The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s federal Budget offers targeted measures to help small and family business deal with current pain points and headwinds.
“Small and family businesses facing…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s federal Budget offers targeted measures to help small and family business deal with current pain points and headwinds.
“Small and family businesses facing…
… that are squeezing margins will welcome the modest energy bill relief of $325,” Mr Billson said. “Every saving helps … improve the uptake of eInvoicing, the effectiveness of the payment times reporting framework and implementation of franchise …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has released a guide to raise awareness among small businesses selling online about United States’ copyright laws that can shut down their access to customers without warning…
… to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case … to fight the attacks. After this had happened several times, the business contacted ASBFEO, and a dedicated case …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of $15 million in funding for free mental health and financial counselling support for small businesses in next week’s…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Minister for Small Business, Julie Collins,…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, welcomes the Australian Government’s response to the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Minister for Small Business, Julie Collins,…
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…
Small and family businesses have just 12 days to make sure they do not have their vital business systems and equipment fail when the 3G network is switched off on 28 October, says the Australian Small Business and Family Enterprise Ombudsman, Bruce…
Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
I fear we are sleepwalking into a "big corporate" economy.
Many small and family businesses are doing it tough right now and the post-COVID…
… Bruce Billson. Originally published in the Canberra Times. I fear we are sleepwalking into a "big corporate" … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business … workplace obligations to employees, meet tax reporting and payment obligations in a timely way and pay small business …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says insurance premiums will be more affordable for small businesses in Northern Australia, under a new Federal Government scheme to launch next year.
Mr Billson…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says insurance premiums will be more affordable for small businesses in Northern Australia, under a new Federal Government scheme to launch next year.
Mr Billson…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging Australians to support Indigenous businesses, as the nation celebrates NAIDOC WEEK 2021.
Mr Billson says the Indigenous business sector is one of the…
… and vegetables. “In fact, indigenous businesses are 100 times more likely to employ other indigenous staff according … and vegetables. “In fact, indigenous businesses are 100 times more likely to employ other indigenous staff according …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has recognised the rise of ‘womenpreneurs’ and the key role women will play in driving future business growth on World MSME Day (Sunday 27 June, 2021).
World…
… community,” Mr Billson says. “Our Small Business Counts report noted ABS data revealing 40% of small businesses have … community,” Mr Billson says. “Our Small Business Counts report noted ABS data revealing 40% of small businesses have …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the additional support to small businesses impacted by protracted lockdowns, announced by the Australian Government.
From week four of the lockdown, small…
… “Unfortunately there has been a worrying deterioration in payment times over recent months. Now is not the time to delay paying … “Unfortunately there has been a worrying deterioration in payment times over recent months. Now is not the time to …
Access to capital is still a significant barrier to growth for women-led small businesses, according to new research conducted by the Australian Small Business and Family Enterprise Ombudsman’s (ASBFEO) office.
An ASBFEO survey of more than 600…
… decade have been founded by women ( Xero Boss Insights 2020 ) and there has been a 46% jump in women business owners … ( ABS ). “The recent State of Australian Startup Funding report found 82% of female founders believe gender impacted … ( ABS ). “The recent State of Australian Startup Funding report found 82% of female founders believe gender impacted …
Originally published in The Canberra Times
By Bruce Billson
The "dirty boots people" is what one of Australian's leading economic regulators calls us. The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has been "in the…
… 20 January 2025 Originally published in The Canberra Times By Bruce Billson The "dirty boots people" is what one … and family businesses and at these challenging economic times, more need to know how we can help. At a time when most … to help many more. … Originally published in The Canberra Times By Bruce Billson The "dirty boots people" is what one …
Originally published in The Canberra Times.
By Bruce Billson.
Every small business deserves the right to be able to rely upon the safeguards, legal protections and business "bumper rails" that support fair conduct and competition in our…
… justice 29 April 2024 Originally published in The Canberra Times. By Bruce Billson. Every small business deserves the … desperately needed. … Originally published in The Canberra Times. By Bruce Billson. Every small business deserves the …
Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
The public rightly expects any personal information collected and stored by businesses - whether they are large or small - will be protected and only…
… Bruce Billson. Originally published in the Canberra Times. The public rightly expects any personal information … handling personal information need to evolve with the times. That is why my office has been working with the … the business's ability to operate. The latest chilling report from the Australian Cyber Security Centre is that a …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged consumers to consciously spend with small and family businesses this weekend, amid predictions of a bumper Easter.
“Small and family businesses stand ready…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged consumers to consciously spend with small and family businesses this weekend, amid predictions of a bumper Easter.
“Small and family businesses stand ready…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the ATO’s decision to turn its small business independent review service into a permanent offering, following a highly successful pilot program.
Mr Billson…
… to implement a key recommendation in our recently released report: A tax system that works for small business which … to implement a key recommendation in our recently released report: A tax system that works for small business which …
Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
Small business is the beating heart of our communities and our economy, so it is crucial to check the pulse of such an important sector to measure its…
… Bruce Billson. Originally published in the Canberra Times. Small business is the beating heart of our communities … increased, although they remain below pre-pandemic levels. Payment disputes are often an early warning sign of cash flow … increased, although they remain below pre-pandemic levels. Payment disputes are often an early warning sign of cash flow …
Bruce Billson
Published in The Daily Telegraph and the Courier-Mail
15 October 2024
When a small business has a problem with a Big Tech digital platform - such as having your account shut down after being hacked…
Bruce Billson
Published in The Daily Telegraph and the Courier-Mail
15 October 2024
When a small business has a problem with a Big Tech digital platform - such as having your account shut down after being hacked…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has thanked the 2,000 small and family businesses which have completed an online survey as part of the Small Business Natural Disaster Preparedness and Resilience Inquiry.…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has thanked the 2,000 small and family businesses which have completed an online survey as part of the Small Business Natural Disaster Preparedness and Resilience Inquiry.…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging Australians to celebrate and support family businesses on National Family Business Day.
Speaking in a video marking the day, Mr Billson says family…
… and get behind local community organisations and events. “Times are still incredibly tough for so many family … and get behind local community organisations and events. “Times are still incredibly tough for so many family …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s 2025-26 Federal Budget was ‘the sequel’ to last year’s, offering modest targeted measures to help small and family business deal with specific current pain…
… margins will welcome the continuation of modest energy bill relief,” Mr Billson said. “Cost-of living increases are … margins will welcome the continuation of modest energy bill relief,” Mr Billson said. “Cost-of living increases are …
Originally published in The Canberra Times.
By Bruce Billson.
It is often said small business is the engine room of the economy. We must ensure small and family business can fire on all cylinders - not have a cylinder taken out.
We…
… 15 April 2024 Originally published in The Canberra Times. By Bruce Billson. It is often said small business is … enterprise. … Originally published in The Canberra Times. By Bruce Billson. It is often said small business is …
Originally published in The Canberra Times
By Bruce Billson
The ASBFEO February Small Business Pulse makes it clear that while an interest rate cut may provide some modest relief to financing costs and a slight nudge to consumer demand, the…
… 03 March 2025 Originally published in The Canberra Times By Bruce Billson The ASBFEO February Small Business … weak and challenging. High business input costs, lengthy payment times and difficulty finding suitable staff continue … Two in five cases that come to my office involve a payment dispute and it continues to be the biggest issue, …
MEDIA STATEMENT
Ombudsman launches small business natural disaster preparedness inquiry
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has launched an…
… event.” The inquiry follows a recommendation in the 2020 Royal Commission into Natural Disaster Arrangements that … and communities”. A recent Deloitte Access Economics report found that 97% of government disaster-related … and communities”. A recent Deloitte Access Economics report found that 97% of government disaster-related …
Originally published in The Canberra Times
By Bruce Billson
With election talk building and political announcements starting to roll out, there has not been a more important time for small businesses to be seen, heard and supported.
…
… urgency 17 March 2025 Originally published in The Canberra Times By Bruce Billson With election talk building and … for the year ahead. … Originally published in The Canberra Times By Bruce Billson With election talk building and …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget handed down by the Australian Government will provide welcome capability building, mental health and financial advice support for small businesses and…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget handed down by the Australian Government will provide welcome capability building, mental health and financial advice support for small businesses and…
Originally published in The Canberra Times
By Bruce Billson
As we return to business as usual after the election, I am hopeful that the incoming government will have a very strong and prominent focus on small and family businesses. It is…
… and men 12 May 2025 Originally published in The Canberra Times By Bruce Billson As we return to business as usual … will stand to benefit from the additional modest energy bill relief and targeted tax cuts for sole traders, … annual rate of 3.4 per cent over the three years between 2020-21 to 2023-24. Over this period, the health care and …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned migrant-led small businesses they have just two weeks left to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’…
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned migrant-led small businesses they have just two weeks left to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’…
Originally published in The Canberra Times.
Digital platforms have fundamentally changed the way small businesses connect and sell to their customers. Yet, when there is a problem - such as having your account shut down after being hacked -…
… 13 May 2024 Originally published in The Canberra Times. Digital platforms have fundamentally changed the way … turn ads on or off and can remove or update advertising payment information. Have your account/s set up so the … users require full admin access. And if you are hacked, report your issue immediately to the platform and make sure …