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    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

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    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

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    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

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    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

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    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

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      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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Content type

  • Media Centre item (268)
  • Basic page (61)
  • Submission (56)
  • Newsletters (13)
  • Report (3)

Media Section

  • Media Centre (257)
  • Disputes & Assistance (2)
  • Policy & Advocacy (2)
  • Resources & Tools Centre (1)

Media Source

  • ASBFEO Live (268)

Success story type

… online advertising packages and warn small businesses to be extremely cautious of any approaches that they might … exercise extreme caution when an offer seems too good to be true – it often will be. … The Australian Small Business and Family Enterprise …

… under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters … under the order. Minimum standards orders may include:  payment terms deductions record-keeping (for matters …

Licensing for authorised deposit-taking institutions

… for authorised deposit-taking institutions Date Fri, 04/30/2021 - 12:00 File Licensing for authorised deposit-taking …

Submission

… were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small … were 23,657 small businesses in the rest of Tasmania on 30 June 2023. These accounted for 56% of Tasmania’s small …

… Table 2: Employment numbers ('000s) by industry, 30 June 2023 … Table 2: Employment numbers ('000s) by industry, 30 June 2023 …

Mature age workers may help ease staff shortages this festive season

Mature age workers may help ease staff shortages this festive season

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging small and family businesses to welcome applications from all-ages…

… biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 … why I am encouraging small and family businesses to be age-inclusive when they advertise for people and really … biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 …

Media Centre item
Media Releases
ASBFEO Live

… Table 2: Businesses in Victoria by size, 30 June 2023 … Table 2: Businesses in Victoria by size, 30 June 2023 …

… country of birth) in December 2023. This accounted for 30% of total apprentices and trainees in-training from … country of birth) in December 2023. This accounted for 30% of total apprentices and trainees in-training from …

November Newsletter - Headwinds but ever hopeful

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

The Reserve Bank yesterday increased official interest rates for the seventh consecutive month. Rates have now risen by a total of 2.75 percentage points and stand at 2.85%.

Newsletters

… Problems arise every day between businesses, their customers, suppliers, and … steps to help resolve disputes: … Problems arise every day between businesses, their customers, suppliers, and …

… small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, … small businesses were in the rest of Tasmanian areas on 30 June 2023. This aligns with the population distribution, …

… There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. … There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. …

July newsletter - Important EOFY changes for small business

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July.

Newsletters

… requirements and has been inspecting fresh produce for 30 years. Damien joined Rudge in 2008 bringing with him a … requirements and has been inspecting fresh produce for 30 years. Damien joined Rudge in 2008 bringing with him a …

February newsletter - Helping small business resolve disputes

Despite a seemingly never-ending series of challenges over recent years, Australia’s small and family businesses continue to make a massive contribution to our nation and our communities. These are great people in plain sight, and we see them…

… people in plain sight, and we see them everywhere, every day. Date Tue, 02/06/2024 - 12:00 Mailchimp URL … people in plain sight, and we see them everywhere, every day. … February newsletter - Helping small business resolve …

Newsletters

Ombudsman shares RBA concern over small business access to finance

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has backed the RBA’s plea to banks to treat small businesses differently to consumers when considering loan applications.

Mr Billson welcomed further scrutiny of small…

… requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns … restrictions on access to finance for small business would be positive. “The RBA has noted it expects business failures … requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns …

Media Centre item
Media Releases
ASBFEO Live

… were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small … were 148,019 small businesses in the rest of Victoria on 30 June 2023, accounting for 21% of all Victorian small …

… family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to … family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to …

Ombudsman to monitor impact of Woolworths food distribution move

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…

Media Centre item
Media Releases
ASBFEO Live

… implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about … implementation of these changes is being staggered over time.  Visit the Fair Work Commission to find out more about …

…   Do you have an idea for MSME Day 2023? …   Do you have an idea for MSME Day 2023? …

… in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: … in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: …

… to cancel both his listing and outstanding invoice and be added to their ‘do not contact’ list. The online directory … to cancel both his listing and outstanding invoice and be added to their ‘do not contact’ list. The online directory …

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We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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