
      • Franchising done well
        • Different types of franchises
        • Characteristics that are important in a franchise relationship
        • Specific purpose funds
      • Resources for starting a franchise
        • Before you sign – do your research on the franchise
        • Assess the franchise opportunities and seek professional advice
        • Read the franchise agreement
      • Franchising Code of Conduct and Alternative Dispute Resolution
        • Franchising Mediation Feedback Form
      • Managing change
        • Best practice for franchisors
          • The psychology of change
          • Change management tips for franchisors
      • Exiting a franchise
        • Franchisee-initiated exit - Compliance
        • Franchisee-initiated exit - Best practice guidance for franchisees
        • Franchisee-initiated exit - Best practice guidance for franchisors
        • Tax implications - transferring or terminating a franchise
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Industry Codes
      • Dairy Code
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      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
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    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Small Business Commissioners
    • Cyber security
    • Financial wellbeing
    • Mental health
    • Handling debts
    • Resources for starting a small business
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Climate-related financial disclosures
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Disputes with an overseas business
    • Small Business Hub
    • Default credit listings
    • Working as a delivery driver
    • Healthy business relationships and dispute resolution
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • Contact Us
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas
    • Spotlight on Sole Traders

The February 2026 Small Business Pulse is now available

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Content type

  • Basic page (80)
  • Media Centre item (28)
  • Submission (14)
  • Report (3)

Media Section

  • Media Centre (27)

Media Source

  • ASBFEO Live (28)

… Table 2: Businesses in Tasmania by size, 30 June 2023 … Table 2: Businesses in Tasmania by size, 30 June 2023 …

… prescribed program requirements at a given point in time. … prescribed program requirements at a given point in time. …

… support resources available on Business.gov.au We may also be able to help you – or point you to someone who can help. … by completing an online form .  Other resources that may be helpful include: Managing debt - Moneysmart.gov.au I can't …

… Table 2: Employment numbers ('000s) by industry, 30 June 2024 … Table 2: Employment numbers ('000s) by industry, 30 June 2024 …

… under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters … under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters …

… and federal regulations that apply to franchises. Take the time to research thoroughly and seek advice from industry … and federal regulations that apply to franchises. Take the time to research thoroughly and seek advice from industry …

… were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small … were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small …

… legal action if possible. This might include proposing a payment plan. Resources to help: What to do when you haven't … legal action if possible. This might include proposing a payment plan. Resources to help: What to do when you haven't …

… a written response within 28 days. This response must be substantive (comprehensive) and detail reasons for … and sincere in all interactions. A party will not be in breach of the obligation to act in good faith just for … agree to terminate on the terms proposed, the matter may be considered to be in dispute and trigger the dispute …

… Table 2: Businesses in Victoria by size, 30 June 2023 … Table 2: Businesses in Victoria by size, 30 June 2023 …

Events

… events ASBFEO are attending below. If you're there, be sure to come and say hi to us. Upcoming events May 2026 Franchising and Start Your Own Business Expo Date: 30-31 May 2026 Location: ICC Sydney: International Convention … Grand Chancellor Hobart July 2026 SmallBiz Week Date: 29-30 July 2026 Location: Melbourne Convention & Exhibition …

Basic page

… a resolution offer. The franchisee requested additional time to consider the offer and evaluate next steps. To … a resolution offer. The franchisee requested additional time to consider the offer and evaluate next steps. To …

… small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, … small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, …

… MSME Day is an initiative of the United Nations General Assembly … MSME Day is an initiative of the United Nations General Assembly …

… December 2023. This was a 8% decrease compared to the same time the previous year, and a 5% decrease compared to … December 2023. This was a 8% decrease compared to the same time the previous year, and a 5% decrease compared to …

… are resistant to change, but experience shows few will be immovably resistant. For most resistance to change comes … organisational culture, and a range of factors that can be broadly summarised as poor change management.  Within the … you identified and sought the input of sub-groups who will be affected for better or worse by the initiative, or can …

… were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small … were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small …

… to cancel both his listing and outstanding invoice, and be added to their ‘do not contact’ list. The online directory … to cancel both his listing and outstanding invoice, and be added to their ‘do not contact’ list. The online directory …

… There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. … There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. …

… tool to identify the best way to get help.  ASBFEO may be able to help with your dispute. If your dispute is not … an  online form  and one of our case managers will be in contact with you. … tool to identify the best way to get help.  ASBFEO may be able to help with your dispute. If your dispute is not …

… with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the … with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the …

… or you've been accused of IP infringement, it can be overwhelming to know what to do next . IP First Response … or you've been accused of IP infringement, it can be overwhelming to know what to do next . IP First Response …

… implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about … implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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