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The November 2025 Small Business Pulse is now available

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Media Section

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  • (-) Media Centre (203)

Stressed about how AI will affect your work? You are not alone

Originally published in The Canberra Times

By Bruce Billson

It is big in the minds of many small business people. Uncertainty and complexity can constrain growthWe have just released the latest ASBFEO Small Business Pulse and there is a…

… Times By Bruce Billson It is big in the minds of many small business people. Uncertainty and complexity can constrain … small business owners can operate multiple businesses under a single business identifier. Small business owners are … Times By Bruce Billson It is big in the minds of many small business people. Uncertainty and complexity can …

Media Centre item
Op-ed
ASBFEO Live

What's on the minds of small business?

Originally published in The Canberra Times

By Bruce Billson

What's going on for small business right now? We have seen the first quarterly improvement since August 2022, suggesting that conditions might be stabilising and the most difficult…

… What's on the minds of small business? 23 June 2025 Originally published in The Canberra Times By Bruce Billson What's going on for small business right now? We have seen the first quarterly … in The Canberra Times By Bruce Billson What's going on for small business right now? We have seen the first quarterly …

Media Centre item
Op-ed
ASBFEO Live

ASBFEO hits 50,000 Milestone of helping Small Businesses

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Canberra

Subject: ASBFEO hits 50,000 Milestone of helping Small…

… ASBFEO hits 50,000 Milestone of helping Small Businesses 20 January 2025 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … ASBFEO hits 50,000 Milestone of helping Small Businesses …

Media Centre item
Transcript
ASBFEO Live

SMALL BUSINESS NEEDS TO BE READY FOR NATURAL DISASTERS

The terrible floods and storms causing great trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

Mr…

… SMALL BUSINESS NEEDS TO BE READY FOR NATURAL DISASTERS 22 January … trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns the … trauma for parts of the country should be a red alert for small business to be prepared for natural disasters, warns …

Media Centre item
Media Releases
ASBFEO Live

Ombudsman helping small business resolve disputes

Disputes about being paid, trouble with a digital service provider, contract battles and franchise disagreements are the top four issues where small business have sought the help of the Australian Small Business and Family Enterprise Ombudsman over the…

… Ombudsman helping small business resolve disputes 31 January 2024 Disputes about … and franchise disagreements are the top four issues where small business have sought the help of the Australian Small … and franchise disagreements are the top four issues where small business have sought the help of the Australian Small …

Media Centre item
Media Releases
ASBFEO Live

TRANSCRIPT: Small business natural disaster preparedness and resilience

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nick Rheinberger.

ABC Illawarra and ABC South East NSW

Subject: Small business natural disaster…

… TRANSCRIPT: Small business natural disaster preparedness and resilience 16 January 2023 Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

It's time to celebrate Australia's small businesses

Originally published in The Canberra Times.

By Bruce Billson.

It is often said small business is the engine room of the economy. We must ensure small and family business can fire on all cylinders - not have a cylinder taken out.

We…

… It's time to celebrate Australia's small businesses 15 April 2024 Originally published in The … Canberra Times. By Bruce Billson. It is often said small business is the engine room of the economy. We must ensure … 8 per cent of our small business-owning fraternity are under the age of 30, half what it was in the 1970s. We honour …

Media Centre item
Op-ed
ASBFEO Live

ASBFEO Small Business Pulse

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra…

… ASBFEO Small Business Pulse 03 December 2025 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: Helping small business resolve disputes, payment times, digital platforms

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subject: Helping small business resolve disputes,…

… TRANSCRIPT: Helping small business resolve disputes, payment times, digital platforms 31 January 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Small Business – “looking after yourself”.

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Nicole Overall.

2CC Canberra

Subject: Small Business – “looking after yourself”.…

… Small Business – “looking after yourself”. 07 January 2025 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Small Business – “looking after yourself”. …

Media Centre item
Transcript
ASBFEO Live

Supporting small businesses should come with a sense of urgency

Originally published in The Canberra Times

By Bruce Billson

With election talk building and political announcements starting to roll out, there has not been a more important time for small businesses to be seen, heard and supported.

…

… Supporting small businesses should come with a sense of urgency 17 March … to roll out, there has not been a more important time for small businesses to be seen, heard and supported. The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) barometer …

Media Centre item
Op-ed
ASBFEO Live

Small business conditions, ATO debt collections, ASBFEO Tax Concierge Service, global computer outage

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jess McGuire.

ABC Radio NSW Regional

Subjects: Small business conditions, ATO debt collections, ASBFEO Tax Concierge Service, global computer…

… Small business conditions, ATO debt collections, ASBFEO Tax … Service, global computer outage 23 July 2024 Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: 15 October 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight. Money News Subject: growing number of small business disputes with big tech digital platform providers, workplace

 15 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight.

Money News

 

Subject:…

… TRANSCRIPT: 15 October 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … with Deb Knight. Money News Subject: growing number of small business disputes with big tech digital platform …   15 October 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Keeping small businesses afloat comes down to us all

Originally published in the Canberra Times.

This week we celebrate World Micro, Small and Medium-sized Enterprises Day, which is a terrific opportunity to say a big thank you to the enterprising people who are the lifeblood of our communities.…

… Keeping small businesses afloat comes down to us all 24 June 2024 … in plain sight,. We see them everywhere, every day. Small business is a dynamic and fast-growing sector that allows … 50. And only 8 per cent of our small business owners are under the age of 30, half what it was in the 1970s. Why is …

Media Centre item
Op-ed
ASBFEO Live

Small business headwinds

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Radio Canberra

Subjects: Small business headwinds and need for right-sized regulation, payment times, Commonwealth…

… Small business headwinds 06 June 2024 Australian Small Business and Family Enterprise Ombudsman Bruce Billson … Australian Small Business and Family Enterprise Ombudsman Bruce Billson … interview with Leon Delaney. 2CC Radio Canberra Subjects: Small business headwinds and need for right-sized regulation, …

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: COSBOA Summit, energising enterprise

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Deb Knight.

Money News

Subjects: COSBOA Summit, energising enterprise

…

… energising enterprise 04 April 2024 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … understandable choices if the budgets are tight to maybe under-insure or not insurer at all or self-insure. Deb, you … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Ombudsman spells out what the Budget got right and wrong for small business

First published on Kochie’s Business Builders, 10 May 2023.

The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…

… spells out what the Budget got right and wrong for small business 10 May 2023 First published on Kochie’s Business … 2023. The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary … 2023. The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary …

Media Centre item
Op-ed
ASBFEO Live

The stress of running a business doesn't vanish at closing time

Originally published in The Canberra Times

By Bruce Billson

This is a big time of year with lots going on. Reflecting on the year passed, catching up with those near and dear and perhaps setting some goals for the year ahead.

For…

… The stress of running a business doesn't vanish at closing time 06 January 2025 … and perhaps setting some goals for the year ahead. For small business owners , it can be a particularly important … of new regulations and compliance burdens. When you own a small business, it is just as important to spend time working …

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: review of Payment Times Reporting Act (ABC News Radio)

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Glen Bartholomew.

ABC News Radio

Subject: review of Payment Times Reporting Act…

… (ABC News Radio) 01 September 2023 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson … says it's committed to ensuring more corporations pay small businesses on time, saying they recognise how important … TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Help small businesses thrive this MSME Day

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, urges all Australians to recognise the hard work and entrepreneurial spirit of the people driving our 2.5 million small businesses on World Micro, Small and Medium-sized…

… Help small businesses thrive this MSME Day 26 June 2025 The Australian Small Business and Family Enterprise Ombudsman, Bruce … The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, … Help small businesses thrive this MSME Day …

Media Centre item
Media Releases
ASBFEO Live

Energise enterprise by ensuring small business access to justice

Originally published in Convenience World's November 2025 edition.

By Bruce Billson.

Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…

… Energise enterprise by ensuring small business access to justice 14 November 2025 Originally … Federal Circuit and Family Court of Australia for disputes under $250,000 or involving less complex issues. Simplifying … justice will serve and things will be right. But for many small businesses, access to justice remains out of reach. For …

Media Centre item
Op-ed
ASBFEO Live

Budget continues targeted relief as small businesses hope for recovery

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s 2025-26 Federal Budget was ‘the sequel’ to last year’s, offering modest targeted measures to help small and family business deal with specific current pain…

… Budget continues targeted relief as small businesses hope for recovery 25 March 2025 The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says … for the additional $155.5 million to the ATO to tackle under-reporting and ‘cashies’ is properly targeted so that it …

Media Centre item
Media Releases
ASBFEO Live

The perils of fringe financiers for small businesses

Originally published in The Canberra Times.

By Bruce Billson.

While there can be many joys of small business ownership, small businesses also deal with many potential perils.Access to finance is one of the double-edged levers for small…

… The perils of fringe financiers for small businesses 24 November 2025 Originally published in The … Times. By Bruce Billson. While there can be many joys of small business ownership, small businesses also deal with many … Times. By Bruce Billson. While there can be many joys of small business ownership, small businesses also deal with …

Media Centre item
Op-ed
ASBFEO Live

Checking on the Pulse of Aussie small businesses

Originally published in The Canberra Times

By Bruce Billson

The ASBFEO February Small Business Pulse makes it clear that while an interest rate cut may provide some modest relief to financing costs and a slight nudge to consumer demand, the…

… Checking on the Pulse of Aussie small businesses 03 March 2025 Originally published in The … Canberra Times By Bruce Billson The ASBFEO February Small Business Pulse makes it clear that while an interest rate cut … business decisions, actions and choices being taken or under active consideration. That's why the Pulse matters, and …

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: Small business owners getting older, AgQuip

 24 August 2023

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Susan Graham-Ryan.

ABC QLD

 

…

… TRANSCRIPT: Small business owners getting older, AgQuip 24 August 2023   24 … the 70s we had about 17% of our small business owners were under 30. It's 8% at the moment. That's the same across …   24 August 2023 TRANSCRIPT Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Concern about small businesses being paid

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Emma Hannigan.

ABC Radio Gold Coast

Subject: Concern about small businesses being paid

Announcer

It's a challenging…

… Concern about small businesses being paid 02 September 2024 Australian Small Business and Family Enterprise Ombudsman Bruce Billson … the owner of one, what is the biggest stress you are under at the moment? New figures from the Australian Small … Australian Small Business and Family Enterprise Ombudsman Bruce Billson …

Media Centre item
Transcript
ASBFEO Live

Business disputes are often in the Federal Court. But, where does that leave those too small to pay the costs?

Originally published in The Canberra Times

By Bruce Billson

Competition laws will work better for small businesses with a dedicated court list.

For small businesses, effective competition is vital. Knowing they can compete on a level…

… Business disputes are often in the Federal Court. But, where does that leave those too small to pay the costs? 21 July 2025 Originally published in … By Bruce Billson Competition laws will work better for small businesses with a dedicated court list. For small …

Media Centre item
Op-ed
ASBFEO Live

Understanding the skills to handle business barneys

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Mary runs a small civil construction business but one of her customers, another small business, had not paid their $20,000 bill for 180 days.

…

… Understanding the skills to handle business barneys 02 September 2024 Opinion piece by the … Originally published in the Canberra Times. Mary runs a small civil construction business but one of her customers, another small business, had not paid their $20,000 bill for 180 days. …

Media Centre item
Op-ed
ASBFEO Live

I'm optimistic this roundtable will produce positive and real outcomes. It needs to

Originally published in The Canberra Times

By Bruce Billson

The government's Economic Reform Roundtable kicks off tomorrow, and I am optimistic that real outcomes with positive and lasting impact on small and family businesses are in reach…

… that real outcomes with positive and lasting impact on small and family businesses are in reach. And they need to be. Operating conditions have been tough for small businesses over the past few years, although … for our enterprising and entrepreneurial small and family business owners. Small businesses have shown relentless …

Media Centre item
Op-ed
ASBFEO Live

A side hustle is increasingly common. So why is so much of this work going unseen?

Published in the Canberra Times

By Bruce Billson

The small business landscape looks different from 30 years ago, but what hasn't changed is the passionate and hard-working small business owners and entrepreneurs who are building businesses…

… 2025 Published in the Canberra Times By Bruce Billson The small business landscape looks different from 30 years ago, but … business owners aged 60 and over. When we look at the under-30 group, 8 per cent of business owners are currently … Published in the Canberra Times By Bruce Billson The small business landscape looks different from 30 years ago, …

Media Centre item
Op-ed
ASBFEO Live

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