… has been extended until 15 September.   Mr Billson’s report will be handed to the government in December.   MEDIA … has been extended until 15 September.   Mr Billson’s report will be handed to the government in December.   MEDIA …

… involving digital platform providers, and since July 2020 the Ombudsman has taken on more 236 cases involving … with scammers only removing them once they receive payment. “Most disturbingly, there are commercial service … with scammers only removing them once they receive payment. “Most disturbingly, there are commercial service …

… and Consumer Commission’s (ACCC)  Supermarket Inquiry report confirms that the supermarket sector is highly … Ombudsman. Mr Billson welcomed the release of the ACCC’s report and expressed encouragement at the Government’s … and community vitality”, Mr Billson said.   The ACCC’s report notes ASBFEO’s citing of results of the Independent …

… turn ads on or off and can remove or update advertising payment information. Have your account/s set up so the … account recovery (should you need it). Create a separate payment method that is only used for your social media … all users require full admin access. “If you are hacked, report your issue immediately to the platform and make sure …

… The latest data, published in the ASBFEO Quarterly Report, reveals 26% of cases relate to digital services. “The … about the Tax Concierge Service and the Quarterly Report. MEDIA CONTACT: 0448 467 178 … The Australian Small … The latest data, published in the ASBFEO Quarterly Report, reveals 26% of cases relate to digital services. “The …

… 01 August 2023 Originally published by The Canberra Times. WHEN Paul, the proprietor of Zenbar Massage, was … the marketing service and within two months negotiated the payment of all the funds owed to Paul. Having the ombudsman … the marketing service and within two months negotiated the payment of all the funds owed to Paul. Having the ombudsman …

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Dusty Fitzpatrick.

2BS Bathurst

Subject: Don’t be a 3G switch-off casualty

Dusty Fitzpatrick

The Australian Small…

… reforms around cyber risk management, Digital ID, payment times, deepening the digital engagement of small business and … reforms around cyber risk management, Digital ID, payment times, deepening the digital engagement of small …

… be sent to inquiries@asbfeo.gov.au by 1 July 2023. A final report with recommendations will be given to the Australian … be sent to inquiries@asbfeo.gov.au by 1 July 2023. A final report with recommendations will be given to the Australian …

… he said. “Scammers may sign you up for a single or monthly payment which they take from your credit card but they … a scam should contact the new National Anti-Scam Centre’s ‘Report a Scam’ page on their website  … he said. “Scammers may sign you up for a single or monthly payment which they take from your credit card but they …

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber criminals…

… Enterprise Ombudsman Bruce Billson has welcomed the final report of the independent review of the Banking Code … the committee with expertise in small business. The final report also includes a recommendation to revitalise the … strategy and planning inquiries “We welcome the final report of the independent review of the BCCC, noting the …

… Natural Disaster Preparedness and Resilience Inquiry report included 16 recommendations. “It is clear from our … clarity and certainty of the support available.” The report found that governments at all levels and the business … disasters.” Among the recommendations and findings, the report says: There should be a “certainty of response” for …

… 17 February 2025 Originally published in the Canberra Times By Bruce Billson We need to do more to support small … cashflow concerns, digital impacts, cyber threats, poor payment times and an ever-changing business landscape. … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …

… not overlook their own mental health during such difficult times. “This can feel unrelenting, and it is vitally … not overlook their own mental health during such difficult times. “This can feel unrelenting, and it is vitally …

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is urging shoppers to spend big with small businesses this weekend, with Black Friday and Cyber Monday sales predicted to smash records.

Black Friday and Cyber Monday…

… cashflow concerns, digital impacts, cyber threats, poor payment times and an ever-changing business landscape. Business … assistance from ASBFEO, our recently released Quarterly Report shows that concern about cashflow and payment disputes …

… June, and that trend is widely expected to continue with payment times stretching out. “Bringing back temporary protections … June, and that trend is widely expected to continue with payment times stretching out. “Bringing back temporary …

Many Australians will enjoy Australian seafood this Easter, but it should not come at the expense of proposed new country of origin labelling rules imposing a compliance nightmare for small and family businesses.  

The Australian…

… “Dr Schaper has produced a well-researched and thoughtful report for the Australian Government and we support the report and the majority of his sensible recommendations to … “Dr Schaper has produced a well-researched and thoughtful report for the Australian Government and we support the …

… respect 10 June 2024 Originally published in the Canberra Times. Australia's small businesses have been treated in a … with respect. … Originally published in the Canberra Times. Australia's small businesses have been treated in a …

… to help reduce compliance costs and improve processing times for small and family businesses. Links between Single … to help reduce compliance costs and improve processing times for small and family businesses. Links between Single …

… has been heard,” Mr Billson said.  “The latest chilling report from the Australian Cyber Security Centre is that a … details.  “The unsuspecting customer is expecting the bill and probably knows the amount they have to pay so when … their digital infrastructure and the criminals demand a payment for to access your own information.”   Mr Billson …

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses…

…   Mr Billson also urged the independent review of the 2020 General Insurance Code of Practice, now under way, to …   Mr Billson also urged the independent review of the 2020 General Insurance Code of Practice, now under way, to …

… get this wrong”. But even big businesses struggle at times to get all things right.  So just imagine how difficult … five requests for help from a small business relate to a payment dispute. Too often that first party that is slow to … five requests for help from a small business relate to a payment dispute. Too often that first party that is slow to …

… generous intent, especially around contract terms.” The Bill being introduced into Parliament in relation to unfair … interests of small business owners,” Mr Billson said. The Bill to increase penalties for corporations engaging in … generous intent, especially around contract terms.” The Bill being introduced into Parliament in relation to unfair …

… 03 February 2025 Originally published in The Canberra Times By Bruce Billson Digital tools have transformed the … at lightning speed through e-invoicing, and electronic payment systems allow for that invoice to be paid (hopefully) … be suspended, false charge-backs leaving sellers without payment or their product, overseas competitors claiming …

… to implement a key recommendation in our recently released report: A tax system that works for small business which will … for a ruling. “In line with the recommendations in our report, the AAT will be able to pause or modify any ATO debt … to implement a key recommendation in our recently released report: A tax system that works for small business which will …

… least cost routing. “The Treasurer’s urging of the RBA’s Payment Systems Board to consider mandating the dual-network … and family enterprises paying more than they need to for payment services. “For too long, small businesses have been … with larger retailers able to bypass full fees by using payment systems directly or by having the market power to …