Skip to main content
Home

Spotlight Menu

  • About us
  • Latest news
  • Subscribe
x

Subscribe to Our Newsletter




 

 

 
  • About us
    • Contact Us
  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • Franchising
      • Franchising done well
        • Different types of franchises
        • Characteristics that are important in a franchise relationship
        • Specific purpose funds
      • Resources for starting a franchise
        • Before you sign – do your research on the franchise
        • Assess the franchise opportunities and seek professional advice
        • Read the franchise agreement
      • Franchising Code of Conduct and Alternative Dispute Resolution
        • Franchising Mediation Feedback Form
      • Managing change
        • Best practice for franchisors
          • The psychology of change
          • Change management tips for franchisors
      • Exiting a franchise
        • Franchisee-initiated exit - Compliance
        • Franchisee-initiated exit - Best practice guidance for franchisees
        • Franchisee-initiated exit - Best practice guidance for franchisors
        • Tax implications - transferring or terminating a franchise
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Our network
    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Resources for starting a small business
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Climate-related financial disclosures
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Default credit listings
    • Disputes with an overseas business
    • Small Business Hub
    • Working as a delivery driver
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • Contact Us
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • New South Wales
      • Queensland
      • South Australia
      • Victoria
      • Western Australia
      • Tasmania
      • Northern Territory
      • Australian Capital Territory
      • Other Territories
    • Location of Australia’s small businesses - regional and metro areas

The November 2025 Small Business Pulse is now available

  • Print page
  • Email page
  1. Home

Content type

  • Media Centre item (64)
  • Basic page (21)
  • Submission (4)
  • Report (2)
  • Newsletters (1)

Media Section

  • Media Centre (63)

Media Source

  • ASBFEO Live (64)

GHG EMISSIONS REPORTING MAY IMPACT SMEs SOONER THAN EXPECTED

JOINT MEDIA RELEASE: Australian Small Business and Family Enterprise Ombudsman and Chartered Accountants Australia & New Zealand

Small to medium enterprises (SMEs) are urged to educate themselves on greenhouse gas (GHG)…

JOINT MEDIA RELEASE: Australian Small Business and Family Enterprise Ombudsman and Chartered Accountants Australia & New Zealand

Small to medium enterprises (SMEs) are urged to educate themselves on greenhouse gas (GHG)…

Media Centre item
Media Releases
ASBFEO Live

Climate-related financial disclosures: What they mean for SMEs in Australia

Basic page

Mutual Recognition Scheme slashes red tape for tradies and professionals

In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…

… Mutual Recognition Scheme slashes red tape for tradies and professionals 17 … first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the need for tradespersons and professionals … first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the need for tradespersons and …

Media Centre item
News
ASBFEO Live

MSME Day

Basic page

Help small businesses thrive this MSME Day

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, urges all Australians to recognise the hard work and entrepreneurial spirit of the people driving our 2.5 million small businesses on World Micro, Small and Medium-sized…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, urges all Australians to recognise the hard work and entrepreneurial spirit of the people driving our 2.5 million small businesses on World Micro, Small and Medium-sized…

Media Centre item
Media Releases
ASBFEO Live

Perils of fringe financiers for small businesses

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rod Henshaw.

2CC Canberra…

… in, have a look at the matter and for members of the AFCA scheme, can issue a determination on what a reasonable … business lenders but there's many that sit outside that scheme. And you don't have that safeguard, that opportunity … credible small business lenders are part of the AFCA scheme, but there's a few that aren't. And we're seeing – …

Media Centre item
Transcript
ASBFEO Live

MSME stakeholder pack

Basic page

SOME IMPORTANT END OF FINANCIAL YEAR CHANGES FOR SMALL BUSINESS

New instant asset write-off thresholds, updated tax rules, increased superannuation payments and a rise in the minimum wage are among changes coming into effect on 1 July, says Bruce Billson, the Australian Small Business and Family Enterprise…

… and installing batteries and heat pumps. Under the scheme, which is pending passage through Parliament, up to … ready for use between 1 July 2023 and 30 June 2024. Super Guarantee The super guarantee (SG) rate will increase from 10.5% to 11% for all … ready for use between 1 July 2023 and 30 June 2024. Super Guarantee The super guarantee (SG) rate will increase from …

Media Centre item
Media Releases
ASBFEO Live

SOME IMPORTANT END OF FINANCIAL YEAR INFORMATION FOR SMALL BUSINESS

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July, says Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman…

… the Australian Taxation Office for more information. Super Guarantee The Super Guarantee (SG) rate will increase from 11% to 11.5% for all … will lift from 20% to 25%. It also says it will raise the SME exemption threshold to $500,000 to make it easier for … will lift from 20% to 25%. It also says it will raise the SME exemption threshold to $500,000 to make it easier for …

Media Centre item
Media Releases
ASBFEO Live

Improving schemes of arrangement to better support businesses

Submission

Payment surcharges and least-cost routing to reduce fees

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

 

Subject: payment surcharges and least…

… Interchange fees. You've got merchant service fees. Issuer scheme fees. Acquirer scheme fees. I mean all these are bundled together … and I … making a difference between debit cards, credit cards, and scheme cards, like where you get extra rewards or benefits or …

Media Centre item
Transcript
ASBFEO Live

Small business needs certainty

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, is urging Federal Parliament to give certainty to small business about two crucial tax breaks announced in last year’s budget.

“Time is running out with just six weeks…

… certainty.” “I encourage the Parliament to act swiftly to guarantee these small business tax incentives.” The two … 2024.  (The Treasurer announced in this week’s budget the scheme would be extended to 30 June 2025.) Without … cooktops, and installing batteries and heat pumps. “The scheme requires eligible assets or upgrades to be first used …

Media Centre item
Media Releases
ASBFEO Live

Potential impacts of the Commonwealth Paid Parental Leave Scheme on small businesses and their employees

… Potential impacts of the Commonwealth Paid Parental Leave Scheme on small businesses and their employees Date Mon, … Potential impacts of the Commonwealth Paid Parental Leave Scheme on small businesses and their employees.pdf pdf 211.67 … Potential impacts of the Commonwealth Paid Parental Leave Scheme on small businesses and their employees. …

Submission

Streaming Services Reporting and Investment Scheme Discussion Paper

… Streaming Services Reporting and Investment Scheme Discussion Paper Date Thu, 04/14/2022 - 12:00 File 20220414 Streaming Services Reporting and Investment Scheme 1247.pdf pdf 80.22 KB Summary Streaming Services Reporting and Investment Scheme Discussion Paper  …

Submission

Payment Times Reporting Scheme

… Payment Times Reporting Scheme Cash flow is vital to the survival of small and family … to improve their practices. The Payment Times Reporting Scheme (the scheme) requires large businesses and some government … Payment Times Reporting Scheme …

Basic page

Small businesses need the right kind of incentives to succeed

Originally published in the Canberra Times.

By Bruce Billson.

I was shocked, but sadly not surprised, to read recently that one in five small businesses have zero cash reserves.

About 18 per cent have less than a month's worth of cash…

… the foundations for success. In Singapore, a tax discount scheme is available in the early years of a new enterprise in … incentive in the form of a tax discount or offset scheme to support businesses retaining more of the … to energise enterprise. Singapore's start-up tax exemption scheme is specifically designed to recognise that new …

Media Centre item
Op-ed
ASBFEO Live

Financial Services Compensation Scheme of Last Resort

… Financial Services Compensation Scheme of Last Resort Date Fri, 10/07/2022 - 12:00 File … pdf 283.2 KB Summary Financial Services Compensation Scheme of Last Resort … Financial Services Compensation Scheme of Last Resort … Financial Services Compensation Scheme of Last Resort …

Submission

… to improve their practices. The Payment Times Reporting Scheme (the scheme) requires large businesses and some government …   through the  Payment Times Reporting Portal . The scheme is administered by the  Payment Times Reporting … to improve their practices. The Payment Times Reporting Scheme (the scheme) requires large businesses and some …

MSME videos

Basic page

… Enterprise Owners ASBFEO’s Tax Concierge Service and CDDA scheme We provide a Tax Concierge Service to help small … for Detriment caused by Defective Administration (CDDA) scheme.  Phone: 1300 650 460 Australian Banking Association … ASBFEO’s Tax Concierge Service and CDDA scheme We provide a Tax Concierge Service to help small …

Government should show small businesses respect

Originally published in the Canberra Times.

Australia's small businesses have been treated in a very shabby way by squabbling in our Federal Parliament.And our Parliament is a repeat offender.

Repeatedly we hear it said that small business…

… and heat pumps. The government boasted the $314 million scheme had been "specially timed" to help small businesses … for their future growth. Now the clock is running out. The scheme requires a small business to have the assets or … no less than six months from Royal Assent until the time a scheme ends. Such incentives help energise enterprise. That's …

Media Centre item
Op-ed
ASBFEO Live

MSME small business facts

Basic page

The perils of fringe financiers for small businesses

Originally published in The Canberra Times.

By Bruce Billson.

While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…

… to small business are part of the AFCA dispute resolution scheme. For AFCA to be able to help, the financial firm needs … to be an AFCA member and agree to the jurisdiction of its scheme. AFCA recently reported that complaints from small … to small business are part of the AFCA dispute resolution scheme. For AFCA to be able to help, the financial firm needs …

Media Centre item
Op-ed
ASBFEO Live

Pagination

  • 1
  • 2
  • 3
  • 4
  • 5
  • Next › Next page
  • Last » Last page

Connect with us

facebook

 

 

 

 

 

 

 

twitter

 

 

 

 

 

instagram

 

 

 

 

 

linkedin

 

 

 

 

 

 

 

youtube

 

 

 

 

 

 

 

newsletter

 

 

atsi

Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

Primary Footer Menu 1

  • Social Media
  • Resources and tools
  • Data portal
  • Dispute support
  • One thing ASBFEO can do for me
  • Contact us

Highlight

  • About
  • Copyright

Footer menu

  • Language Assistance
  • Accessibility
  • Disclaimer
  • Privacy
  • Sitemap