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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
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    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
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      • Horticulture Code
        • Produce Assessors
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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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Content type

  • Media Centre item (299)
  • Basic page (80)
  • Submission (28)
  • Newsletters (27)
  • Report (5)

Media Section

  • Media Centre (285)
  • Disputes & Assistance (3)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (299)

Success story type

… Table 1: Employment by business size Size 2020-21 2021-22  2022-23   ('000) % ('000) % ('000) % Small Business (0-19 Employees) 5,036 42% 5,161 42% 5,368 42% … which excludes financial and insurance services. Small businesses (as defined by the ABS as those employing …

… Dispute Resolution (ADR) Process An ADR process under the Code means conciliation or mediation. The process … dispute resolution option for franchisees and franchisors under the Code. Where parties are unable to resolve a dispute … each state and territory. All practitioners are accredited under the National Mediator Accreditation Standards system. …

… ASBFEO Small Business Pulse   Note: Scale starts at 75.0.  Source : ASBFEO, 2024 ASBFEO Small Business Pulse changes   Note: The ASBFEO Small Business …

… When you own a small and family business, your business is not the only thing you need to … to help manage the stressors involved. … When you own a small and family business, your business is not the only …

… of the procedures for requesting a review of a decision under the CDDA scheme •    ongoing support and assistance … is reached. Please note: The Tax Concierge Service assists small business operators with the ART and CDDA processes, we cannot …

… About the data We define small businesses as those with less than 20 employees in this … apprentices and trainees who are actively training under the terms of their contracts. Tables may not sum to totals due to rounding. … About the data We define small businesses as those with less than 20 employees in this …

… Some options you have are: contacting the person or business that issued the notice to negotiate its removal … issuing a formal counter-notice, you are placing yourself under the jurisdiction of the US legal system. This means you … Some options you have are: contacting the person or business that issued the notice to negotiate its removal …

… extracted on 27/08/2024 About the data We define small businesses as those with less than 20 employees in this … apprentices and trainees who are actively training under the terms of their contracts. Tables may not sum to … extracted on 27/08/2024 About the data We define small businesses as those with less than 20 employees in this …

… Identify the natural disasters that could threaten your small business, including: bushfires floods storms coastal erosion … heatwaves COVID-19 Analyse how these risks may impact your business including your physical assets, your online systems, …

Business Groups and the Banking Code

… Business Groups and the Banking Code Date Fri, 02/25/2022 - … SB definition review 1310 FINAL.pdf pdf 256.95 KB Summary Business groups and the Banking Code … Business groups and the Banking Code … Business Groups and …

Submission

… If your business is struggling financially, please visit our … to help manage the stressors involved in owning a small business. … If your business is struggling financially, … to help manage the stressors involved in owning a small business. …

June newsletter - Celebrating small business

This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June.

… June newsletter - Celebrating small business This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June. …

Newsletters

… We invite small businesses and family enterprises, as well as … how we can help to work for the community to improve the business operating environment. Tell us what this is so we can help. … We invite small businesses and family enterprises, as well as …

… by industry ranked by number of people employed by small business, 30 June 2023 Source:   ABS Australian Industry , … services. Chart 2 shows the industry sectors where small businesses make the greatest contribution to …

… 5. Support Join business groups or industry associations, build support group … with trusted advisers, ask for help for yourself and the business and don’t sacrifice key relationships for business. … Join business groups or industry associations, …

… now, to manage the identified risks that may impact your business in the future. Examples may include moving your business online in some circumstances, investing in a second … to manage online risks, or even consider moving your business to a less disaster-prone location. Build in time and …

… services.  Clarify what is achievable and link it to the small business’ goals to display your practical approach and … services.  Clarify what is achievable and link it to the small business’ goals to display your practical approach and …

… extracted on 27/08/2024. Small businesses accounted for 42% of all apprentices and … extracted on 27/08/2024. Small businesses accounted for 42% of all apprentices and …

Revised Online Small Business Lenders Code of Practice

… Revised Online Small Business Lenders Code of Practice Date Thu, 08/04/2022 - 12:00 File 20220804 AFIA Online Small Business Lenders Code of Practice (1364).pdf pdf 291.53 …

Submission

Cyber crims' web hunt: Businesses warned to protect online identity

Originally published in The Advertiser

Originally published in The Advertiser

Media Centre item
News
ASBFEO Live

… may not add up to totals. Exercise care when analysing small numbers. The ABS revised data for 2021-22 so these … may not add up to totals. Exercise care when analysing small numbers. The ABS revised data for 2021-22 so these …

Regulating greenwashing and the specific needs of small business

… Regulating greenwashing and the specific needs of small business Date Wed, 06/21/2023 - 12:00 File SB - Regulating 'Greenwashing' and the specific needs of small business.pdf pdf 181.82 KB Summary Greenwashing … …

Submission

… On 6 December 2021 the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, … are available below. … On 6 December 2021 the Australian Small Business and Family Enterprise Ombudsman, Bruce …

September Newsletter - Don't get caught short with the new shortened .au domain name

There’s a big change coming to internet domain names and small and family businesses have just 20 days left to avoid their internet identity being sold to someone else. A new system is being introduced allowing anyone with a connection to Australia to…

… There’s a big change coming to internet domain names and small and family businesses have just 20 days left to avoid … It’s a crisp, abridged domain name that tells people your business name and that you are based in Australia. Date Thu, … … There’s a big change coming to internet domain names and small and family businesses have just 20 days left to avoid …

Newsletters

Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and examinations

… Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and … pdf 324.27 KB Summary Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and examinations … Treasury Laws Amendment (Modernising Business Communications) Bill 2022: Virtual hearings and …

Submission

… or ideas on areas you think we can help improve the business operating environment, tell us through the online … Dr Craig Latham, Executive Director,   Australian Small Business and Family Enterprise Ombudsman   By email:  … Dr Craig Latham, Executive Director,   Australian Small Business and Family Enterprise Ombudsman   By email:  …

… you spot, avoid, and report scams. Regularly review your business practices to minimise security risks. Before … Centre (cyber.gov.au) have guides and resources to help small businesses stay secure online.­ … Be aware of new and … Centre (cyber.gov.au) have guides and resources to help small businesses stay secure online.­ …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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