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    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
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    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
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    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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  • Media Centre item (268)
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  • Media Centre (257)
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  • ASBFEO Live (268)

Success story type

November Newsletter - Headwinds but ever hopeful

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

Newsletters

… Problems arise every day between businesses, their customers, suppliers, and … steps to help resolve disputes: … Problems arise every day between businesses, their customers, suppliers, and …

… There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. … There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. …

July newsletter - Important EOFY changes for small business

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Newsletters

… requirements and has been inspecting fresh produce for 30 years. Damien joined Rudge in 2008 bringing with him a … requirements and has been inspecting fresh produce for 30 years. Damien joined Rudge in 2008 bringing with him a …

February newsletter - Helping small business resolve disputes

Despite a seemingly never-ending series of challenges over recent years, Australia’s small and family businesses continue to make a massive contribution to our nation and our communities. These are great people in plain sight, and we see them…

… people in plain sight, and we see them everywhere, every day. Date Tue, 02/06/2024 - 12:00 Mailchimp URL … people in plain sight, and we see them everywhere, every day. … February newsletter - Helping small business resolve …

Newsletters

Ombudsman shares RBA concern over small business access to finance

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has backed the RBA’s plea to banks to treat small businesses differently to consumers when considering loan applications.

Mr Billson welcomed further scrutiny of small…

… requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns … restrictions on access to finance for small business would be positive. “The RBA has noted it expects business failures … requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns …

Media Centre item
Media Releases
ASBFEO Live

… were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small … were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small …

… family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to … family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to …

Ombudsman to monitor impact of Woolworths food distribution move

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…

Media Centre item
Media Releases
ASBFEO Live

… implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about … implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about …

…   Do you have an idea for MSME Day 2023? …   Do you have an idea for MSME Day 2023? …

… in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: … in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: …

… to cancel both his listing and outstanding invoice and be added to their ‘do not contact’ list. The online directory … to cancel both his listing and outstanding invoice and be added to their ‘do not contact’ list. The online directory …

… There were 190,679 small businesses in Greater Perth on 30 June 2023, representing 80% of Western Australia’s small … small businesses in the rest of Western Australia on 30 June 2023. These accounted for 20% of Western Australia’s …

Consumer Data Right (CDR) rules amendments (version 3) – Exposure Draft

… rules amendments (version 3) – Exposure Draft Date Fri, 07/30/2021 - 12:00 File Consumer Data Right (CDR) rules …

Submission

… structures and information sources to indicate the real-time success of your business, so you can adjust and make … thought. Find a trusted adviser, like an accountant, to be a valuable sounding board, coach, and ally to you. It’s … structures and information sources to indicate the real-time success of your business, so you can adjust and make …

… MSME Day is an initiative of the United Nations General Assembly … to sustainable development and the global economy. … MSME Day is an initiative of the United Nations General Assembly …

… with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the … with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the …

Ombudsman welcomes new Minister for Small and Family Business

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP as announced by Prime Minister Scott Morrison today.

…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP as announced by Prime Minister Scott Morrison today.

…

Media Centre item
Media Releases
ASBFEO Live

… Table 2: Businesses in Queensland by size, 30 June 2023 … Table 2: Businesses in Queensland by size, 30 June 2023 …

… Census 2021 68% of self-employed females are working part-time, compared to 47% of female employees in the overall workforce who work part-time. Chart 6: Female self-employed vs employee working …

… prescribed program requirements at a given point in time. … Scope of these statistics To ensure ASBFEO statistics … prescribed program requirements at a given point in time. …

… Business Conference 1 - 3 May Cairns, QLD Tocal Field Day  3 - 5 May Tocal, NSW Franchising and Business … Business Conference 1 - 3 May Cairns, QLD Tocal Field Day  3 - 5 May Tocal, NSW Franchising and Business …

… of natural disasters on small and family businesses can be devastating and can include damaged and destroyed assets … the cost of natural disasters and lengthy recovery time for small businesses and regional networks could be … the cost of natural disasters and lengthy recovery time for small businesses and regional networks could be …

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We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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