Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Ross Greenwood.
Sky News Business Now
Subject: 14 Steps to energise enterprise, small business and Future Made in Australia
Ross…
… business owners who flog their guts out each and every day and employ more people than any other sector, in many … owner now is 50 years old. The number that are under 30 are 8 per cent whereas it was 17 per cent in the ‘70s. We … But still the largest proportion of our cases are around payment disputes. Really pointing to that cash flow challenge …
Media Centre item
Transcript
ASBFEO Live
… significantly reduced, and an agreement was reached for payment in instalments. The business expressed gratitude for … to cancel (this should be listed in the terms – but may be 30 days, 60 days)? • Are they agreeing to new terms and … arrears and the lender continued applying the $1,000 per day late penalty. The small businesses’ debt was increasing …
Published in the Canberra Times
By Bruce Billson
The small business landscape looks different from 30 years ago, but what hasn't changed is the passionate and hard-working small business owners and entrepreneurs who are building businesses…
… Billson The small business landscape looks different from 30 years ago, but what hasn't changed is the passionate and … were twice as many small business owners aged between 30 and 49 as there were aged over 50. Now the most common age … across OECD countries, young people are more likely to be starting a new business than older adults. According to …
Media Centre item
Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra
Subject: Low cost support to help small businesses…
… The Federal Government has announced that there will be more a funding made available for low-cost support to … came to us for help and at times disputes, whether it's payment times or your favourite topic, digital platform … as the times were, it was a reasonably well supported time for small and family enterprises. And what we do is we …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson opening statement to Senate Estimates
It is often said that small business is the engine room of the economy. We must ensure that small and family business…
… are earning less than the average total weekly, full-time earnings. Yet not a day goes by when you don’t hear a regulator or a legislator … five requests for help from a small business relate to a payment dispute. Too often that first party that is slow to … the average total weekly, full-time earnings. Yet not a day goes by when you don’t hear a regulator or a legislator …
Media Centre item
News
ASBFEO Live
Originally published in The Canberra Times.
By Bruce Billson.
Every small business deserves the right to be able to rely upon the safeguards, legal protections and business "bumper rails" that support fair conduct and competition in our…
… Bruce Billson. Every small business deserves the right to be able to rely upon the safeguards, legal protections and … delivered via online hearings, significantly reducing the time and cost burden on a small business. It would require … Business and Codes List would deal with matters that are day-to-day commerce. They're not huge numbers in proportion …
Media Centre item
Op-ed
ASBFEO Live
First published on Kochie’s Business Builders, 10 May 2023.
The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…
… in Victoria. As flagged by the Government before Budget day, there’s also a tax incentive worth up to $20,000 to … and transforming to whether the storm, was expiring on 30 June and would have reverted to a $1000 write-off from 1 … administration improvements which hopefully can reduce the time small business owners spend doing their tax. This …
Media Centre item
Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tom Connell.
Sky News
24 November 2023
Tom Connell…
… Enterprise Ombudsman. Bruce, thanks as ever for your time. I think this is something people won't realise existed … by substituting a hacker’s BSB and account numbers. That payment is made and within moments it then gets usually … help for small business in this space. Tom Connell Bruce, 30 seconds or so, how is small business doing overall? Bruce …
Media Centre item
Transcript
ASBFEO Live
… Reforming the Payment Systems (Regulation) Act 1998 to promote competition … in the debit card market and lower small business payment costs Date Thu, 07/06/2023 - 12:00 File SB - Reforms to the Payment Systems (Regulation) Act 1998.pdf pdf 239.61 KB … Reforms to the Payment Systems (Regulation) Act 1998 – Exposure draft …
Submission
… were twice as many small business owners aged between 30 and 49 as there were aged over 50. Today, only 8% of … paperwork after they’ve been running their business all day, surrendering more time with family and time to reset and … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …
Disputes about being paid, trouble with a digital service provider, contract battles and franchise disagreements are the top four issues where small business have sought the help of the Australian Small Business and Family Enterprise Ombudsman over the…
… five requests for help from a small business related to a payment dispute while almost one-quarter of cases involved … a pathway to a solution.” Mr Billson said being paid on time was critical to the viability of most small businesses. … your account shut down after being hacked – solving it can be a nightmare,” he said. “Often there is no real person you …
Media Centre item
Media Releases
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
24 November 2023
…
… Bruce Billson. Good afternoon. Bruce Billson Leon, fab to be with you and your listeners. Leon Delaney Thanks for … that name and if there's an irregularity then it stops the payment going through. This is fantastic news. If you and I … in the right direction. Bruce, thanks very much for your time again today. Bruce Billson Good to be with you, Leon, …
Media Centre item
Transcript
ASBFEO Live
Family owned businesses play a crucial role in the economy and our communities. Some of Australia’s most successful businesses are family businesses. They are also some of the most enduring, over generations, building a legacy in name and value to the…
… of family owned businesses on National Family Business Day, 19 September 18 September 2025 Family owned businesses … end of the day and they are often investing their energy, time, and personal funds, to make it work. Financial and … business decisions are also family decisions there can be an added layer of emotion. What one family member thinks …
Media Centre item
Media Releases
ASBFEO Live
… MSME Day World Micro, Small and Medium-sized Enterprises Day (MSME Day) , held annually on 27 June, is an important … You can show your support by: being a kindly customer – be patient and understanding, with good and generous intent … MSME Day …
Basic page
… employed 167,328 apprentices and trainees in-training on 30 September 2022. This was a 12% increase compared to the same time the previous year, and a 6% decrease compared to June … the economic recovery from the impacts of COVID-19. To be eligible, apprentices needed a commencement date between 5 …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nadia Mitsopoulos.
ABC Radio WA
Subject: 14 Steps to energise enterprise, small business conditions, family business succession, lowering…
… International Micro, Small and Medium Enterprise Day just a few weeks ago, and we were highlighting that a … only 8% of current small business owners under the age of 30, yet in the ‘70s, it was 17%. So something's there, … Now that happens when you walk up to an EFTPOS machine, a payment terminal. You are time-poor, the staff behind the …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra…
… and family business people. But it also picks up some real-time data about the decisions businesses are contemplating, … meeting their bills and that that might flow onto the non-payment of work or services or activity that's already been … but we're here to help and we get up and work every day to support the success of enterprising men and women. …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Isla Evans.
ABC Radio South East NSW
Subject: Regional bank branch…
… in Bega, your closest branch come the 23rd of October will be in Batemans Bay. So where does that leave the community? … choice. I'm not entirely persuaded by that. I mean, those day-to-day banking transactions aren't the only thing that … on to large amounts of cash for an extended period of time simply because there's nowhere to deposit it. Beyond …
Media Centre item
Transcript
ASBFEO Live
Originally published in The Canberra Times
By Bruce Billson
The ASBFEO February Small Business Pulse makes it clear that while an interest rate cut may provide some modest relief to financing costs and a slight nudge to consumer demand, the…
… can we hope to address them. The ASBFEO Pulse is a "real-time" health check that combines actual objective business … can also help us "see" those businesses which may not be captured through traditional datasets. Conditions weak and … weak and challenging. High business input costs, lengthy payment times and difficulty finding suitable staff continue …
Media Centre item
Op-ed
ASBFEO Live
Originally published in The Canberra Times
By Bruce Billson
What's going on for small business right now? We have seen the first quarterly improvement since August 2022, suggesting that conditions might be stabilising and the most difficult…
… since August 2022, suggesting that conditions might be stabilising and the most difficult days are possibly … these cash flow concerns and in the May ASBFEO Pulse, payment disputes continue to be the most common dispute … this as an afterthought, if at all. This would mean every time a decision is made, small business will be front of mind …
Media Centre item
Op-ed
ASBFEO Live
… claims, and administrative reviews. It's designed to be user-friendly and less formal than traditional courts. … Societ y offer a free referral service, which includes a 30-minute consultation with a lawyer. Justice Connect helps … it. Belmont Business Enterprise Centre provides a free 30-minute legal advisory session on business matters. Justice …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jo Laverty.
ABC Radio Darwin
Subject: Australian Government support for small business, …
… being squeezed. So it's quite a quite a character building time for small and family businesses, right now. Jo Laverty … anyone who does want to pursue a small business in this day and age? Bruce Billson I think the headwinds are … where we're seeing only 7% of business owners aged under 30 in Darwin and the Greater Darwin area. Now that's less …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Raf Epstein.
ABC Radio Melbourne
Subject: Concern about small businesses being paid, resolving disputes, sleepwalking into a big corporate…
… Ombudsman. Good morning. Bruce Billson Raf, fab to be with you and your listeners, and thanks for your interest … self-employed people, those that do that as their full-time livelihood effort, three-quarters are taking home less … celebrated Micro, Small and Medium-sized Enterprises Day, and of course, we were really acknowledging and …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra
Subject: Economic Roundtable
…
… Economic Roundtable Leon Delaney Tomorrow it will be 2 weeks since the commencement of the federal government's … of reaching consensus until right at the end. On the last day, all of a sudden, everybody started to agree about stuff, … about when we're putting new compliance obligations on time poor people. Leon Delaney Some people are a little …
Media Centre item
Transcript
ASBFEO Live
… which traditional sources of information and point-in-time surveys often miss. “While interesting and informative, … money are insolvent. “There is good reason for them to be worried, with corporate insolvencies at their highest … although they remain below pre-pandemic levels. “Payment disputes are often an early warning sign of cash flow …
… to start transitioning from casual employment to full-time or part-time employment (12 months for small business employees and 6 months for all others). They will no longer be able to use the existing pathway to request casual … to start transitioning from casual employment to full-time or part-time employment (12 months for small business …
… the invoice, confirm it has been received. Ten days before payment is due, check your invoice has been processed and is due to be paid. If payment is 1-2 days overdue, contact the accounts area and … the invoice, confirm it has been received. Ten days before payment is due, check your invoice has been processed and is …
… Payment Times Procurement Connected Policy Date Fri, 03/26/2021 - 12:00 File Payment Times Procurement Connected Policy pdf 268.96 KB … Department of Industry, Science, Energy, Resources – Payment Times Procurement Connected Policy … Department of Industry, Science, Energy, Resources – Payment Times Procurement Connected Policy …
Submission
… the amount per month, not realising this meant that each time she altered the amount per month she was entering into a … a quote for several hundred dollars per month. On the same day, after discussing it with her business partner, she … pay system. The small business owner also used this same payment system for her security alarm. Three years later the …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.
ABC Illawarra and ABC South East NSW
Subject: Small business natural disaster…
… at ABC Illawarra. Hello, Bruce. Bruce Billson Nick, fab to be with you and your listeners in the Illawarra. Nick … what we know and see and hear about so often is just how time-poor small and family business owners and leaders are … away quite quickly as the mind’s shifted more to the day-to-day operational needs of the business. Nick …
Media Centre item
Transcript
ASBFEO Live