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    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

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    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

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    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

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    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

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      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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Content type

  • Media Centre item (268)
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Media Section

  • Media Centre (257)
  • Disputes & Assistance (2)
  • Policy & Advocacy (2)
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Media Source

  • ASBFEO Live (268)

Success story type

… the Territory’s small businesses were in Greater Darwin on 30 June 2023. The areas with the highest number of small … the Territory’s small businesses were in Greater Darwin on 30 June 2023. The areas with the highest number of small …

… of small businesses in capital cities and regional areas, 30 June 2023. … Chart 1: Proportion of small businesses in capital cities and regional areas, 30 June 2023. …

… or authorised by law). We will seek your consent at the time your information is collected or as soon as practicable thereafter. Information may be collected by: Type of information: Information collected … or authorised by law). We will seek your consent at the time your information is collected or as soon as practicable …

… small businesses in Tasmania increased 2% over the year to 30 June 2023. They increased by 533 (3%) in Greater Hobart. … rest of Tasmania increased by 152 (1%) over the year to 30 June 2023. The areas with the largest increase in the … small businesses in Tasmania increased 2% over the year to 30 June 2023. They increased by 533 (3%) in Greater Hobart. …

… Table 1: Small business by location, 30 June 2023 … Table 1: Small business by location, 30 June 2023 …

… and costs at the start, they are unlikely to improve over time. … Good communication and frequent meetings with your … and costs at the start, they are unlikely to improve over time. …

… superannuation ,  digital record keeping ,  electronic payment systems , and an  app  you can download for free. You … superannuation ,  digital record keeping ,  electronic payment systems , and an  app  you can download for free. You …

… MSME Day messages from the Ombudsman, Minister for Small Business … celebrates World Micro, Small and Medium Sized Enterprises Day 2023 A message from Hon Julie Collins, Minister for Small … on World Micro, Small and Medium Sized Enterprises Day 2023 A message from Prime Minister Anthony Albanese on …

… legal action if possible. This might include proposing a payment plan. What to do when you owe someone money The first … you owe and are able to pay. You can then offer to enter a payment plan for the remainder. Make sure that any payment … but it demonstrates you are willing to pay and it can be a good starting point for negotiation. Avoid debt …

… decrease in small businesses in Victoria in the year to 30 June 2023. This followed significant increases in the … rest of Victoria increased by 396 (0.3%) over the year to 30 June 2023. The areas with the largest increase in the … decrease in small businesses in Victoria in the year to 30 June 2023. This followed significant increases in the …

June newsletter - Small business matters

This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. It’s a terrific opportunity to say thank you to the enterprising women and men who are the lifeblood of our communities.

… celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. It’s a terrific opportunity to say thank you … celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. It’s a terrific opportunity to say …

Newsletters

… or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are … people in plain sight, and we see them everywhere, every day. Check out some of the key statistics from our Small … or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are …

… on each state and territory. Key findings for the year to 30 June 2023 The number of small businesses increased in all … and territories except Victoria. Victoria’s decrease can be attributed to a decrease in the number of small businesses … on each state and territory. Key findings for the year to 30 June 2023 The number of small businesses increased in all …

MSME stakeholder pack

… such as newsletters, website and intranet. Downloads MSME Day 2022_Stakeholder Engagement Pack.pdf | pdf 8.1 MB MSME Day Video Requirements | docx 27.89 KB MSME Day Graphics.zip | zip 26.76 MB … MSME stakeholder pack …

Basic page

… not attach any illegal, restricted or offensive content. Be aware that we will be obliged to report any inappropriate content that we …

… on 1300 650 460. Please note: The ASBFEO may not always be the most appropriate agency to resolve your dispute. We … on 1300 650 460. Please note: The ASBFEO may not always be the most appropriate agency to resolve your dispute. We …

… representing 2% of Australian small businesses on 30 June 2023. This is in proportion to the 2% of Australians … 15 January 2024 Table 1: Small businesses in Tasmania, 30 June 2023 … There were 42,010 small businesses in … representing 2% of Australian small businesses on 30 June 2023. This is in proportion to the 2% of Australians …

… There were 482,836 small businesses in Queensland on 30 June 2023, representing 19% of all Australian small … 15 January 2024. Table 1: Small business in Queensland, 30 June 2023 … There were 482,836 small businesses in Queensland on 30 June 2023, representing 19% of all Australian small …

Online tool a red-tape buster for small business employers: Ombudsman

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed a new online tool for small business owners, designed to take the stress out of hiring their first employee.

The Employment Contract Tool – recently…

… business owners who want to expand their business, saving time and money. “This technology has been developed in close … found the experience of hiring their first staff member to be overwhelming. “ Research published by NAB shows a small … business owners who want to expand their business, saving time and money. “This technology has been developed in close …

Media Centre item
Media Releases
ASBFEO Live

… businesses in the Australian Capital Territory (ACT) on 30 June 2023, representing 1% of all Australian small … 15 January 2024 Table 1: Businesses in ACT by size, 30 June 2023 … There were 33,992 small businesses in the Australian Capital Territory (ACT) on 30 June 2023, representing 1% of all Australian small …

… businesses in Queensland increased 2% over the year to 30 June 2023. They increased by 4,345 (2%) in Greater … of Queensland increased by 5,206 (2%) over the year to 30 June 2023. The areas with the largest increase in the … businesses in Queensland increased 2% over the year to 30 June 2023. They increased by 4,345 (2%) in Greater …

… were over 770,000 small businesses in regional areas on 30 June 2023. Other Territories and Regional South Australia … in all states and most territories over the year to 30 June 2023. The strongest increases (in percentage terms) … were over 770,000 small businesses in regional areas on 30 June 2023. Other Territories and Regional South Australia …

Alternative Dispute Resolution

… owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution … owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution …

Basic page

… and over. Only 8% of small business owners are aged under 30. This is a decrease from the peak of 17% in 1976. The most … were twice as many small business owners aged between 30 and 49 as there were aged over 50. Chart 7: Age of … and over. Only 8% of small business owners are aged under 30. This is a decrease from the peak of 17% in 1976. The most …

Ombudsman calls on Australia Post to support food producers

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has called on Australia Post to defer its plans to stop delivering perishable goods, saying this would be a crushing blow to small business producers.

Mr Billson says…

… to stop delivering perishable goods, saying this would be a crushing blow to small business producers. Mr Billson … to cease delivery of various perishable goods from June 30 is a self-imposed deadline that could be delayed to work … as a result of the COVID crisis. They need some additional time to consider what options they have to fulfil their …

Media Centre item
Media Releases
ASBFEO Live

… There were 238,907 small businesses in Western Australia on 30 June 2023, representing 9% of all Australian small … 2024 Table 1: Small businesses in Western Australia, 30 June 2023 … There were 238,907 small businesses in Western Australia on 30 June 2023, representing 9% of all Australian small …

… Census 2021 68% of self-employed females are working part-time, compared to 47% of female employees in the overall workforce who work part-time. Chart 6: Female self-employed vs employee working … Census 2021 68% of self-employed females are working part-time, compared to 47% of female employees in the overall …

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We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

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