First published on Kochie’s Business Builders, 10 May 2023.
The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…
First published on Kochie’s Business Builders, 10 May 2023.
The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…
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ASBFEO Live
Only three out of 10 big businesses pay their small business customers within 30 days while nearly one-quarter take more than 120 days to pay up, according to new payment times data.
“This is a woeful performance and is bitterly disappointing…
… have not materially improved since the commencement of the scheme”. Mr Billson said he welcomed Ms Jeffries’ call to … have not materially improved since the commencement of the scheme”. Mr Billson said he welcomed Ms Jeffries’ call to …
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The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the significant commitment announced today by the banking industry to better support small businesses to combat scams.
Mr Billson said a $100 million…
… highlighting the urgent need for a ‘confirmation of payee’ scheme to be introduced in Australia, noting similar programs … highlighting the urgent need for a ‘confirmation of payee’ scheme to be introduced in Australia, noting similar programs …
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Originally published in The Canberra Times
By Bruce Billson
Competition laws will work better for small businesses with a dedicated court list.
For small businesses, effective competition is vital. Knowing they can compete on a level…
… dispute resolution (ADR), these processes are no guarantee that a satisfactory outcome can be achieved. We see … dispute resolution (ADR), these processes are no guarantee that a satisfactory outcome can be achieved. We see …
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The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has welcomed the expansion of subsidised legal advice for eligible small and family businesses to support more effective engagement in dispute resolution processes.
The…
… and with important relationships intact. ‘We can’t guarantee that every small business will succeed but it is … and with important relationships intact. ‘We can’t guarantee that every small business will succeed but it is …
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Originally published in the Canberra Times on Monday, 27 May 2024.
Bruce Billson
Winning a government contract can be life-changing for a small business. As all businesses know, there is no substitute for good…
Originally published in the Canberra Times on Monday, 27 May 2024.
Bruce Billson
Winning a government contract can be life-changing for a small business. As all businesses know, there is no substitute for good…
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ASBFEO Live
By Bruce Billson
Originally published in the Herald Sun.
At a time when small and family businesses face headwinds, it’s not too much to ask that their big business customers play their parts by paying their invoices in a more…
… Craig Emerson to review the Payment Times Reporting Scheme introduced by the former government. Dr Emerson is … Craig Emerson to review the Payment Times Reporting Scheme introduced by the former government. Dr Emerson is …
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ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subject: 14 Steps to energise enterprise to boost small and family businesses
Leon Delaney…
… its effort on pursuing outstanding Superannuation Guarantee contributions or tax debts more generally. We also … its effort on pursuing outstanding Superannuation Guarantee contributions or tax debts more generally. We also …
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ASBFEO Live
Originally published in The Daily Telegraph
By Bruce Billson
The new Optus leadership needs to demonstrate it truly understands the economic pain the recent outage has inflicted on some small and family businesses.
Our…
… as a member of the Telecommunications Industry Ombudsman scheme, and the jury is still out on whether this new pledge … as a member of the Telecommunications Industry Ombudsman scheme, and the jury is still out on whether this new pledge …
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TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.
ABC Radio…
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.
ABC Radio…
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ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subject: How small business can get help, insolvency concerns, payment times, solving problems with digital…
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
Subject: How small business can get help, insolvency concerns, payment times, solving problems with digital…
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ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s federal Budget offers targeted measures to help small and family business deal with current pain points and headwinds.
“Small and family businesses facing…
… with administering the revised paid parental leave scheme. “We welcome $8.6 million a year for key regulators to … with administering the revised paid parental leave scheme. “We welcome $8.6 million a year for key regulators to …
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Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
I fear we are sleepwalking into a "big corporate" economy.
Many small and family businesses are doing it tough right now and the post-COVID…
… Explore the potential benefits of a tax discount/offset scheme for new small business owners to allow them to keep … Explore the potential benefits of a tax discount/offset scheme for new small business owners to allow them to keep …
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The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, wholeheartedly supports the call to overhaul the Payment Times Reporting Act and welcomes recommendations to make the data more useful for small business.
“Finance…
… to bring into operation a “name, proclaim and shame” scheme that drives better payment performance in support of a … to bring into operation a “name, proclaim and shame” scheme that drives better payment performance in support of a …
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TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Radio Canberra
Subject: Creating a Small Business and Codes List…
… you know, is everything to a small business, but in the scheme of a major corporate matter, probably not much in … you know, is everything to a small business, but in the scheme of a major corporate matter, probably not much in …
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ASBFEO Live
Originally published in the Canberra Times.
By Bruce Billson.
No one is happy when you buy a coffee, a meal or even an item of furniture and as you tap your card a few extra cents or dollars are drained from your account.
Typically, a…
… cost more because the card is part of a rewards scheme. When people use their phone to pay, the rules are … cost more because the card is part of a rewards scheme. When people use their phone to pay, the rules are …
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ASBFEO Live
Originally published in The Daily Telegraph
By Bruce Billson.
When a bushfire, storm, flood or other natural disaster strikes, small business owners are often the first to volunteer to fight fires, lay sandbags, assist with…
Originally published in The Daily Telegraph
By Bruce Billson.
When a bushfire, storm, flood or other natural disaster strikes, small business owners are often the first to volunteer to fight fires, lay sandbags, assist with…
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Op-ed
ASBFEO Live
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
Mr…
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TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
2CC Radio Canberra
Subject: Merchant transaction fees (least-cost routing)…
… routing system, how does that work? Does that just guarantee that the smallest possible fee is the one that gets … routing system, how does that work? Does that just guarantee that the smallest possible fee is the one that gets …
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ASBFEO Live
Digital marketing can be vital to the success of a small business yet one-in-three end up in a dispute with their provider, according to new research.
And almost 70% of small businesses last fewer than 12 months with the digital marketing…
Digital marketing can be vital to the success of a small business yet one-in-three end up in a dispute with their provider, according to new research.
And almost 70% of small businesses last fewer than 12 months with the digital marketing…
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Natural disasters can be devastating for small and family businesses yet only one in four small businesses have a current business continuity plan, according to the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
“In…
Natural disasters can be devastating for small and family businesses yet only one in four small businesses have a current business continuity plan, according to the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
“In…
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Originally posted in the Canberra Times
It is pleasing to see so much recent attention on what is needed to bolster our economic resilience and to restore living standards at a time of uncertainty and disruption. International economic…
… growth and sustainability. A tax discount or offset scheme, allowing new businesses to retain more of their … growth and sustainability. A tax discount or offset scheme, allowing new businesses to retain more of their …
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ASBFEO Live
Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has called on digital platform providers to dramatically improve their dispute resolution processes for small business.
Mr Billson said there has been a noticeable…
Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has called on digital platform providers to dramatically improve their dispute resolution processes for small business.
Mr Billson said there has been a noticeable…
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Originally published in the Canberra Times
By Bruce Billson
We need to do more to support small and family businesses. These enterprises, and the driven and courageous women and men that lead them, are the engine-room of our economy…
… Explore the potential benefits of a tax discount/offset scheme for new small business owners to allow them to keep … Explore the potential benefits of a tax discount/offset scheme for new small business owners to allow them to keep …
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Op-ed
ASBFEO Live
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
24 November 2023
…
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
24 November 2023
…
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Transcript
ASBFEO Live
New figures from the Australian Small Business and Family Enterprise Ombudsman reveal a 50 per cent jump in requests for help from distressed business owners who are fearful that another business who owes them money has become insolvent or who are…
… a way through the dispute,” Mr Billson said. “We can’t guarantee that every small business will succeed but it is … a way through the dispute,” Mr Billson said. “We can’t guarantee that every small business will succeed but it is …
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Originally published on Kochie's Business Builders
By Bruce Billson
Small business is a big deal, but sadly not as big as it used to be. Yes, it’s still the ‘engine-room’ of the nation, contributing much to our communities, employment…
… They had been told that there were new superannuation guarantee requirements, but they did not know where to get … They had been told that there were new superannuation guarantee requirements, but they did not know where to get …
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Opinion piece by the Ombudsman Bruce Billson.
Originally published in the Canberra Times.
Mary runs a small civil construction business but one of her customers, another small business, had not paid their $20,000 bill for 180 days.
…
… but need to find a way through the dispute. We can't guarantee every small business will succeed but it is our … but need to find a way through the dispute. We can't guarantee every small business will succeed but it is our …
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ASBFEO Live
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, acknowledges the public release and response by the Australian Government of his inquiry into the effectiveness of Commonwealth procurement rules for small businesses.
…
… as the most common barrier to them approaching or using an SME. “One of our recommendations was to abolish the … as the most common barrier to them approaching or using an SME. “One of our recommendations was to abolish the …
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Originally published in The Canberra Times
By Bruce Billson
The "dirty boots people" is what one of Australian's leading economic regulators calls us. The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has been "in the…
… start, grow and transform a small business. While we can't guarantee every business will succeed, we strive to make sure … start, grow and transform a small business. While we can't guarantee every business will succeed, we strive to make sure …
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