… 10 November 2025 Originally published in The Canberra Times. By Bruce Billson Franchising, when done well, is one … Originally published in The Canberra Times. By Bruce Billson Franchising, when done well, is one …

Read Bruce's 2023-24 Budget Brief

Read the May 2023-24 Budget Snapshot for Small Business

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says tonight’s Budget helps small businesses with contemporary…

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, says small, family and farming businesses should urgently make sure they are not caught out by the 3G switch-off happening in the next few weeks.

Mr Billson today…

… I met a rural accountant who has a client that had a payment for $60,000 intercepted by the invoice substitution … I met a rural accountant who has a client that had a payment for $60,000 intercepted by the invoice substitution …

… In almost two-thirds of these cases, the issue was about a payment dispute.” The translation feature is clearly located … In almost two-thirds of these cases, the issue was about a payment dispute.” The translation feature is clearly located …

Published in Convenience World's October 2025 edition.

By Bruce Billson 

Some of Australia’s most prominent and successful businesses are family businesses. They are also some of the most enduring, over generations, building a legacy…

Originally published in Convenience World's November 2025 edition.

By Bruce Billson.

Justice. The word itself carries weight. It has responsibility. It implies things will be fair and if wronged, justice will serve and things will be right…

… work going unseen? 28 April 2025 Published in the Canberra Times By Bruce Billson The small business landscape looks … Published in the Canberra Times By Bruce Billson The small business landscape looks …

Published in The Daily Telegraph and the Courier-Mail.

By Bruce Billson 

Next Monday (October 28) is D-Day for the 3G network as it will be shut down, but I'm worried it could also put many small, family and farming businesses out of…

Originally published in The Daily Telegraph

By Bruce Billson.

When a bushfire, storm, flood or other natural disaster strikes, small business owners are often the first to volunteer to fight fires, lay sandbags, assist with…

… resilience can help soften the blow and shorten recovery times for small businesses, enabling impacted businesses to … Together, we can ensure that when unpredictable and at times ferocious nature tests us, our small and family … resilience can help soften the blow and shorten recovery times for small businesses, enabling impacted businesses to …

… 25 November 2024 Originally published in the Canberra Times. By Bruce Billson. I was shocked, but sadly not … Originally published in the Canberra Times. By Bruce Billson. I was shocked, but sadly not …

Telecommunications is an essential service and vital for so many small businesses and the absence of this service has a significant economic cost, says the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson.

“The response by…

… to 18 August 2025 Originally published in The Canberra Times By Bruce Billson The government's Economic Reform … and contend with the many "headwinds" in these challenging times, but knowing that the chance to put wind in their sails … Originally published in The Canberra Times By Bruce Billson The government's Economic Reform …

Originally published in The Daily Telegraph

By Bruce Billson

This sector makes up 98 per cent of Australian businesses, so why is it under-represented at the upcoming economic roundtable? It cannot merely be an afterthought, writes Bruce…

In a move that has been welcomed by the Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, South Australia and Victoria will be the first states to implement the Automatic Mutual Recognition Scheme. The scheme removes the…

This week we celebrate National Family Business Day - on Thursday, September 19.

It's a great moment to reflect on the crucial role family-owned businesses play in the economy and throughout our communities.

Think about the many farming,…