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    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Small Business Commissioners
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    • ‘Small Business, Big Dreams’ Fact Sheet
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    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

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    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
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      • New South Wales
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      • Western Australia
      • Tasmania
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      • Australian Capital Territory
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    • Location of Australia’s small businesses - regional and metro areas
    • Spotlight on Sole Traders

The February 2026 Small Business Pulse is now available

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Content type

  • Basic page (102)
  • Media Centre item (22)
  • Report (5)
  • Submission (4)

Media Section

  • Media Centre (21)

Media Source

  • ASBFEO Live (22)

… thousands. Chart 1 shows the number of people employed by small businesses with between five and nineteen employees decreased 6.1% in 2023-24. This was the only business size to record a fall. Large businesses recorded the … thousands. Chart 1 shows the number of people employed by small businesses with between five and nineteen employees …

… extracted on 27/08/2024. 2.  Demographics of small business apprentices and trainees Sex More than three … (79%) of apprentices and trainees in-training employed by small business in December 2023 were male (the term 'sex' is … extracted on 27/08/2024. 2.  Demographics of small business apprentices and trainees Sex More than three …

… to demonstrate the value you are adding to your client’s business. Tailor your reports with your client’s knowledge … Develop a deep understanding of your client’s business, so they know your recommendations of additional … to demonstrate the value you are adding to your client’s business. Tailor your reports with your client’s knowledge …

… be a valuable way to grow and increase awareness of your business with existing and potential new customers. However, … social media accounts being hacked. We have helped many small and family businesses across various digital platforms … and back up your files regularly. When operating your business online, consider these tips and practices for online …

… Almost 98% of all businesses in Australia are small and word travels fast.  Here are some ways you can really wow your small business clients.   … Almost 98% of all businesses in Australia are small and word travels fast.  Here are some ways you can really wow your small business clients.   …

… access to a one-hour consultation with an experienced small business tax lawyer. A $100 co-payment is required, with the … an additional one-hour consultation from the experienced small business tax lawyer once an Application for Review is … access to a one-hour consultation with an experienced small business tax lawyer. A $100 co-payment is required, …

Procurement Inquiry and Issues Paper submissions

… Inquiry and Issues Paper submissions The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is … July 2022 changes to the Commonwealth Procurement Rules on small and family businesses. To help this inquiry we would …

Basic page

… Number of small business apprentices and trainees Small businesses employed 144,257 apprentices and trainees … Number of small business apprentices and trainees Small businesses employed 144,257 apprentices and trainees …

… B2B Enterprise Week 25 - 26 October Melbourne, VIC October Business Month  -  Australian Government Resources for Small Businesses 31 October Darwin, NT, and online Make a … the live streaming details or find out more on the October Business Month Booking Portal …

… We want to hear about your small business and family enterprise experiences and concerns. This … us in our policy and advocacy work to ensure the voice of small businesses and family enterprises is heard by decision … We want to hear about your small business and family enterprise experiences and …

… Information on the Australian Small Business and Family Enterprise Ombudsman website is provided … professional advice before making any investment or business decisions. For inquiries about the material on this … Information on the Australian Small Business and Family Enterprise Ombudsman website is …

… common scams by checking   Scamwatch . Regularly review business practices to minimise security risks. Never click on … Cyber Security Centre  has guides and resources to help small businesses stay secure online.­ … Cyber Security Centre  has guides and resources to help small businesses stay secure online.­ …

… : ASBFEO mental health information and NewAccess for Small Business Owners Financial wellbeing : ASBFEO Financial … Resources Dispute resolution : Dispute Support Tool Business.gov.au:   Prevent, manage and resolve disputes  … : ASBFEO mental health information and NewAccess for Small Business Owners Financial wellbeing : ASBFEO Financial …

… Only one-in-four small businesses have a disaster plan Small Business Natural Disaster Preparedness and Resilience Inquiry … Only one-in-four small businesses have a disaster plan Small Business Natural Disaster Preparedness and Resilience Inquiry …

… the value added by businesses increased in 2023-24 for all business sizes except small businesses with five to nineteen employees. The health … the value added by businesses increased in 2023-24 for all business sizes except small businesses with five to nineteen employees. The health …

… authorities.  If you are looking for help to resolve a business dispute, try our  Dispute Support  tool, which can … Monday to Friday unless otherwise stated and is closed for business on Australian National Public Holidays. … 3 9662 2529  (international call charges apply). Use our  Small Business Tax Concierge Service  form for tax related …

… Grocery Code 2024 (Code) is a mandatory code prescribed under the Competition and Consumer Act 2010 (CCA) and was introduced to improve business conduct standards. Under the Code, the ASBFEO keeps a list of ADR practitioners … and Consumer Act 2010 (CCA) and was introduced to improve business conduct standards. Under the Code, the ASBFEO keeps …

… Right to disconnect laws Small businesses employees will have the right to disconnect under the Fair Work Act 2009 starting in August.  This means … Small businesses employees will have the right to disconnect under the Fair Work Act 2009 starting in August.  This means …

… extracted on 27/08/2024. Location of small business apprentices and trainees Small businesses employed nearly half of all apprentices and … extracted on 27/08/2024. Location of small business apprentices and trainees Small businesses employed …

Review of the 1 July changes to the Commonwealth Procurement Rules (2023)

… the Commonwealth Procurement Rules (2023) The Australian Small Business and Family Enterprise Ombudsman Bruce Billson … July 2022 changes to the Commonwealth Procurement Rules on small and family businesses. The Inquiry was referred to the …

Report

… associations are invited to become a partner of the Small Business Hub. This provides a space to direct your interstate … require workspace facilities when visiting Canberra. Note: Small businesses and industry associations don't need to be a … associations are invited to become a partner of the Small Business Hub. This provides a space to direct your …

… Refusal to Participate in Alternative Dispute Resolution Under the  Australian Small Business and Family Enterprise Ombudsman Act 2015 ,  The … Under the  Australian Small Business and Family Enterprise Ombudsman Act 2015 ,  The …

… Table 1: Industry value added by business size Value added by business size 2020-21 2021-22 2022-23   $m % $m % $m % Small business (0-19 employees) 438,502 33 504,944 32 589,843 … insurance services. Totals may not sum due to rounding.   Small business (employing less than 20 people) added nearly …

… ASBFEO response Small business Ombudsman's procurement report released OP-ED: Too many small businesses are hurt by not being in the 'in-crowd' … Small business Ombudsman's procurement report released OP-ED: Too …

… Table 3: Number of small businesses in regional areas, 30 June 2023 … Table 3: Number of small businesses in regional areas, 30 June 2023 …

… The Australian Small Business and Family Enterprise Ombudsman Bruce Billson … July 2022 changes to the Commonwealth Procurement Rules on small and family businesses. The Inquiry was referred to the … The Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

… Cyber security is more important than ever. Vast numbers of small and family businesses are being compromised and, in … year. Our check list provides some simple steps to help small businesses and family enterprises avoid or reduce the … Cyber security is more important than ever. Vast numbers of small and family businesses are being compromised and, in …

… Invoice tips for small businesses Using electronic invoices or e-invoicing can reduce errors. Find out more about  e-invoicing for small businesses.  Find a contact in the accounts area and … tool , to help work out your next steps and get back to business. … can reduce errors. Find out more about  e-invoicing for small businesses.  Find a contact in the accounts area and …

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We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

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