The Australian Small Business and Family Enterprise Ombudsman, the Hon Bruce Billson has welcomed the announcement of the Lynda McAlary-Smith as his successor.

Ms McAlary-Smith is the current Victorian Small Business Commissioner and will…

Originally published in The Canberra Times

By Bruce Billson

For many small business owners, they will be happy to put the year behind them. 2025 has seen a myriad of changes impacting small business, on top of a period that tested the…

Originally published in The Canberra Times.

By Bruce Billson.

The new year brings a moment to reflect on the trials and tribulations of 2025 and to contemplate what we might do to shape a brighter future for our small and family businesses…

Originally published in the Canberra Times.

By Bruce Billson

This summer's reading wasn't consumed at the coast nor did it take me to some exotic location - instead it kept me grounded in Main Street. Esha Chhabra's advice to independent…

Originally published in The Canberra Times.

By Bruce Billson.

Australia's economic narrative often spotlights big corporates and high-profile startups. Yet, beneath that glare lies a quiet army of sole traders - the smallest of small…

Australia’s sole traders — the spirited, self-starting enterprising women and men who power our communities — are far more numerous and diverse than most policy settings recognise. New analysis by the Australian Small Business and Family Enterprise…

Originally published in the Canberra Times.

By Bruce Billson.

If you own or run a small business in Australia, chances are you didn't start out dreaming of forms, portals, compliance attestations or uploading the same information into five…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns.

The Australian Banking Association says banks will defer loan…

In this video Ombudsman Bruce Billson discusses the role of our office.

Are you a small or family business owner in Australia, experiencing a dispute with another business or government agency? We're here to help. See our …

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed ASIC’s announcement that they have cancelled or suspended Australian credit licences for failing to be a member of the Australian Financial Complaints Authority (…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson welcomes the Government’s commitment to lowering costs for businesses through least cost routing.

Treasurer Josh Frydenberg has released the Payments System Review…

A national awareness campaign about a free tailored mental health support service for small business owners has begun, amid new research revealing the emotional toll on small business owners during the past year.

The Australian Small Business…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged the Federal Government and regulators to consider the reactivation of temporary insolvency protections, to support small and family businesses doing it tough in…

Do you have a natural disaster preparedness or resilience story you want to share, or an idea that will assist the small business community?

ASBFEO is inviting small businesses across Australia who have been impacted by natural disaster to…

In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…

Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman sat down with Nick Fox, Deloitte’s Payment Times Reporting Lead to discuss the recent release of the first Payment Times Reporting Register.

Below is a summary of the…

It takes quite the chocolatier to create all the magic of Easter – without the bunny.

But that’s what Stuart and his team at Enigma Fine Chocolates have achieved, as customers – eager to indulge in handmade artisan truffles – stream through the…