Originally published in The Canberra Times.
By Bruce Billson
Franchising, when done well, is one of the most dynamic and scalable models of entrepreneurship available to small business owners. It offers a unique blend of independence and…
Originally published in The Canberra Times.
By Bruce Billson
Franchising, when done well, is one of the most dynamic and scalable models of entrepreneurship available to small business owners. It offers a unique blend of independence and…
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Op-ed
ASBFEO Live
Originally published in Convenience World's November 2025 edition.
By Bruce Billson.
Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…
Originally published in Convenience World's November 2025 edition.
By Bruce Billson.
Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…
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Op-ed
ASBFEO Live
Originally published in The Canberra Times.
By Bruce Billson.
While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…
Originally published in The Canberra Times.
By Bruce Billson.
While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…
Media Centre item
Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rod Henshaw.
2CC Canberra…
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rod Henshaw.
2CC Canberra…
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Transcript
ASBFEO Live
Key highlights: ASBFEO Small Business Pulse November 2025
The ASBFEO Small Business Pulse increased by 0.8% in the three months to November 2025 – the third consecutive quarterly increase. It increased 0.5% compared to the same…Key highlights: ASBFEO Small Business Pulse November 2025
The ASBFEO Small Business Pulse increased by 0.8% in the three months to November 2025 – the third consecutive quarterly increase. It increased 0.5% compared to the same…Media Centre item
Media Releases
ASBFEO Live
Originally published in The Canberra Times
Australia's small and family businesses are backing themselves and drawing on their self-belief and entrepreneurial instincts to envision a more positive year ahead.The ASBFEO Small Business…
Originally published in The Canberra Times
Australia's small and family businesses are backing themselves and drawing on their self-belief and entrepreneurial instincts to envision a more positive year ahead.The ASBFEO Small Business…
Media Centre item
Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra…
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra…
Media Centre item
Transcript
ASBFEO Live
Originally published in Convenience World Magazine and Business Builders
Over the past few years, Australia has endured an onslaught of natural disasters. Floods, storms, cyclones and bushfires have devastated communities, and the impact on too…
Originally published in Convenience World Magazine and Business Builders
Over the past few years, Australia has endured an onslaught of natural disasters. Floods, storms, cyclones and bushfires have devastated communities, and the impact on too…
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Op-ed
ASBFEO Live
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The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns.
The Australian Banking Association says banks will defer loan…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the banks’ ongoing efforts to support small businesses impacted by COVID-19 lockdowns.
The Australian Banking Association says banks will defer loan…
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News
ASBFEO Live
In this video Ombudsman Bruce Billson discusses the role of our office.
Are you a small or family business owner in Australia, experiencing a dispute with another business or government agency? We're here to help. See our …
In this video Ombudsman Bruce Billson discusses the role of our office.
Are you a small or family business owner in Australia, experiencing a dispute with another business or government agency? We're here to help. See our …
Media Centre item
ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed ASIC’s announcement that they have cancelled or suspended Australian credit licences for failing to be a member of the Australian Financial Complaints Authority (…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed ASIC’s announcement that they have cancelled or suspended Australian credit licences for failing to be a member of the Australian Financial Complaints Authority (…
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News
ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson welcomes the Government’s commitment to lowering costs for businesses through least cost routing.
Treasurer Josh Frydenberg has released the Payments System Review…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson welcomes the Government’s commitment to lowering costs for businesses through least cost routing.
Treasurer Josh Frydenberg has released the Payments System Review…
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News
ASBFEO Live
A national awareness campaign about a free tailored mental health support service for small business owners has begun, amid new research revealing the emotional toll on small business owners during the past year.
The Australian Small Business…
A national awareness campaign about a free tailored mental health support service for small business owners has begun, amid new research revealing the emotional toll on small business owners during the past year.
The Australian Small Business…
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ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged the Federal Government and regulators to consider the reactivation of temporary insolvency protections, to support small and family businesses doing it tough in…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged the Federal Government and regulators to consider the reactivation of temporary insolvency protections, to support small and family businesses doing it tough in…
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News
ASBFEO Live
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Do you have a natural disaster preparedness or resilience story you want to share, or an idea that will assist the small business community?
ASBFEO is inviting small businesses across Australia who have been impacted by natural disaster to…
Do you have a natural disaster preparedness or resilience story you want to share, or an idea that will assist the small business community?
ASBFEO is inviting small businesses across Australia who have been impacted by natural disaster to…
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News
ASBFEO Live
In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…
In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…
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News
ASBFEO Live
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