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InfoLine: 1300 650 460

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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
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      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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  • Media Centre item (299)
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  • Media Centre (285)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (299)

Success story type

… on cash flow, time and resources, productivity, future business, and personal relationships. … 894 …

… now, to manage the identified risks that may impact your business in the future. Examples may include moving your business online in some circumstances, investing in a second … to manage online risks, or even consider moving your business to a less disaster-prone location. Build in time and …

… Download the fact sheet 'Small Business, Big Dreams' Fact Sheet … 'Small Business, Big Dreams' Fact Sheet … Download the fact …

… ideas with IP rights can lead to lasting benefits for your business. To get started on your trade mark journey, IP Australia has created the free  TM Checker  tool for small businesses to check potential registrability of their …

… MSME stakeholder pack MSME small business facts MSME videos …

… Chart 1: Industry value added by business size     Source:   ABS Australian Industry, Table 5, … in Chart 1, the contribution of economic value compared by business size has not changed much over the past three …

… How the DMCA may affect your business The DMCA is part of the United States copyright law. … services and objects, images and media.  If a person or a business believes any of your online content infringes on … services and objects, images and media.  If a person or a business believes any of your online content infringes on …

… or ideas on areas you think we can help improve the business operating environment, tell us through the online … Dr Craig Latham, Executive Director,   Australian Small Business and Family Enterprise Ombudsman   By email:  …

… 7. Business supplies and equipment Check your supplies and … and/or how quickly they can supply what you need to start business operations. … Check your supplies and equipment to … and/or how quickly they can supply what you need to start business operations. …

… Phone 1300 650 460 The Australian Small Business and Family Enterprise Ombudsman Information Line is … Monday to Friday unless otherwise stated and is closed for business on Australian National Public Holidays. …

… Chart 1: Employment by business size Source:   ABS Australian Industry , Table 5, …

… if the providers experience and recommendations suit your business needs, if expectations have been met and how they … your contract Make sure you have a contract to meet your business’ needs with your provider.  Check and ask that the … your provider, work out your next steps and get back to business by using the dispute support tool .  … 1109 … 1110 … …

Produce Assessors

Basic page

… Download the fact sheet 'Small Business, Big Dreams' Fact Sheet … 1551 …

… hub@asbfeo.gov.au , along with the following details:  Business Name: Name of Hub user: Date: Duration of booking: … hub@asbfeo.gov.au , along with the following details:  Business Name: Name of Hub user: Date: Duration of booking: …

… event, you may be wearing a number of ‘hats’; that is, business owner, employer, family member, community leader, … event, you may be wearing a number of ‘hats’; that is, business owner, employer, family member, community leader, …

… unwind. lock in family time learn to ‘unplug’ from the business. This means releasing and connecting with family, … unwind. lock in family time learn to ‘unplug’ from the business. This means releasing and connecting with family, …

… Upcoming events Family Business Conference: Asia Pacific 2025 20 - 23 May Sydney, … Expo 2025 24 - 25 May Sydney, NSW Start Your Own Business Expo 24 - 25 May Sydney, NSW   … 1492 …

… August 2024 Franchising & Business Opportunities Expo 17 - 18 August Melbourne, VIC … Convention and Exhibition Centre, QLD … Franchising & Business Opportunities Expo 17 - 18 August Melbourne, VIC …

… Table 3: Industry value added ($billions) by business size in 2022-23 … Table 3: Industry value added ($billions) by business size in 2022-23 …

… We maintain an ADR practitioner list who conduct ADR under our legislation. Hiring a third party may involve a … We maintain an ADR practitioner list who conduct ADR under our legislation. Hiring a third party may involve a …

… for updates on the work from the ASBFEO, to hear about small business and family enterprises,  our assistance, data, …

… collection accumulating unnecessary interest harming the business relationship. The other party may not agree to your … (and others) as much as possible to avoid harming future business. … 1543 … 1544 …

… either party may initiate the complaint handling procedure under the Code (or, as previously noted, under the franchise agreement). … 909 …

October Newsletter - Are you taking the right steps to protect against a cyber attack?

The recent cyber attack against Optus is a terrible reminder that companies of all sizes can be vulnerable.  If you or your business are an Optus customer, please monitor for activity on your accounts that is not you and be alert for unusual…

… companies of all sizes can be vulnerable.  If you or your business are an Optus customer, please monitor for activity … companies of all sizes can be vulnerable.  If you or your business are an Optus customer, please monitor for activity …

Newsletters

… to the person who made the claim.  The person or business who made the claim can then choose to take legal … to the person who made the claim.  The person or business who made the claim can then choose to take legal …

… Download the Small Business Pulse. … Download the Small Business Pulse. …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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