Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subject: Helping small business resolve disputes, payment times, digital platforms
Leon Delaney
Disputes about being paid, trouble with a digital service provider, contract battles and franchise disagreements are the top four issues where small business have sought the help of the Australian Small Business and Family Enterprise Ombudsman over the past six months.
The Ombudsman, Bruce Billson, said two out of every five requests for help from a small business related to a payment dispute while almost one-quarter of cases involved digital platform providers.
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with David Dowsett.
ABC Radio Wide Bay
Subject: Small business disaster preparedness
24 January 2024
David Dowsett
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr Billson said the overwhelming majority of small and family businesses do not have a current disaster preparation plan for their business.
“An inquiry by my office found only one in four small businesses have a current business continuity plan,” the Ombudsman said.
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
17 January 2024
Leon Delaney
The Australian Small Business and Family Enterprise Ombudsman is offering to lend a helping hand to small businesses who are struggling with digital marketing. The Ombudsman is Bruce Billson, good afternoon.
Digital marketing can be vital to the success of a small business yet one-in-three end up in a dispute with their provider, according to new research.
And almost 70% of small businesses last fewer than 12 months with the digital marketing provider they choose.
Originally published in Kochies Business Builder.
Many small and family businesses say their biggest and most pressing cost pressure is not wages, energy or even landlords putting up the rent; it’s insurance, writes Small Business and Family Enterprise Ombudsman Bruce Billson.
Originally published in The Daily Telegraph
By Bruce Billson.
When a bushfire, storm, flood or other natural disaster strikes, small business owners are often the first to volunteer to fight fires, lay sandbags, assist with evacuations and help with the clean-up.
Originally published in The Daily Telegraph
By Bruce Billson.
Banking is an essential service with a privileged position in the economy, and our small, family and farming businesses depend on having a close and reliable relationship with their bank. But when the bank leaves town, it can have a shocking effect on those businesses, jobs, liveability and prosperity.
Since 2017, there’s been a reduction in bank branches throughout Australia of one-third and the number of automatic teller machines has been cut by two-thirds.
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Kerry Peck.
Radio 2BS Bathurst
27 November 2023
Kerry Peck