18 October 2024
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.
ABC Radio Darwin
…
… to be with you. What a great throwback to those exciting times when we ticked into the new Millennium. Rick Hind I … you bought the technology from. I know some of the card payment system providers have been up and about, and you know … with people not realising they won't be able to take a payment after the 28th of October if they don't upgrade. In …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Raf Epstein.
ABC Radio Melbourne
Subject: Concern about small businesses being paid, resolving disputes, sleepwalking into a big corporate…
… Others have a business model that's attractive for the times, they're doing okay, but increases in input costs and … Others have a business model that's attractive for the times, they're doing okay, but increases in input costs and …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Stephen Cenatiempo.
Radio 2CC…
… more supportive after quite a period of challenging times. That recovery plan, I think, was what people were … relief from the measures that you just touched on. Energy bill relief - I mean, that's not going to, you know, shift … information, 46% of incorporated small businesses did not report a profit. For the million and a half small business …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subjects: Energising enterprise, celebrating small…
… Billson, has written an article published by the Canberra Times over the weekend, saying it's time to celebrate … And that was the purpose behind that piece in the Canberra Times today. Leon Delaney Now what you've got here is … I've used that ‘engine room of the economy’ analogy many times over many decades. But what I was trying to surface in …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra
Subject: Low cost support to help small businesses…
… our 50,000th business that came to us for help and at times disputes, whether it's payment times or your favourite topic, digital platform … last week, you released your latest small business pulse report and just looking at the graph on the front page of …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oly Peterson.
6PR Perth
20 November 2023
…
… alongside them and provide this support to navigate these times as best we can. Oly Peterson Because laws continue to … invoice to somebody for a big number, like an instalment payment on a house build, and they just get in there and … the customer's inbox, looks legit. They're expecting the bill. It’s come from the people they expect. You go and pay …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.
ABC Illawarra and ABC South East NSW
Subject: Small business natural disaster…
… to be more front of mind. And one of the things that our report was recommending was that as communities plan for how … And I suppose what we were trying to highlight in this report, Nick, was that, surely there's going to be a greater … are the sorts of things that we're highlighting in our report. Nick Rheinberger Bruce, great to talk to you today. …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jeremy Jones.
ABC Radio Capricornia
Subjects: Payment problems for small…
… TRANSCRIPT: Payment problems for small business, helping small business … with Jeremy Jones. ABC Radio Capricornia Subjects: Payment problems for small business, helping small business … of every five matters that comes to my agency involve a payment dispute. Occasionally it might be a small business …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rick Hind.
ABC Radio Darwin
Subject: What is ASBFEO and what does it…
… and keep those relationships intact. Because many times, people have to keep dealing with these parties, and … relationships, they might also mess with the attached payment facility that's there and spend our money pimping … half of the businesses that are contacting us about a payment dispute, sitting behind it is a deeper concern that …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Dusty Fitzpatrick.
Radio 2BS Bathurst
Subjects: 2024-25 federal budget…
… afternoon, Bruce. The federal budget offers a $325 energy bill relief for small businesses. How significant is this … capacity so that they can factor that into these forward times that are pretty challenging right now. Dusty … this afternoon, but we'll move on now to the procurement report. The Government's response has been released. Bruce …
Media Centre item
Transcript
ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has urged small business owners to take time early in the new year to take stock of their mental and financial well-being.
“When you own a small business, it is just…
… regularly taking the work of the business home; and set times to turn off the tech Not trying to do everything – … https://www.ato.gov.au/General/Support-in-difficult-times ASBFEO MEDIA CONTACT: 0448 467 178 … regularly taking the work of the business home; and set times to turn off the tech Not trying to do everything – …
Media Centre item
Media Releases
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.
Subject: Inspiring people to start their own business, creating Prime Minister’s Small Business Awards, right-…
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.
Subject: Inspiring people to start their own business, creating Prime Minister’s Small Business Awards, right-…
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra…
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Canberra…
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Gary Adshead.
Radio 6PR Perth
Subject: Ombudsman’s guide for small business - using social media securely
Gary Adshead…
… get a call from my bank saying, Bruce, we've blocked this payment. Do you know who they are? I said, they seem to be a … and family businesses can get support from us. Even at times, it can still take weeks. Think of it in a real retail … get a call from my bank saying, Bruce, we've blocked this payment. Do you know who they are? I said, they seem to be a …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.
Subjects: National Family Business Day, small business trading conditions, family business succession issues,…
… National Family Business Day. Leon Delaney There's also a report today from Creditor Watch that the number of … National Family Business Day. Leon Delaney There's also a report today from Creditor Watch that the number of …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Thomas Oriti.
ABC News Radio
Subject: Small business problems with digital…
… customer relationships where there's valuable data about payment arrangements and the like. It might be that they've … ads, don't set up the functionality for the ad spend and payment links to be readily available. Use dual factor … customer relationships where there's valuable data about payment arrangements and the like. It might be that they've …
Media Centre item
Transcript
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.
ABC Radio…
… disputes we deal with at my office, about 40% of those are payment disputes. So that's where people have delivered the … disputes we deal with at my office, about 40% of those are payment disputes. So that's where people have delivered the …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC
Subject: Privacy changes coming for small business
Leon Delaney
Small businesses in…
… Leon ... and we've had to make those points a number of times. Also, for a lot of small business organisations that … things Leon, but I'll go with that. Look, I get called Bill a lot. Leon Delaney I was quoting a commonly used piece … Leon ... and we've had to make those points a number of times. Also, for a lot of small business organisations that …
Media Centre item
Transcript
ASBFEO Live
Nicole Overall
Unsurprisingly and sadly, more and more small businesses are falling victim to ever more sophisticated cyber-attacks. So, what's to be done? Well, to explore some potential solutions, I have on the line now Bruce…
… And the customer is expecting this invoice. This is a part payment on a house renovation, or a deposit on some travel or … doesn't mean they'll come out being a techno genius or a Bill Gates, but they'll understand effectively what cyber … And the customer is expecting this invoice. This is a part payment on a house renovation, or a deposit on some travel or …
Media Centre item
Transcript
ASBFEO Live
15 October 2024
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight.
Money News
Subject:…
… that hack into your account to use your credit card, your payment facilities, to push out crypto ads that are bogus, … that hack into your account to use your credit card, your payment facilities, to push out crypto ads that are bogus, …
Media Centre item
Transcript
ASBFEO Live
Originally published in the Canberra Times.
By Bruce Billson.
No one is happy when you buy a coffee, a meal or even an item of furniture and as you tap your card a few extra cents or dollars are drained from your account.
Typically, a…
… 28 October 2024 Originally published in the Canberra Times. By Bruce Billson. No one is happy when you buy a … to worsen unless action is taken. When you tap-and-go, the payment technology automatically chooses the payment pathway. It should choose the route that's the …
Media Centre item
Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
…
… of it, like green tape might be the big business needs to report on its climate related financial disclosures. They … of it, like green tape might be the big business needs to report on its climate related financial disclosures. They …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subject: 14 Steps to energise enterprise to boost small and family businesses
Leon Delaney…
… to larger businesses tending to recover better after times of great turbulence, because they've got deeper balance … to larger businesses tending to recover better after times of great turbulence, because they've got deeper balance …
Media Centre item
Transcript
ASBFEO Live
Originally published in the Canberra Times.
By Bruce Billson.
A good business pays its taxes, proper employee entitlements and its small business suppliers in a timely way.
Not paying is an unfair advantage over other businesses who…
… 11 November 2024 Originally published in the Canberra Times. By Bruce Billson. A good business pays its taxes, … come with the big responsibility of business ownership. Payment obligations are at the forefront of expectations as … meeting their obligations. In its recently released annual report, the Fair Work Ombudsman said it recovered $473 …
Media Centre item
Op-ed
ASBFEO Live
New figures from the Australian Small Business and Family Enterprise Ombudsman reveal a 50 per cent jump in requests for help from distressed business owners who are fearful that another business who owes them money has become insolvent or who are…
… financial commitments. The Ombudsman, Bruce Billson, said payment disputes were an early warning sign of a cash flow … The data, published in the Ombudsman’s latest Quarterly Report, shows that since being created eight years ago, … another small business, had not paid their $20,000 bill for 180 days. The delay, well beyond the usual payment …
Media Centre item
Media Releases
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Kerry Peck.
Radio 2BS Bathurst
27 November 2023
…
… details and if there's any irregularities then hold up the payment. That's a good measure. That's the measure that's … building a home for us. We knew we were up for a progress payment. So we're expecting an invoice for $85,000 or … name and the banking account details, they'll stop the payment. Where there's a large payment that might not be your …
Media Centre item
Transcript
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.
Subject: Franchising Code of Conduct Review
Leon DelaneyThe Small Business and…
… in your press release today you say that you support the report and the majority of the sensible recommendations. Does … the headquarters. Is that sort of thing dealt with in this report? Bruce Billson No, that's been dealt with through … to be. Leon Delaney Well, one of the things that this report does recommend is an expansion of the powers of your …
Media Centre item
Transcript
ASBFEO Live
Originally published in The Canberra Times
By Bruce Billson
This is a big time of year with lots going on. Reflecting on the year passed, catching up with those near and dear and perhaps setting some goals for the year ahead.
For…
… time 06 January 2025 Originally published in The Canberra Times By Bruce Billson This is a big time of year with lots … friends or family, being unable to pay an energy or phone bill, being late meeting mortgage, rent, car registration or … regularly taking the work of the business home and setting times to turn off the tech Allowing for short breaks, hobbies …
Media Centre item
Op-ed
ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Becc Chave.
ABC Radio SA South East
Subject: 3G switch-off warning for small business
Becc Chave
Australia's 3G…
… stock levels are down and away you go. Some of the card payment tap-on things you see car parks, they've got 3G … reports that $500, $600, possibly more, to replace those payment tap-and-go systems, yet the things that they're … stock levels are down and away you go. Some of the card payment tap-on things you see car parks, they've got 3G …
Media Centre item
Transcript
ASBFEO Live
15 October 2024
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
…
… - they might also tap into a credit card or some other payment facility you have linked to your account that helps … - they might also tap into a credit card or some other payment facility you have linked to your account that helps …
Media Centre item
Transcript
ASBFEO Live