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    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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        • Best practice for franchisors
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        • Franchisee-initiated exit - Compliance
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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Our network
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    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
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    • The Digital Millennium Copyright Act (US)
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    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas

The November 2025 Small Business Pulse is now available

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Content type

  • Media Centre item (208)
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Media Section

  • Media Centre (197)
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  • Disputes & Assistance (1)
  • Resources & Tools Centre (1)

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  • ASBFEO Live (208)

Access to low cost advice for disputes

… so not all matters will be eligible for support.  A co-payment of $100 is required from the eligible small business … or as or as otherwise agreed with the small business.   6. Payment Stage 1 Preliminary Advice:   A co-payment of $100 is required from the small business.  It must …

Basic page

Even if these aren't new ideas, we have a chance to shift the conversation

Originally published in The Canberra Times

By Bruce Billson

The Treasurer has released the agenda for the much-vaunted three-day Economic Reform Roundtable he is hosting in just a few short days (August 19 to 21), and there is feverish…

… 04 August 2025 Originally published in The Canberra Times By Bruce Billson The Treasurer has released the agenda … Originally published in The Canberra Times By Bruce Billson The Treasurer has released the agenda …

Media Centre item
Op-ed
ASBFEO Live

Excessive insurance premiums are killing small businesses

Originally published in the Canberra Times.

Finding adequate insurance cover at commercially viable terms is fast becoming a wicked challenge for small and family businesses.

There have been countless examples of small businesses closing…

… 04 March 2024 Originally published in the Canberra Times. Finding adequate insurance cover at commercially … model, known as a Discretionary Mutual Fund. Our initial report called The Show Must Go On and subsequent further … vital business precondition, is no longer a once-a-year payment (with a likely inevitable modest price increase) that …

Media Centre item
Op-ed
ASBFEO Live

Treasury Laws Amendment (Cyclone and Flood Damage Reinsurance Pool) Bill 2022

… Laws Amendment (Cyclone and Flood Damage Reinsurance Pool) Bill 2022 Date Thu, 03/03/2022 - 12:00 File 20220304 Senate … Committee - Cyclone and Flood Damage Reinsurance Pool Bill 1249.pdf pdf 325.25 KB Summary Treasury Laws Amendment (Cyclone and Flood Damage Reinsurance Pool) Bill 2022 …

Submission

CP 380 Sustainability Reporting

Submission

First interim report: on-demand platform work in Australia

… First interim report: on-demand platform work in Australia Date Thu, 09/02/2021 - 12:00 File First interim report: on-demand platform work in Australia pdf 747.14 KB … Senate Select Committee on Job Security - first interim report: on-demand platform work in Australia …

Submission

Discrimination Amendment Bill 2022

… Discrimination Amendment Bill 2022 Date Thu, 06/30/2022 - 12:00 File 20220630 ACT Discrimination Amendment Bill 2022.pdf pdf 71.54 KB Summary Exposure Draft Discrimination Amendment Bill 2022 … Exposure Draft Discrimination Amendment Bill 2022 … Discrimination Amendment Bill 2022 …

Submission

Strategic Plan for the Payments System: Consultation Paper

Submission

Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work) Bill 2022

… and Human Rights Legislation Amendment (Respect at Work) Bill 2022 Date Wed, 10/12/2022 - 12:00 File 20221012 Senate LCAL Committee - Respect at Work Bill.pdf pdf 293.2 KB Summary Anti-Discrimination and Human Rights Legislation Amendment (Respect at Work) Bill 2022 …

Submission

Independent Evaluation of the JobKeeper Payment

… Independent Evaluation of the JobKeeper Payment Date Thu, 07/06/2023 - 12:00 File SB - Independent evaluation of the JobKeeper payment.pdf pdf 224.36 KB Summary Independent Evaluation of the JobKeeper Payment … Independent Evaluation of the JobKeeper Payment … Independent Evaluation of the JobKeeper Payment …

Submission

Submission to Review of the Food and Grocery Code of Conduct interim report

… to Review of the Food and Grocery Code of Conduct interim report Date Thu, 05/16/2024 - 12:00 File 240424 Submission to Review of the Food and Grocery Code of Conduct interim report.pdf pdf 202.64 KB Summary Food and Grocery Code of Conduct Review 2023–24 - Interim Report …

Submission

Senate Committee National Emergency Declaration Act 2020 review

… Senate Committee National Emergency Declaration Act 2020 review Date Fri, 03/26/2021 - 12:00 File Senate Committee National Emergency Declaration Act 2020 review pdf 316.44 KB Summary Parliament of Australia – Senate Committee National Emergency Declaration Act 2020 review …

Submission

Supermarkets Inquiry August 2024 interim report

… Supermarkets Inquiry August 2024 interim report Date Mon, 10/28/2024 - 12:00 File 241028 ASBFEO SB - ACCC Supermarkets inquiry August 2024 interim report - signed.pdf pdf 182.98 KB Summary Supermarkets Inquiry August 2024 interim report … Supermarkets Inquiry August 2024 interim report …

Submission

Treasury Laws Amendment (2022 Measures No. 4) Bill 2022

… Treasury Laws Amendment (2022 Measures No. 4) Bill 2022 Date Wed, 12/07/2022 - 12:00 File 20221207 Treasury Laws Amendment bill 1407.pdf pdf 208.65 KB Summary Treasury Laws Amendment (2022 Measures No. 4) Bill 2022 … Treasury Laws Amendment (2022 Measures No. 4) Bill 2022 …

Submission

Social Media (Anti-Trolling) Bill 2022

… Social Media (Anti-Trolling) Bill 2022 Date Fri, 02/25/2022 - 12:00 File Senate LCA Committee inquiry into Social media (anti-trolling) Bill 2022 - Submission.pdf pdf 255.46 KB Summary Social Media (Anti-Trolling) Bill 2022 … Social Media (Anti-Trolling) Bill 2022 …

Submission

Review of the 1 July changes to the Commonwealth Procurement Rules (2023)

… by the Minister for Finance, Katy Gallagher.  A final report with recommendations was provided to the Australian … in December 2023. The Government released the final report on 1 May 2024. Read or download the final report,  Review of the 1 July changes to the Commonwealth …

Report

Sex Discrimination and Fair Work (Respect at Work) Amendment Bill 2021

… Discrimination and Fair Work (Respect at Work) Amendment Bill 2021 Date Fri, 07/09/2021 - 12:00 File Sex … Discrimination and Fair Work (Respect at Work) Amendment Bill 2021 pdf 836.53 KB Summary Senate Education and … Discrimination and Fair Work (Respect at Work) Amendment Bill 2021 …

Submission

Committee inquiry into the Scams Prevention Framework Bill 2024

… Committee inquiry into the Scams Prevention Framework Bill 2024 Date Thu, 01/09/2025 - 12:00 File 250109 - SB-Scams Prevention Framework - Consideration of draft bill -Senate Economics Committee (Legislation)-Signed.pdf pdf … Committee inquiry into the Scams Prevention Framework Bill 2024 …

Submission

Better Advice Bill – Exposure Draft Regulations

… Better Advice Bill – Exposure Draft Regulations Date Fri, 11/05/2021 - 12:00 File Better Advice Bill – Exposure Draft Regulations PDF 279.01 KB Summary The Treasury - Better Advice Bill - Exposure Draft Regulations … The Treasury - Better Advice Bill - Exposure Draft Regulations …

Submission

Comments on Fair Work Legislation Amendment (Closing Loopholes) Bill 2023

… on Fair Work Legislation Amendment (Closing Loopholes) Bill 2023 Date Fri, 09/29/2023 - 12:00 File 230929 SB - … Fair Work Legislative Amendment (Closing Loopholes) Bill signed.pdf pdf 1.69 MB Summary Senate Education and … Fair Work Legislation Amendment (Closing Loopholes) Bill 2023 …

Submission

RBA Review of Merchant Card Payment Costs and Surcharging

… RBA Review of Merchant Card Payment Costs and Surcharging Date Tue, 09/09/2025 - 12:00 File RBA Review of Merchant Card Payment Costs and Surcharging.pdf pdf 223.19 KB Summary RBA Review of Merchant Card Payment Costs and Surcharging  … RBA Review of Merchant Card Payment Costs and Surcharging  …

Submission

Streaming Services Reporting and Investment Scheme Discussion Paper

Submission

Inquiry into the Fair Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022

… Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 Date Thu, 08/18/2022 - 12:00 File 20220819 FDVL Bill 2022 1351.pdf pdf 337.37 KB Summary Inquiry into the … Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 … Work Amendment (Paid Family and Domestic Violence Leave) Bill 2022 …

Submission

Merchant Card Payment Costs and Surcharging - Issues Paper October 2024

… Merchant Card Payment Costs and Surcharging - Issues Paper October 2024 … - 12:00 File 241217 SB - RBA Review of merchant card payment costs and surcharging.pdf pdf 245.35 KB Summary Reserve Bank of Australia Merchant Card Payment Costs and Surcharging - Issues Paper October 2024 …

Submission

Submission to The Productivity Commission's Interim Report on opportunities in the circular economy

… Submission to The Productivity Commission's Interim Report on opportunities in the circular economy Date Tue, … - 12:00 File 250513 SB - Productivity Commission's Interim Report on opportunities in the circular economy.pdf pdf … Submission to The Productivity Commission's Interim Report on opportunities in the circular economy …

Submission

… so you know what to expect, including guaranteed response times. If a provider isn’t open and honest about … (don’t expect anything that is not included) all costs, payment timings and overall contract costs  regular and …

… or as or as otherwise agreed with the small business.   6. Payment Stage 1 Preliminary Advice:   A co-payment of $100 is required from the small business.  It must … practitioner. Stage 2 Pre-ADR Advice – Generally no co-payment is required from the small business at the time of …

Don’t let complacency catch you out in coming 3G shut-off

By Bruce Billson.

Originally published in the West Australian.

Small, family and farming businesses should take urgent action to make sure they are not caught out by the 3G switch-off coming in October.

This change is about far more…

By Bruce Billson.

Originally published in the West Australian.

Small, family and farming businesses should take urgent action to make sure they are not caught out by the 3G switch-off coming in October.

This change is about far more…

Media Centre item
Op-ed
ASBFEO Live

Alternative Dispute Resolution

… Email: toby.boys@holdingredlich.com Bill Morgan Morgan Mac Lawyers morganmac.com.au Email: bill@morganmac.com.au Cheryl Bryan Email: …

Basic page

Getting the most out of your digital marketing service provider

… so you know what to expect, including guaranteed response times. If a provider isn’t open and honest about … (don’t expect anything that is not included) all costs, payment timings and overall contract costs  regular and … of the guide. Read and download the full commissioned report, Overcoming Challenges in Business-to-Business …

Basic page

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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