Understanding the skills to handle business barneys
Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
Mary runs a small civil construction business but one of her customers, another small business, had not paid their $20,000 bill for 180 days.
The delay, well beyond the usual payment terms of 30 days, was having significant flow-on consequences for Mary as it left her without sufficient cash to pay her suppliers.