The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has implored small businesses to take urgent action to safeguard their brand and identity on the internet or risk seeing impersonators, web-name ‘campers’ or cyber criminals…
… to work out if they want the shortened .au domain or will be unhappy for someone else to have it”, Mr Billson said. “If … properly be notified about the change and given reasonable time to act. “Small and family business owners and managers … properly be notified about the change and given reasonable time to act. “Small and family business owners and managers …
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
17 January 2024
Leon…
… Billson, good afternoon. Bruce Billson Leon, great to be with you and your listeners. Leon Delaney I'm far from … their provider wisely. We're encouraging them to take the time to talk to existing clients, to talk about the … their provider wisely. We're encouraging them to take the time to talk to existing clients, to talk about the …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the Australian Government’s announcement of a review of the effectiveness of the regulatory framework that underpins the positive commercial…
… in the Australian franchise economy. The review, to be chaired by former ACCC Deputy Commissioner, Dr … help to ensure the framework is fit-for-purpose at this time of change and dynamism in the small business economy. … help to ensure the framework is fit-for-purpose at this time of change and dynamism in the small business economy. …
Telecommunications is an essential service and vital for so many small businesses and the absence of this service has a significant economic cost, says the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.
“The response by…
… by Optus that the loss for a small business is $2 a day. This is what Optus charges for their services, not what … businesses in lost income and customers. “More needs to be done to acknowledge this impact on the livelihoods of our … by Optus that the loss for a small business is $2 a day. This is what Optus charges for their services, not what …
Mature age workers may help ease staff shortages this festive season
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging small and family businesses to welcome applications from all-ages…
… biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 … why I am encouraging small and family businesses to be age-inclusive when they advertise for people and really … biggest issue,” Mr Billson says. “Vacancies are at an all-time-high in the hospitality industry with more than 100,000 …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has backed the RBA’s plea to banks to treat small businesses differently to consumers when considering loan applications.
Mr Billson welcomed further scrutiny of small…
… requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns … restrictions on access to finance for small business would be positive. “The RBA has noted it expects business failures … requirements to small businesses that need to be applied to households. “I also share Mr Kent’s concerns …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says his office will closely monitor Woolworths’ planned acquisition of a controlling stake in PFD Food services (PFD), in regards to the impact it has on small businesses in…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP as announced by Prime Minister Scott Morrison today.
…The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP as announced by Prime Minister Scott Morrison today.
…Prime Minister Anthony Albanese has announced the returning Government’s new Ministry with the Hon Dr Anne Aly appointed to Cabinet as the Minister for Small Business.
The Australian Small Business and Family Enterprise Ombudsman has welcomed Dr…
… to further support small and family business at a time when many are reporting really challenging trading … to further support small and family business at a time when many are reporting really challenging trading …
MEDIA STATEMENT
Ombudsman launches small business natural disaster preparedness inquiry
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has launched an…
… “The impacts of natural disasters on small businesses can be devastating,” Mr Billson says. “It can mean damaged and … good preparedness. “The cost of natural disasters and the time it takes for small businesses to get back on their feet … good preparedness. “The cost of natural disasters and the time it takes for small businesses to get back on their feet …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the Startup Year initiative proposed in Labor’s budget reply could contribute to Australia having a world-class ecosystem for entrepreneurship.
Labor Leader…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the Startup Year initiative proposed in Labor’s budget reply could contribute to Australia having a world-class ecosystem for entrepreneurship.
Labor Leader…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the Australian Government’s extension of the SME Recovery Loan Scheme, providing small and family businesses with critical access to finance as they work to…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the Australian Government’s extension of the SME Recovery Loan Scheme, providing small and family businesses with critical access to finance as they work to…
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says small businesses in regional and remote areas of Australia now have more reasons to digitise, with NBN Co announcing expanded coverage and lower wholesale prices.
…
… to improve their online presence, particularly at a time when more consumers are shopping online. “The latest … to improve their online presence, particularly at a time when more consumers are shopping online. “The latest …
The Australian Small Business and Family Enterprise Ombudsman’s website – www.asbfeo.gov.au - is now available in more than 100 languages to better assist migrant-led small and family business owners and managers.
“One in three small businesses…
… “I hope this new feature on our website, which can be activated by one simple click, will make it easier for … In almost two-thirds of these cases, the issue was about a payment dispute.” The translation feature is clearly located … In almost two-thirds of these cases, the issue was about a payment dispute.” The translation feature is clearly located …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warned small businesses there’s only one week left to take action to avoid their internet identity being sold to someone else.
“It is critical to act now to make…
… But the consequences for a small or family business could be massive if impersonators, web-name ‘squatters’ or cyber … can have a shorter name. For example, shoes.com.au could be shoes.au But auDA has decided that businesses with an … open slather and anyone can buy it. “Ask yourself, would I be upset if someone else had the .au version of my existing …
Everyone’s a critic, but small businesses need kindly customers
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is urging people to refrain from posting negative online reviews, as short-staffed…
… says. “The best way to support small businesses is to be a kindly customer – patient and understanding, with good … to remove fake reviews. “Our office has assisted more than 30 businesses dealing with fake reviews in recent years,” Mr … to remove fake reviews. “Our office has assisted more than 30 businesses dealing with fake reviews in recent years,” Mr …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says small business tradespeople will be able to meet the demand for their skills wherever they are in Australia under new laws passed by the Senate.
The Australian…
… Bruce Billson says small business tradespeople will be able to meet the demand for their skills wherever they are … Budget commitment to implementing the scheme, which will be used in part to improve information exchanged between … Bruce Billson says small business tradespeople will be able to meet the demand for their skills wherever they are …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging Australians to support Indigenous businesses, as the nation celebrates NAIDOC WEEK 2021.
Mr Billson says the Indigenous business sector is one of the…
… $4.41 of social return. “Some great examples of this can be seen in ASBFEO’s Indigenous Success Stories series, … $4.41 of social return. “Some great examples of this can be seen in ASBFEO’s Indigenous Success Stories series, …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has congratulated the winners of the Western Sydney Women Awards, many of whom are outstanding small and family business owners.
The awards, held virtually last night,…
… female role models, which is especially important at a time when two-thirds of new businesses formed are led by … female role models, which is especially important at a time when two-thirds of new businesses formed are led by …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has strongly backed a call from the Inspector-General of Taxation for the Australian Taxation Office to more consistently and transparently…
… Taxpayers’ Charter to include an express right to be informed of rights to review, complain and appeal decisions and to be told about all relevant channels to do so. The … Taxpayers’ Charter to include an express right to be informed of rights to review, complain and appeal …
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Bruce Billson has welcomed plans to establish a new mandatory Franchise Disclosure Registry, saying it will provide prospective franchisees with vital information needed prior to…
… agreement. Mr Billson says the national registry, to be released next year, will require franchisors to lodge … about their franchise annually. These documents will be publicly available through the registry. “There is a clear … agreement. “The Franchise Disclosure Registry will be publicly available, to help prospective franchisees …
The Australian Competition and Consumer Commission’s (ACCC) Supermarket Inquiry report confirms that the supermarket sector is highly concentrated and unduly challenging for small business suppliers, says the Australian Small Business and Family…
… independent retailers have been losing market share over time. The ASBFEO’s experience accords with the ACCC’s … family business economy back on the right trajectory, to be able to fully realise its potential to contribute to … independent retailers have been losing market share over time. The ASBFEO’s experience accords with the ACCC’s …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s 2025-26 Federal Budget was ‘the sequel’ to last year’s, offering modest targeted measures to help small and family business deal with specific current pain…
… in ASBFEO’s 14 steps to energise enterprise at this time of a surge in insolvencies, a reduction in the economic … taking on their first employee. “Small business needs to be front of mind for our policy makers and regulators. We … in ASBFEO’s 14 steps to energise enterprise at this time of a surge in insolvencies, a reduction in the economic …
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has enthusiastically welcomed the Australian Government’s commitment to introduce protections for small and family businesses harmed by unfair business trading practices.
…… into ‘a take it or leave it’ contract they would likely be in breach of the unfair contract terms laws. But by not … into ‘a take it or leave it’ contract they would likely be in breach of the unfair contract terms laws. But by not …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Dusty Fitzpatrick.
2BS Bathurst
Subject: Don’t be a 3G switch-off casualty
Dusty Fitzpatrick
The Australian Small…
… Don't be a 3G switch-off casualty 31 May 2024 Australian Small … this afternoon. Bruce, as always, thank you for your time. Bruce Billson Good to be with you Dusty. … Australian … this afternoon. Bruce, as always, thank you for your time. Bruce Billson Good to be with you Dusty. … Australian …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has warmly welcomed the release of the review of the Franchising Code of Conduct by Dr Michael Schaper.
The Ombudsman performs a range of functions under the Franchise…
… the recommendation for a clear statement of purpose to be inserted into the Code to explicitly state why it exists … are advantages in introducing a licence system, it will be important to examine why existing safeguards and better … the Government to consider how a revised Code could be more effectively enforced. “We have proposed the …
ABC Radio North and West SA
Subject: internet domain name changes
Narelle Graham
This is information for those of you who have a small business and it's related to any…
… Bruce Good afternoon. Bruce Billson Narelle, fabulous to be with you and your listeners. Narelle Graham Yeah, nice to … wish you'd avoided and to avoid it, it's a little bit of time, a few dollars. Protect your interest, is what I'm … wish you'd avoided and to avoid it, it's a little bit of time, a few dollars. Protect your interest, is what I'm …
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Stephen Cenatiempo.
Radio 2CC Canberra
Subject: Supermarket inquiry, Federal…
… good to talk to you again. Bruce Billson Steve, happy to be with you and your listeners. Stephen Cenatiempo This this … sense. Bruce, always good to talk to you. Appreciate your time this morning. Bruce Billson Thanks, Steve. … … sense. Bruce, always good to talk to you. Appreciate your time this morning. Bruce Billson Thanks, Steve. … …
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