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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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Content type

  • Media Centre item (299)
  • Basic page (80)
  • Submission (28)
  • Newsletters (27)
  • Report (5)

Media Section

  • Media Centre (285)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (299)

Success story type

… of the procedures for requesting a review of a decision under the CDDA scheme •    ongoing support and assistance … is reached. Please note: The Tax Concierge Service assists small business operators with the ART and CDDA processes, we cannot …

… About the data We define small businesses as those with less than 20 employees in this … apprentices and trainees who are actively training under the terms of their contracts. Tables may not sum to totals due to rounding. … About the data We define small businesses as those with less than 20 employees in this …

Business Groups and the Banking Code

… Business Groups and the Banking Code Date Fri, 02/25/2022 - … SB definition review 1310 FINAL.pdf pdf 256.95 KB Summary Business groups and the Banking Code … Business groups and the Banking Code … Business Groups and …

Submission

… Some options you have are: contacting the person or business that issued the notice to negotiate its removal … issuing a formal counter-notice, you are placing yourself under the jurisdiction of the US legal system. This means you … Some options you have are: contacting the person or business that issued the notice to negotiate its removal …

June newsletter - Celebrating small business

This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June.

… June newsletter - Celebrating small business This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. …

Newsletters

… extracted on 27/08/2024 About the data We define small businesses as those with less than 20 employees in this … apprentices and trainees who are actively training under the terms of their contracts. Tables may not sum to … extracted on 27/08/2024 About the data We define small businesses as those with less than 20 employees in this …

… services.  Clarify what is achievable and link it to the small business’ goals to display your practical approach and … services.  Clarify what is achievable and link it to the small business’ goals to display your practical approach and …

… Identify the natural disasters that could threaten your small business, including: bushfires floods storms coastal erosion … heatwaves COVID-19 Analyse how these risks may impact your business including your physical assets, your online systems, …

Copyright

… possible. The copyright statement may permit your use under a  Creative Commons (CC) BY Attribution 3.0 Australia … 3.0 Australia . Attribution Use of ASBFEO material under a  Creative Commons BY Attribution 3.0 Australia … Other Copyright Where ASBFEO material is not available under a  Creative Commons BY Attribution 3.0 Australia …

Basic page

Working as a delivery driver

… a delivery driver Contracting can provide flexibility to small businesses and can be an excellent way to earn money … | pdf 154.59 KB … Contracting can provide flexibility to small businesses and can be an excellent way to earn money …

Basic page

… on cash flow, time and resources, productivity, future business, and personal relationships. … If you think … on cash flow, time and resources, productivity, future business, and personal relationships. …

… Chart 1: Industry value added by business size     Source:   ABS Australian Industry, Table 5, … in Chart 1, the contribution of economic value compared by business size has not changed much over the past three … in Chart 1, the contribution of economic value compared by business size has not changed much over the past three years.  …

… Attribution Use of ASBFEO material under a  Creative Commons BY Attribution 3.0 Australia … Other Copyright Where ASBFEO material is not available under a  Creative Commons BY Attribution 3.0 Australia … within your organisation. Apart from any use as permitted under the  Copyright Act 1968 , all other rights are …

… below. Australian Capital Territory ACT Law Society Small Business Legal Advice Clinic New South Wales LawAccess NSW … If you require further assistance, the Australian Small Business and Family Enterprise Ombudsman Information …

… Invoice tips for small businesses Using electronic invoices or e-invoicing can reduce errors. Find out more about  e-invoicing for small businesses.  Find a contact in the accounts area and … tool , to help work out your next steps and get back to business. … 1104 …

… 2. Insurance cover Make sure your business insurance is up-to-date and that you are covered for … insurance, be aware that it is an important way to reduce business risk and could make all the difference to the recovery of your business after a natural disaster.   If adequate insurance …

… wage theft factsheet. Right to disconnect laws Small businesses employees will have the right to disconnect under the Fair Work Act 2009 starting in August.  This means …

Discretionary Mutual Fund Review (2021)

… Fund Review (2021) On 6 December 2021 the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, … Enterprise Play Australia Jetski Hire Queensland Small Business Commissioner Royal Agricultural Society of NSW …

Report

… financial and insurance services. Data are in thousands. Small businesses (as defined by the ABS as those employing … financial and insurance services. Data are in thousands. Small businesses (as defined by the ABS as those employing …

… and Innovation Expo   16 - 19 October Sydney, NSW October Business Month - Taking Care of Business Also Means Taking Care of Yourself panel 22 October … and Innovation Expo   16 - 19 October Sydney, NSW October Business Month - Taking Care of Business Also Means Taking …

… authorities.  If you are looking for help to resolve a business dispute, try our  Dispute Support  tool, which can … Monday to Friday unless otherwise stated and is closed for business on Australian National Public Holidays. … 3 9662 2529  (international call charges apply). Use our  Small Business Tax Concierge Service  form for tax related …

… Other Copyright Where ASBFEO material is not available under a  Creative Commons BY Attribution 3.0 Australia … within your organisation. Apart from any use as permitted under the  Copyright Act 1968 , all other rights are … Request Form. … Where ASBFEO material is not available under a  Creative Commons BY Attribution 3.0 Australia …

… Statistics , customised data, 2023. Chart 1: Proportion of small businesses in capital cities and regional areas, 30 … Statistics , customised data, 2023. Chart 1: Proportion of small businesses in capital cities and regional areas, 30 …

… 1.1 Number of small businesses by employment … 1.1 Number of small businesses by employment …

QLD SBC Bill

… QLD Education, Employment and Training Committee - QLD Small Business Commissioner Bill 2021 … QLD Education, Employment and Training Committee - QLD Small Business Commissioner Bill 2021 … QLD SBC Bill …

Submission

BRUCE'S 2022-23 OCTOBER BUDGET BRIEF

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget...

… BRUCE'S 2022-23 OCTOBER BUDGET BRIEF The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says … … The Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Newsletters

… updates on issues, outcomes and priorities from across the small business and family enterprise sector. … Stay up to date by … updates on issues, outcomes and priorities from across the small business and family enterprise sector. …

March newsletter - Franchising review welcomed

The franchise sector is worth $135 billion and employs more than half a million people. There are some 70,700 franchisees in Australia and almost all of them are small businesses, as are many franchisors.

… 70,700 franchisees in Australia and almost all of them are small businesses, as are many franchisors. Date Mon, … 70,700 franchisees in Australia and almost all of them are small businesses, as are many franchisors. … March newsletter …

Newsletters

… transfer the data directly to your device. The value that small business adds to Australia’s economy can be calculated by its … transfer the data directly to your device. The value that small business adds to Australia’s economy can be calculated …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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