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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • Franchising
      • Franchising done well
        • Different types of franchises
        • Characteristics that are important in a franchise relationship
        • Specific purpose funds
      • Resources for starting a franchise
        • Before you sign – do your research on the franchise
        • Assess the franchise opportunities and seek professional advice
        • Read the franchise agreement
      • Franchising Code of Conduct and Alternative Dispute Resolution
        • Franchising Mediation Feedback Form
      • Managing change
        • Best practice for franchisors
          • The psychology of change
          • Change management tips for franchisors
      • Exiting a franchise
        • Franchisee-initiated exit - Compliance
        • Franchisee-initiated exit - Best practice guidance for franchisees
        • Franchisee-initiated exit - Best practice guidance for franchisors
        • Tax implications - transferring or terminating a franchise
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Our network
    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Resources for starting a small business
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Climate-related financial disclosures
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Default credit listings
    • Disputes with an overseas business
    • Small Business Hub
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • Contact Us
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas

The November 2025 Small Business Pulse is now available

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  • ASBFEO Live (202)

… brand, systems, and processes for a set period of time to try and make a profit. This permission and right … business and brand on a scale that might otherwise not be possible. A franchise model allows the franchisor to share … and it is a way of operating a business that can be used in almost any industry. Expectations of franchisors …

Alternative Dispute Resolution

… owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution … owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution …

Basic page

… support resources available on Business.gov.au We may also be able to help you – or point you to someone who can help. … support resources available on Business.gov.au We may also be able to help you – or point you to someone who can help. …

…   how casual work is defined   the pathway to full-time or part-time employment   employee and employer responsibilities.   …   how casual work is defined   the pathway to full-time or part-time employment   employee and employer responsibilities.   …

… of services. Your consent for your information to be collected and shared in this way is typically obtained at the time you first use an application or service on your device. … domain name (e.g. ‘.com’, ‘.gov’, ‘.au’, ‘.uk’) Date and time you accessed a page on our site Pages accessed and …

… increased by 3,146 (2%) in Greater Perth over the year to 30 June 2023. The areas with the largest increase in small … Western Australia increased by 671 (1%) over the year to 30 June 2023. The largest increase in the number of small … increased by 3,146 (2%) in Greater Perth over the year to 30 June 2023. The areas with the largest increase in small …

… There were 701,061 small businesses in Victoria on 30 June 2023, representing 28% of all Australian small … 15 January 2024 Table 1: Small business in Victoria, 30 June 2023 … There were 701,061 small businesses in Victoria on 30 June 2023, representing 28% of all Australian small …

Digital Games Tax Offset Exposure Draft Legislation

Submission

… There were 482,836 small businesses in Queensland on 30 June 2023, representing 19% of all Australian small … 15 January 2024. Table 1: Small business in Queensland, 30 June 2023 … There were 482,836 small businesses in Queensland on 30 June 2023, representing 19% of all Australian small …

… Inspector-General of Taxation and Taxation Ombudsman may be able to help you. The Inspector-General and Taxation … Board. Examples of administrative action include the time it takes to get a response, the conduct of officers, the … Board. Examples of administrative action include the time it takes to get a response, the conduct of officers, the …

… or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are … people in plain sight, and we see them everywhere, every day. Check out some of the key statistics from our Small … or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are …

… Table 3: Number of small businesses in regional areas, 30 June 2023 … Table 3: Number of small businesses in regional areas, 30 June 2023 …

… not attach any illegal, restricted or offensive content. Be aware that we will be obliged to report any inappropriate content that we …

… were 259,631 small businesses in the rest of Queensland on 30 June 2023. These accounted for 54% of Queensland’s small … were 259,631 small businesses in the rest of Queensland on 30 June 2023. These accounted for 54% of Queensland’s small …

… ranked by number of people employed by small business, 30 June 21 Source: ABS Australian Industry, Table 5, May 2022 … ranked by number of people employed by small business, 30 June 21 Source: ABS Australian Industry, Table 5, May 2022 …

… of small businesses in South Australia in the year to 30 June 2023. They increased by 1,103 (1%) in Greater … of South Australia increased by 285 (1%) over the year to 30 June 2023. The areas with the largest increase in the … of small businesses in South Australia in the year to 30 June 2023. They increased by 1,103 (1%) in Greater …

… Number of small businesses in greater capital city areas, 30 June 2023 … Number of small businesses in greater capital city areas, 30 June 2023 …

Before you sign – do your research on the franchise

… to use the intellectual property of someone else for a time, but the business opportunities, risks and … including the drive, local market activation success and day-to-day business acumen and involvement of the franchisee. … helpful tips, so you know the sorts of things you need to be researching. accessing the  Business.gov.au ‘Buy a …

Basic page

… small businesses in NSW increased by 1% over the year to 30 June 2023. They increased by 3,104 (0.5%) in Greater … the rest of NSW increased by 3,404 (1.4%) over the year to 30 June 2023. The areas with the largest increase in the … small businesses in NSW increased by 1% over the year to 30 June 2023. They increased by 3,104 (0.5%) in Greater …

June newsletter - Celebrating small business

This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June.

… celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. Date Mon, 06/03/2024 - 12:00 Mailchimp URL … celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. …

Newsletters

… the Territory’s small businesses were in Greater Darwin on 30 June 2023. The areas with the highest number of small … the Territory’s small businesses were in Greater Darwin on 30 June 2023. The areas with the highest number of small …

… than half (53%) of female small business owners work part-time. Two-thirds of female small business owner managers were … than half (53%) of female small business owners work part-time. Two-thirds of female small business owner managers were …

… of small businesses in capital cities and regional areas, 30 June 2023. … of small businesses in capital cities and regional areas, 30 June 2023. …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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