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InfoLine: 1300 650 460

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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas

Small Business Pulse - February 2025

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  • Newsletters (13)
  • Report (3)

Media Section

Media Source

Success story type

Our network

… of independent contractors and all self-employed people to be treated fairly, justly, and equitably in Australia. … nature of small firms, how they operate and how they might be supported by government, industry, and academia. Supply … a streamlined and improved user experience, reducing the time to register as a new business, or apply for additional …

Basic page

Using social media securely

… Using social media securely Using social media can be a valuable way to grow and increase awareness of your … turn ads on or off and can remove or update advertising payment information. Have your account/s set up so that Meta … your issue immediately with Meta and remember it may take time to resolve it. Keep a copy of the details and number of …

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Self-employment

… an exciting and sustainable option for people who want to be their own boss and have their own business. We understand … support available to you; that you can access in your own time and at your own pace. You can choose the resources that … structures and information sources to indicate the real-time success of your business, so you can adjust and make …

Basic page

Alternative Dispute Resolution

… owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution … owner, navigating disputes with other businesses can be overwhelming and stressful. Alternative dispute resolution …

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MSME stakeholder pack

… such as newsletters, website and intranet. Downloads MSME Day 2022_Stakeholder Engagement Pack.pdf | pdf 8.1 MB MSME Day Video Requirements | docx 27.89 KB MSME Day Graphics.zip | zip 26.76 MB … MSME stakeholder pack …

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How we help

… on 1300 650 460. Please note: The ASBFEO may not always be the most appropriate agency to resolve your dispute. We …

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Disaster preparation and recovery

… family businesses, and their communities. The cost and the time it takes for small and family businesses to get back to … and of course, yourself. Other business owners can be a valuable source of advice and awareness based on their … your business to a less disaster-prone location. Build in time and tactics to make sure you are ok and you’re caring …

Basic page

Other Territories

… Island. Table 1: Small businesses in Other Territories, 30 June 2023 Download data * Includes businesses where … There were 1,886 small businesses in Other Territories on 30 June 2023. Of these, 90% were non-employing businesses. … Other Territories decreased by 150 (7%) over the year to 30 June 2023, after a 16% increase in the previous year. … …

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Australian Capital Territory

… businesses in the Australian Capital Territory (ACT) on 30 June 2023, representing 1% of all Australian small … 15 January 2024 Table 1: Businesses in ACT by size, 30 June 2023 Download data * Includes businesses where … in the ACT increased by 1,086 (3%) over the year to 30 June 2023. The areas with the largest increase were: …

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The Tax Concierge Service

… with an experienced small business tax lawyer. A $100 co-payment is required, with the remaining balance paid by the …

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How Digital Marketing Providers can impress small business clients

… goals to display your practical approach and interest. Be clear on your specific services, how much they cost, and …

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Contribution to Australian Employment

… of their contribution to the Australian economy. This can be measured by comparing the number of employees working in … years. Table 2: Employment numbers ('000s) by industry, 30 June 2023 Download data Source: ABS Australian Industry , …

Basic page

Small Business Matters

… or your favourite winemaker or café owner who work every day to delight customers and energise enterprise. These are … people in plain sight, and we see them everywhere, every day. Check out some of the key statistics from our Small …

Basic page

Updates from ASIC, Business Tasmania, Queensland Government and more

… law and leave unsuspecting investors out of pocket will be a top target for the corporate regulator, which is …

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Horticulture Code

… A Horticulture Produce Assessor (the assessor) may be appointed by the parties at any stage of the dispute process. The assessor may be appointed in two ways: if the parties to a Horticulture … a list of horticulture produce assessors which can be found  here . If you are interested in being on our list …

Basic page

Small business borrowers urged to beware before taking out a loan (Prudent)

… – in fact many are not – and small businesses need to be aware of the risks. “Access to funding continues to be a major issue for small businesses. It’s crucial they make …

Basic page

MSME videos

…   The referenced media source is missing and needs to be re-embedded. Maree Adshead - Small Business Commissioner … The referenced media source is missing and needs to be re-embedded. Trent Twomey - National President Pharmacy … The referenced media source is missing and needs to be re-embedded. David Eaton - Small Business Commissioner …

Basic page

The Digital Millennium Copyright Act (US)

… your content has already been disabled and you won’t be able to repost for 14 days. This means your online shop will be out of action until you resolve the issue.  The takedown … and address of the person or business who considers you to be in breach of copyright. This person or business may be …

Basic page

Produce Assessors

… requirements and has been inspecting fresh produce for 30 years. Damien joined Rudge in 2008 bringing with him a …

Basic page

Speaking engagements and events policy

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Contracts with Viewble Media and The Shoppers Network

… still active in this space and warns small businesses to be extremely cautious of any 'no cost' or 'cost … are signing up to. If a sales pitch sounds too good to be true, small business owners should examine the companies, …

Basic page

Policy & Advocacy

… Statistics and Austrade. The purpose of the report is to be a resource for government, public policy makers and …

Basic page

Contribution to Australian Gross Domestic Product

… value that small business adds to Australia’s economy can be calculated by its contribution to Australian Gross … value that small business adds to Australia’s economy can be calculated by its contribution to Australian Gross …

Basic page

Disclaimer

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Small Business Natural Disaster Preparedness and Resilience Inquiry (2022)

… of natural disasters on small and family businesses can be devastating and can include damaged and destroyed assets … outside of directly affected disaster areas can also be adversely impacted through the effects of smoke taint, … the cost of natural disasters and lengthy recovery time for small businesses and regional networks could be …

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MSME small business facts

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Media request

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Oil Code

Basic page

Speaking engagements and event request

… Event name Location Event link Proposed date and time Details of the event, including expectations of the … speaking engagement Details of other individuals who may be presenting/notable attendees Cost to attendees Expected … Agreement to meet all reasonable expenses that may be incurred while attending the presentation (if required) …

Basic page

Contracts with REBL Corp, Digital REBL or Media REBL

… online advertising packages and warn small businesses to be extremely cautious of any approaches that they might … exercise extreme caution when an offer seems too good to be true – it often will be. … Contracts with REBL Corp, Digital REBL or Media REBL …

Basic page

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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