Skip to main content
Home

Spotlight Menu

  • About us
  • Latest news
  • Subscribe
x

Subscribe to Our Newsletter




 

 

 
  • About us
    • Contact Us
  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • Franchising
      • Franchising done well
        • Different types of franchises
        • Characteristics that are important in a franchise relationship
        • Specific purpose funds
      • Resources for starting a franchise
        • Before you sign – do your research on the franchise
        • Assess the franchise opportunities and seek professional advice
        • Read the franchise agreement
      • Franchising Code of Conduct and Alternative Dispute Resolution
        • Franchising Mediation Feedback Form
      • Managing change
        • Best practice for franchisors
          • The psychology of change
          • Change management tips for franchisors
      • Exiting a franchise
        • Franchisee-initiated exit - Compliance
        • Franchisee-initiated exit - Best practice guidance for franchisees
        • Franchisee-initiated exit - Best practice guidance for franchisors
        • Tax implications - transferring or terminating a franchise
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Small Business Commissioners
    • Cyber security
    • Financial wellbeing
    • Mental health
    • Handling debts
    • Resources for starting a small business
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Climate-related financial disclosures
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Disputes with an overseas business
    • Small Business Hub
    • Default credit listings
    • Working as a delivery driver
    • Healthy business relationships and dispute resolution
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • Contact Us
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas
    • Spotlight on Sole Traders

The February 2026 Small Business Pulse is now available

  • Print page
  • Email page
  1. Home

Content type

  • Basic page (102)
  • Media Centre item (22)
  • Report (5)
  • Submission (4)

Media Section

  • Media Centre (21)

Media Source

  • ASBFEO Live (22)

… If you require further assistance, the Australian Small Business and Family Enterprise Ombudsman Information Line can … If you require further assistance, the Australian Small Business and Family Enterprise Ombudsman Information Line can …

… by industry ranked by number of people employed by small business, 30 June 2023 Source:   ABS Australian Industry , … services. Chart 2 shows the industry sectors where small businesses make the greatest contribution to …

… to the Commonwealth Procurement Rules. ASBFEO response Small business Ombudsman's procurement report released OP-ED: Too many small businesses are hurt by not being in the 'in-crowd' …

Back In Business

… Back In Business … Back In Business …

Basic page

… extracted on 27/08/2024 People with disability Small businesses employed 4,609 people with disability … extracted on 27/08/2024 People with disability Small businesses employed 4,609 people with disability …

… The Tax Summit 5- 7 September Melbourne, VIC Gold Coast Small Business Expo 21 September Gold Coast, QLD … The Tax Summit 5- 7 September Melbourne, VIC Gold Coast Small Business Expo 21 September Gold Coast, QLD …

… which approaches best suit your situation, resources and business needs Offer practical 'Infringement 101’ information … which approaches best suit your situation, resources and business needs Offer practical 'Infringement 101’ information …

… and Innovation Expo   16 - 19 October Sydney, NSW October Business Month - Taking Care of Business Also Means Taking Care of Yourself panel 22 October … and Innovation Expo   16 - 19 October Sydney, NSW October Business Month - Taking Care of Business Also Means Taking …

… Notifying the other party about the dispute Under the Code, when a dispute is to be managed under an internal dispute resolution process, the complainant … Under the Code, when a dispute is to be managed under an internal dispute resolution process, the complainant …

Horticulture Code

… to the dispute must participate. Resolving a dispute under the Horticulture Code of Conduct: Step One: Internal … dispute resolution option for growers and traders under the Code. Appointed mediators help growers and traders … a. where a trader has rejected horticulture produce under the agreement and/or b. about the calculation of …

Basic page

… employees).  A paid family and domestic violence leave for small business employers webpage is available on the Department of … employees).  A paid family and domestic violence leave for small business employers webpage is available on the Department of …

Managing change

… loss to the franchisee caused ongoing disruption to their business, including frequent operational or marketing changes …

Basic page

… Change management is not only one of the most challenging business issues for franchise systems but is also a high-risk … Change management is not only one of the most challenging business issues for franchise systems but is also a high-risk …

… MSME stakeholder pack MSME small business facts MSME videos …

… on cash flow, time and resources, productivity, future business, and personal relationships. …

… 7. Business supplies and equipment Check your supplies and … and/or how quickly they can supply what you need to start business operations. … and/or how quickly they can supply what you need to start business operations. …

Discretionary Mutual Fund Review (2021)

… Fund Review (2021) On 6 December 2021 the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, …

Report

… Chart 1: Industry value added by business size     Source:   ABS Australian Industry, Table 5, … in Chart 1, the contribution of economic value compared by business size has not changed much over the past three years.  …

… collection accumulating unnecessary interest harming the business relationship. The other party may not agree to your … (and others) as much as possible to avoid harming future business. Resources to help: AFSA - Debt help Business.gov.au - Manage being in debt ACCC - dealing with …

… MSME Day MSME small business facts MSME videos …

… Phone 1300 650 460 The Australian Small Business and Family Enterprise Ombudsman Information Line is … Monday to Friday unless otherwise stated and is closed for business on Australian National Public Holidays. …

… Chart 1: Employment by business size Source:   ABS Australian Industry , Table 5, …

One thing ASBFEO can do for me

… One thing ASBFEO can do for me We invite small businesses and family enterprises, as well as … how we can help to work for the community to improve the business operating environment. Tell us what this is so we …

Basic page

… Dispute Resolution (ADR) Process An ADR process under the Code means conciliation or mediation. The process … dispute resolution option for franchisees and franchisors under the Code. Where parties are unable to resolve a dispute … each state and territory. All practitioners are accredited under the National Mediator Accreditation Standards system. …

… Download the fact sheet 'Small Business, Big Dreams' Fact Sheet … 'Small Business, Big Dreams' Fact Sheet …

… now, to manage the identified risks that may impact your business in the future. Examples may include moving your business online in some circumstances, investing in a second … to manage online risks, or even consider moving your business to a less disaster-prone location. Build in time and …

… of the procedures for requesting a review of a decision under the CDDA scheme •    ongoing support and assistance … is reached. Please note: The Tax Concierge Service assists small business operators with the ART and CDDA processes, we cannot …

Pagination

  • « First First page
  • ‹ Previous Previous page
  • …
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • Next › Next page
  • Last » Last page

Connect with us

facebook
instagram
Threads
linkedin
youtube
newsletter
atsi

Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

Primary Footer Menu 1

  • Social Media
  • Resources and tools
  • Data portal
  • Dispute support
  • One thing ASBFEO can do for me
  • Contact us

Highlight

  • About
  • Copyright

Footer menu

  • Language Assistance
  • Accessibility
  • Disclaimer
  • Privacy
  • Sitemap