… for ASBFEO’s input into the Treasury departments annual report.  ASBFEO Key Performance Indicators include: … This review was led by Ms Su McCluskey with the final report provided to the Minister.  Australian Small Business … review was led by Ms Carmel McGregor PSM and the final report was provided to the Minister in June 2021. Freedom of …

… 03 February 2025 Originally published in The Canberra Times By Bruce Billson Digital tools have transformed the … at lightning speed through e-invoicing, and electronic payment systems allow for that invoice to be paid (hopefully) … be suspended, false charge-backs leaving sellers without payment or their product, overseas competitors claiming …

… least cost routing. “The Treasurer’s urging of the RBA’s Payment Systems Board to consider mandating the dual-network … and family enterprises paying more than they need to for payment services. “For too long, small businesses have been … with larger retailers able to bypass full fees by using payment systems directly or by having the market power to …

… that are squeezing margins will welcome the modest energy bill relief of $325,” Mr Billson said. “Every saving helps … improve the uptake of eInvoicing, the effectiveness of the payment times reporting framework and implementation of franchise … improve the uptake of eInvoicing, the effectiveness of the payment times reporting framework and implementation of …

… us 09 June 2025 Originally published in The Canberra Times By Bruce Billson ASBFEO recently released our fourth … seeing increasing numbers of requests for assistance with payment disputes. This type of dispute, that often leaves a … the lights on. Small business owners have continued to report in this quarter how difficult it is to navigate the …

… to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case … to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case …

… productivity 29 September 2025 Published in the Canberra Times . Of the businesses in Australia, 97 per cent of them … in a value chain with a large entity that is required to report on their sustainability practices and climate-related … cashflow concerns, digital impacts, cyber threats, poor payment times and an ever-changing business landscape. The …

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.

The Minister for Small Business, Julie Collins,…

The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

Mr…

… for ASBFEO’s input into the Treasury departments annual report.  ASBFEO Key Performance Indicators include: … This review was led by Ms Su McCluskey with the final report provided to the Minister.  Australian Small Business … review was led by Ms Carmel McGregor PSM and the final report was provided to the Minister in June 2021. Freedom of …

… from a culturally and linguistically diverse background report less confidence in finding business information than …

Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…

… Bruce Billson. Originally published in the Canberra Times. I fear we are sleepwalking into a "big corporate" … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …

… although they remain below pre-pandemic levels.  “Payment disputes are often an early warning sign of cash flow … although they remain below pre-pandemic levels.  “Payment disputes are often an early warning sign of cash flow …

… Business Pulse did not reflect a COVID-related fall in 2020 as government support measures outweighed other economic … from a culturally and linguistically diverse background report less confidence in finding business information than …

… - inquiry into the Financial Accountability Regime bill and other related bills Date Fri, 10/07/2022 - 12:00 … inquiry into the Financial Accountability Regime bill and other related bills (1384).pdf pdf 302.03 KB Summary … - inquiry into the Financial Accountability Regime bill and other related bills …

… in the face’ for small businesses at these challenging times. We must continue to seek to abate these challenges … in the face’ for small businesses at these challenging times. We must continue to seek to abate these challenges …

… or as or as otherwise agreed with the small business.   6. Payment Stage 1 Preliminary Advice:   A co-payment of $100 is required from the small business.  It must … practitioner. Stage 2 Pre-ADR Advice – Generally no co-payment is required from the small business at the time of …

… from a culturally and linguistically diverse background report less confidence in finding business information than … from a culturally and linguistically diverse background report less confidence in finding business information than …

… fees’ are charged by schemes, acquirers, and issuers (payment service providers) to facilitate card-based payments … and Family Enterprise Ombudsman (ASBFEO) has prepared this report with insights from CMSPI Pty Ltd (CMSPI), a leading … competition in the debit card market by ensuring a payment is processed via the least-cost route. Merchants …

… 20 January 2025 Originally published in The Canberra Times By Bruce Billson The "dirty boots people" is what one … and family businesses and at these challenging economic times, more need to know how we can help. At a time when most … Originally published in The Canberra Times By Bruce Billson The "dirty boots people" is what one …

… Enterprise Ombudsman, Bruce Billson, released the final report on the insurance crisis facing Australia’s amusement, leisure, and recreation sector. The report, The Show Must Go On , finds a Discretionary Mutual … in a hardened global insurance market. Building on this report supporting the Australian Amusement, Leisure and …

… justice 29 April 2024 Originally published in The Canberra Times. By Bruce Billson. Every small business deserves the … Originally published in The Canberra Times. By Bruce Billson. Every small business deserves the …

… Bruce Billson. Originally published in the Canberra Times. The public rightly expects any personal information … handling personal information need to evolve with the times. That is why my office has been working with the … the business's ability to operate. The latest chilling report from the Australian Cyber Security Centre is that a …

… Bruce Billson. Originally published in the Canberra Times. Small business is the beating heart of our communities … increased, although they remain below pre-pandemic levels. Payment disputes are often an early warning sign of cash flow … increased, although they remain below pre-pandemic levels. Payment disputes are often an early warning sign of cash flow …

Bruce Billson 

Published in The Daily Telegraph and the Courier-Mail

15 October 2024

When a small business has a problem with a Big Tech digital platform - such as having your account shut down after being hacked…

… margins will welcome the continuation of modest energy bill relief,” Mr Billson said.  “Cost-of living increases are … margins will welcome the continuation of modest energy bill relief,” Mr Billson said.  “Cost-of living increases are …

… 15 April 2024 Originally published in The Canberra Times. By Bruce Billson. It is often said small business is … Originally published in The Canberra Times. By Bruce Billson. It is often said small business is …