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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

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  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
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    • How Digital Marketing Providers can impress small business clients
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    • The Digital Millennium Copyright Act (US)
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  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

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  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
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    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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Content type

  • Media Centre item (268)
  • Basic page (61)
  • Submission (56)
  • Newsletters (13)
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Media Section

  • Media Centre (257)
  • Disputes & Assistance (2)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (268)

Success story type

… to the other party Now you understand your dispute it is time to talk to the other party. If the issue is minor, you … call them, but if more complex, a face-to-face meeting can be more successful. Prepare Prepare for your discussion by … needs escalating. … Now you understand your dispute it is time to talk to the other party. If the issue is minor, you …

… Inspector-General of Taxation and Taxation Ombudsman may be able to help you. … Australian Chamber of Commerce and … Inspector-General of Taxation and Taxation Ombudsman may be able to help you. … Other resources …

… Table 2: Businesses in South Australia by size, 30 June 2023 … Table 2: Businesses in South Australia by size, 30 June 2023 …

… Table 2: Businesses in NSW by size, 30 June 2023 … Table 2: Businesses in NSW by size, 30 June 2023 …

Small Business Matters

… or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are … people in plain sight, and we see them everywhere, every day. Check out some of the key statistics from our Small …

Basic page

Small Biz Ombudsman welcomes new Minister

Prime Minister Anthony Albanese has announced the returning Government’s new Ministry with the Hon Dr Anne Aly appointed to Cabinet as the Minister for Small Business.

The Australian Small Business and Family Enterprise Ombudsman has welcomed Dr…

… to further support small and family business at a time when many are reporting really challenging trading … to further support small and family business at a time when many are reporting really challenging trading …

Media Centre item
Media Releases
ASBFEO Live

… of small businesses in capital cities and regional areas, 30 June 2023. … Source : Based on Australian Bureau of … of small businesses in capital cities and regional areas, 30 June 2023. …

… can realistically achieve. Consider impacts on cash flow, time and resources, productivity, future business, and … can realistically achieve. Consider impacts on cash flow, time and resources, productivity, future business, and …

Ombudsman launches small business natural disaster preparedness inquiry

MEDIA STATEMENT

 

Ombudsman launches small business natural disaster preparedness inquiry

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has launched an…

… “The impacts of natural disasters on small businesses can be devastating,” Mr Billson says. “It can mean damaged and … good preparedness. “The cost of natural disasters and the time it takes for small businesses to get back on their feet … good preparedness. “The cost of natural disasters and the time it takes for small businesses to get back on their feet …

Media Centre item
Media Releases
ASBFEO Live

… Table 2: Businesses in Tasmania by size, 30 June 2023 … Table 2: Businesses in Tasmania by size, 30 June 2023 …

OMBUDSMAN WELCOMES FRANCHISING REVIEW AND APPOINTMENT OF REVIEWER

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of a review of the effectiveness of the regulatory framework that underpins the positive commercial…

… in the Australian franchise economy. The review, to be chaired by former ACCC Deputy Commissioner, Dr … help to ensure the framework is fit-for-purpose at this time of change and dynamism in the small business economy. … help to ensure the framework is fit-for-purpose at this time of change and dynamism in the small business economy. …

Media Centre item
Media Releases
ASBFEO Live

… to see if you can postpone outstanding orders (if need be), or if they will accept delayed payments terms and/or how … to see if you can postpone outstanding orders (if need be), or if they will accept delayed payments terms and/or how …

… to cancel both his listing and outstanding invoice, and be added to their ‘do not contact’ list. The online directory … to cancel both his listing and outstanding invoice, and be added to their ‘do not contact’ list. The online directory …

… online advertising packages and warn small businesses to be extremely cautious of any approaches that they might … exercise extreme caution when an offer seems too good to be true – it often will be. … The Australian Small Business and Family Enterprise …

… under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters … under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters …

… were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small … were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small …

Licensing for authorised deposit-taking institutions

… for authorised deposit-taking institutions Date Fri, 04/30/2021 - 12:00 File Licensing for authorised deposit-taking …

Submission

… Table 2: Employment numbers ('000s) by industry, 30 June 2023 … Table 2: Employment numbers ('000s) by industry, 30 June 2023 …

Mature age workers may help ease staff shortages this festive season

Mature age workers may help ease staff shortages this festive season

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging small and family businesses to welcome applications from all-ages…

… biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 … why I am encouraging small and family businesses to be age-inclusive when they advertise for people and really … biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 …

Media Centre item
Media Releases
ASBFEO Live

… Table 2: Businesses in Victoria by size, 30 June 2023 … Table 2: Businesses in Victoria by size, 30 June 2023 …

… small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, … small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, …

… country of birth) in December 2023. This accounted for 30% of total apprentices and trainees in-training from … country of birth) in December 2023. This accounted for 30% of total apprentices and trainees in-training from …

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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