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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
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      • One thing ASBFEO can do for me
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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
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  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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  • Media Centre (272)
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Media Source

  • ASBFEO Live (286)

Success story type

… an online survey attracted more than 2,000 responses. The Report made 16 recommendations  and found that while natural … after suffering the effects of a natural disaster. The Report also found that all governments and the business … is after the event and only 3% is on preparedness. The Report found a strong sense of community connectedness, …

… an online survey attracted more than 2,000 responses. The Report made 16 recommendations  and found that while natural … after suffering the effects of a natural disaster. The Report also found that all governments and the business … is after the event and only 3% is on preparedness. The Report found a strong sense of community connectedness, …

Financial wellbeing

… and be aware of interest rates and penalties for non-payment. If you are unsure of anything, ask for more … also provide  support  during crisis events and difficult times. If you experience financial hardship and are … should get in contact with the ATO. You can also set up a payment plan if your debt is under $100,000. Phone: 12 28 66 …

Basic page

… also provide  support  during crisis events and difficult times. If you experience financial hardship and are … should get in contact with the ATO. You can also set up a payment plan if your debt is under $100,000. Phone: 12 28 66 … individuals can access a one-off non-taxable crisis payment . Small Business Debt Helpline The Small Business …

Disaster preparation and recovery

Basic page

Self-employment

Basic page

Small Business Hub

… 7:30am – 7:00pm.  (The building locks outside of these times and if you leave you will not be able to come back … to ASBFEO immediately. Guests must be escorted at all times. Hub users should be respectful of other businesses …

Basic page

Mutual Recognition Scheme slashes red tape for tradies and professionals

In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…

In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…

Media Centre item
News
ASBFEO Live

… Final report Read or download the final report,  Review of the 1 July changes to the Commonwealth … Procurement Rules. … Read or download the final report,  Review of the 1 July changes to the Commonwealth …

… value added by business size Value added by business size 2020-21 2021-22 2022-23   $m % $m % $m % Small business (0-19 …

… Email: toby.boys@holdingredlich.com Bill Morgan Morgan Mac Lawyers morganmac.com.au Email: bill@morganmac.com.au Cheryl Bryan Email: …

… Final report Read or download the final report,  Review of the 1 July changes to the Commonwealth … ASBFEO response Small business Ombudsman's procurement report released OP-ED: Too many small businesses are hurt by …

… account was inadvertently activated, and he received a bill for over $1,000 for the month. He deactivated the account, but again received another bill for nearly $2,000. The small business owner contacted the advertising company a number of times to attempt to resolve the issue but was unsuccessful. …

… and other interests, not taking work home , setting times to turn off the technology, and plan to take time off . …

BRUCE'S 2023-24 BUDGET BRIEF

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the 2023-24 Budget helps small businesses with contemporary challenges.

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the 2023-24 Budget helps small businesses with contemporary challenges.

Newsletters

BRUCE'S 2022-23 OCTOBER BUDGET BRIEF

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget...

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget...

Newsletters

… can appoint the assessor. The assessor can investigate and report on a dispute: a. where a trader has rejected … of investigating the matter and/or preparing the assessors report, this may attract a civil penalty of 300 penalty units. The Assessor will prepare a report and provide it to the parties to the agreement, and …

… 7:30am – 7:00pm.  (The building locks outside of these times and if you leave you will not be able to come back … to ASBFEO immediately. Guests must be escorted at all times. Hub users should be respectful of other businesses …

Privacy

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Our network

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Franchising

… reports if necessary. The ADR practitioner is obligated to report back to our office to confirm whether the ADR process …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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