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  • Disputes & Assistance

    Disputes & Assistance

    The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies. 

    We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.  

    • How We Help
    • Dispute support
    • Five steps to resolve your dispute
    • The Tax Concierge Service
    • Alternative Dispute Resolution
    • Access to low cost advice for disputes
    • Dispute case studies
    • Franchising
      • Franchising Mediation Feedback Form
    • Industry Codes
      • Dairy Code
      • Oil Code
      • Horticulture Code
        • Produce Assessors
      • Food and Grocery Code
  • Policy & Advocacy

    Policy & Advocacy

    The ASBFEO understand the challenges facing small businesses and family enterprises. 

    We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.

    • 14 steps to boost Australia’s small and family businesses
    • Policy insights
    • Submissions
    • Share your thoughts
      • One thing ASBFEO can do for me
      • Consultation feedback
  • Resources & Tools Centre

    Resources & Tools Centre

    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

    We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.  

    • Cyber security
    • Financial Wellbeing
    • Mental health
    • Handling debts
    • Using social media securely
    • Getting the most out of your digital marketing service provider
    • How Digital Marketing Providers can impress small business clients
    • Intellectual property
    • Disaster preparation and recovery
    • Self-employment
    • Changes to Australian workplace laws
    • The Digital Millennium Copyright Act (US)
    • Payment Times Reporting Scheme
    • Small Business Hub
    • Our network
    • ‘Small Business, Big Dreams’ Fact Sheet
  • Media Centre

    Media Centre

    Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work. 

    We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.   

    • Media releases
    • Transcripts
    • Op-eds
    • Newsletters
    • Quarterly reports
    • Events
    • Social media
    • MSME Day
  • Small Business Data Portal

    Small Business Data Portal

    Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.

    • ASBFEO Small Business Pulse
    • Small Business Matters
    • Contribution to Australian Gross Domestic Product
    • Contribution to Australian Employment
    • Number of small businesses in Australia
    • Apprentices and Trainees Employed by Small Business
    • Location of Australia’s small businesses by state and territory
      • Australian Capital Territory
    • Location of Australia’s small businesses - regional and metro areas
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  • Newsletters (33)
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Media Section

Media Source

Success story type

How Digital Marketing Providers can impress small business clients

Basic page

Comments on Fair Work Legislation Amendment (Closing Loopholes) Bill 2023

Submission

Freight and Supply Chain Strategy

Submission

Franchising

Basic page

ASIC consultation on ABA’s proposed changes to the banking code

Submission

Franchising Mediation Feedback Form

Basic page

Inquiry on the price setting practices and market power of major supermarkets

Submission

Using social media securely

Basic page

How we help

Basic page

Promoting competition and lowering small business payment costs through default debit card settings and tokenisation

Submission

Reforming the Payment Systems (Regulation) Act 1998 to promote competition in the debit card market and lower small business payment costs

Submission

Designing and promoting the Industry Growth Program to engage small and family businesses

Submission

Targeted and timely reform opportunities to improve Australia’s personal insolvency system

Submission

Submission to application for authorisation

Submission

Ensuring that cyber security law reforms address the needs of small businesses

Submission

Inquiry into Australia’s Tourism and International Education Sectors

Submission

Payment Times Reporting Act 2020 primary legislation amendments

Submission

Submission to the 2024 consultation on the Simplified Trade System reforms

Submission

Shutdown of the 3G mobile network

Submission

Treasury Competition Review Merger reform

Submission

Scams – Mandatory Industry Codes

Submission

ACCC Supermarkets Inquiry 2024–25

Submission

Productivity Commission National Competition Policy analysis

Submission

Inquiry into the challenges and opportunities within the Australian live music industry

Submission

Senate Select Committee on Adopting Artificial Intelligence

Submission

New South Wales

Basic page

Queensland

Basic page

Protecting Australian small businesses and consumers from social media harms

Submission

Independent Review of the Food and Grocery Code of Conduct 2023–24

Submission

SMS Sender ID Registry Consultation

Submission

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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