The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored Indigenous small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber…

… turn ads on or off and can remove or update advertising payment information. Have your account/s set up so that Meta … up an account, or already have one, create a separate payment method that is only used for your social media … can be refunded. This limit will help ensure that, if your payment card or bank account is compromised, only a certain …

… (don’t expect anything that is not included) all costs, payment timings and overall contract costs  regular and … (don’t expect anything that is not included) all costs, payment timings and overall contract costs  regular and …

… business owners’ total weekly earnings from all sources, 2020- 21 Source: Based on ABS TableBuilder , Census 2021, ABS … business owners’ total weekly earnings from all sources, 2020- 21 Source: Based on ABS TableBuilder , Census 2021, ABS …

Changes to Commonwealth procurement rules that take effect today will create more opportunities for small business to win government contracts, says the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

“There is no…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed ASIC’s announcement that they have cancelled or suspended Australian credit licences for failing to be a member of the Australian Financial Complaints Authority (…

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has welcomed the expansion of subsidised legal advice for eligible small and family businesses to support more effective engagement in dispute resolution processes.

The…

… aged over 50,” Mr Billson said. “The Intergenerational Report being released by the Treasurer this week highlights … aged over 50,” Mr Billson said. “The Intergenerational Report being released by the Treasurer this week highlights …

Originally published in The Daily Telegraph

By Bruce Billson

The new Optus leadership needs to demonstrate it truly understands the economic pain the recent outage has inflicted on some small and family businesses.

Our…

… expert reports if necessary. The mediator is obligated to report back to the ASBFEO to advise that the mediation has … expert reports if necessary. The mediator is obligated to report back to the ASBFEO to advise that the mediation has …

… costs? 21 July 2025 Originally published in The Canberra Times By Bruce Billson Competition laws will work better for … entrepreneurship. … Originally published in The Canberra Times By Bruce Billson Competition laws will work better for …

… address insurance issues faced by the sector.”   A final report is expected to be completed in August. … The … address insurance issues faced by the sector.”   A final report is expected to be completed in August. … Ombudsman …

… mitigated by enhanced preparedness and resilience. The 2020 Royal Commission into National Natural Disaster … Recommendation 10.1 of the Royal Commission’s final report was that ‘State and Territory Governments should … the Ombudsman to undertake an Inquiry and provide a Report to the Minister by 18 March 2022. The Inquiry looked …

… mitigated by enhanced preparedness and resilience. The 2020 Royal Commission into National Natural Disaster … Recommendation 10.1 of the Royal Commission’s final report was that ‘State and Territory Governments should … the Ombudsman to undertake an Inquiry and provide a Report to the Minister by 18 March 2022. The Inquiry looked …

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Daily Telegraph.

Small business is a big deal. But not as big as it used to be. Economic contribution has dropped from 40 per cent to 33 per cent since 2006 and share…

… in the face’ for small businesses at these challenging times. We must continue to seek to abate these challenges … The ASBFEO Small Business Pulse did not reflect a fall in 2020 as government support measures outweighed other economic … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …

… 31 March 2025 Originally published in The Canberra Times By Bruce Billson More and more women are creating new … for women. … Originally published in The Canberra Times By Bruce Billson More and more women are creating new …

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, urges all Australians to recognise the hard work and entrepreneurial spirit of the people driving our 2.5 million small businesses on World Micro, Small and Medium-sized…

… Natural Disaster Preparedness and Resilience Inquiry Report • Executive Summary • Recommendations • Terms of … mitigated by enhanced preparedness and resilience. The 2020 Royal Commission into National Natural Disaster … Recommendation 10.1 of the Royal Commission’s final report was that ‘State and Territory Governments should …

First published on Kochie’s Business Builders, 10 May 2023.

The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has called on Australia Post to defer its plans to stop delivering perishable goods, saying this would be a crushing blow to small business producers.

Mr Billson says…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson today welcomed the announcement by the Commonwealth Bank that it will automatically lower costs incurred by small businesses and family enterprises with a turnover of less than…

Mature age workers may help ease staff shortages this festive season

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging small and family businesses to welcome applications from all-ages…

… The Australian Government’s Mutual Recognition Amendment Bill 2021, will make it easier for skilled workers to take up … The Australian Government’s Mutual Recognition Amendment Bill 2021, will make it easier for skilled workers to take up …

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the significant reforms to the Franchising Code of Conduct announced by the Australian Government today will help level the playing field across the franchising sector.…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the landmark decision of the Full Federal Court to make ‘a sufficient departure from the norms of acceptable commercial behaviour’ a test of whether conduct is ‘…