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    There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

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Small Business Pulse - February 2025

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  • Media Centre item (257)

Media Section

  • Disputes & Assistance (2)
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  • ASBFEO Live (257)

Success story type

SOME IMPORTANT END OF FINANCIAL YEAR CHANGES FOR SMALL BUSINESS

New instant asset write-off thresholds, updated tax rules, increased superannuation payments and a rise in the minimum wage are among changes coming into effect on 1 July, says Bruce Billson, the Australian Small Business and Family Enterprise…

… leaders as we near the end of the financial year it can be easy to overlook new and changing rules. However, there … put aside. “The end of the financial year is also a good time to not just have a stocktake but to take stock of the … introduced during the COVID pandemic which expires on 30 June and provided a write-off of eligible assets costing …

Media Centre item
Media Releases
ASBFEO Live

Mysterious surcharges on our payments are unfair on everyone

Originally published in the Canberra Times.

By Bruce Billson.

No one is happy when you buy a coffee, a meal or even an item of furniture and as you tap your card a few extra cents or dollars are drained from your account.

Typically, a…

… been calling for a system called least-cost routing to be mandatory. I'm delighted the Australian government has … to worsen unless action is taken. When you tap-and-go, the payment technology automatically chooses the payment pathway. … be good for the consumer and the merchant, but most of the time that's not what happens. Instead, it is being operated …

Media Centre item
Op-ed
ASBFEO Live

Release of the ASBFEO Small Business Guide to dealing with debt/ASBFEO Review

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Canberra

 

Subject: Release of the ASBFEO Small…

… Are they getting better at paying their bills on time?  Bruce Billson  Yes, they are, there's a number of very … and it particularly doesn't reach into areas where that payment worry might actually come after you - the business … if that, you know if they've got 5 minutes in their busy day to read through it? Bruce Billson  Jump on the nation's …

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: Micro, Small and Medium-sized Enterprises Day, Small Business Matters data report

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oly Peterson.

6PR Perth

26 June 2023

Subject:

Micro,…

… TRANSCRIPT: Micro, Small and Medium-sized Enterprises Day, Small Business Matters data report 26 June 2023 … Small and Medium Enterprise Day and we think it's a great time to shout out to those small and family businesses that … And that's important. But for younger people under 30, Bruce, I see a stat in your report, that shows just 8% …

Media Centre item
Transcript
ASBFEO Live

TRANSCRIPT: Visit to South East Field Days, role of ASBFEO, dispute resolution services, women entrepreneurs, insolvency reform, current challenges and opportunities for small businesses.

Australian Small Business and Family Enterprise Ombudsman Bruce Billson extract of interview with Selina Green.

ABC SA South East live from Lucindale

Subject: Visit to South East Field…

… They're the backbone of this part of the country. 30% of all small businesses in Australia are in regional … we do. And I'm jazzed about being able to do that every day. Selina Green Yeah, because I imagine within your field … hire finance business, someone's got a harvester on payment terms or it might be even the tax office - wanting …

Media Centre item
Transcript
ASBFEO Live

SOME IMPORTANT END OF FINANCIAL YEAR INFORMATION FOR SMALL BUSINESS

Income tax cuts, a rise in the minimum wage, updated information on tax deductions and increased superannuation payments are among changes coming into effect on 1 July, says Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman…

… near the end of the financial year it can be a stressful time and easy to overlook new and changing rules.  “The end … any tax deductable items their business may need before 30 June such as day-to-day operating expenses, purchases of products or …

Media Centre item
Media Releases
ASBFEO Live

You always hear about businesses doing the wrong thing. Let's flip the script

Originally published in the Canberra Times.

By Bruce Billson.

A good business pays its taxes, proper employee entitlements and its small business suppliers in a timely way.

Not paying is an unfair advantage over other businesses who…

… businesses who have done the wrong thing. And they should be penalised, named and shamed. But the majority are doing … like they are lumped together with the transgressors. It's time to honour businesses - big and small - who meet the … come with the big responsibility of business ownership. Payment obligations are at the forefront of expectations as …

Media Centre item
Op-ed
ASBFEO Live

Cyber security tips for small business

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tim Webster.

ABC Radio Sydney

Subjects: ransomware attacks on small business, cyber security tips for small business, insolvency concerns,…

… joins us from time to time and we love talking to him. G’day.  Bruce Billson Great to be with you Tim. And I haven't … bills and the like. But also we're getting an increase in payment disputes even when work is carried out under the … into the future. Tim Webster And just while I’ve got 30 seconds, a texter says to both of us. Mick Jagger did …

Media Centre item
Transcript
ASBFEO Live

Ombudsman urges small businesses to get on the front foot at tax time

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has urged struggling small and family businesses to be proactive at tax time, as a new report reveals declining payment plans despite record collectible debt owed to the…

… urges small businesses to get on the front foot at tax time 30 June 2021 The Australian Small Business and Family … proactive at tax time, as a new report reveals declining payment plans despite record collectible debt owed to the …

Media Centre item
Media Releases
ASBFEO Live

Small business conditions

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tim Webster.

ABC Radio Sydney

Subjects: Small business conditions, small business help, tips for small businesses using social media platforms,…

… to have a chat to us about all of this. Bruce Billson. G’day, Bruce. Bruce Billson Tim, happy to be with you and your … at 10 o’clock at night, it's really tough. That's at a time when getting it wrong can have really significant … the average age, and only about 8% are under the age of 30. Now, back in the '70s, it was 17% were under the age of …

Media Centre item
News
ASBFEO Live

Ombudsman welcomes designated-complaints legislation

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses…

… importance of their issues and the need for the issues to be examined and actioned by the regulator. We currently refer … the ACCC for its attention to help ensure that unnecessary time does not elapse, which may cause additional harm to … conduct and practices. “Small businesses suffer in real time when concerning conduct occurs so obviously a vital test …

Media Centre item
Media Releases
ASBFEO Live

Understanding the skills to handle business barneys

Opinion piece by the Ombudsman Bruce Billson.

Originally published in the Canberra Times.

Mary runs a small civil construction business but one of her customers, another small business, had not paid their $20,000 bill for 180 days.

…

… bill for 180 days. The delay, well beyond the usual payment terms of 30 days, was having significant flow-on consequences for Mary … the result is not as good, and the business might never be paid what they are owed. Over the past year, small and …

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: Energising enterprise, celebrating small and family businesses, right-sized regulation, seafood industry labelling, procurement

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

Radio 2CC Canberra

Subjects: Energising enterprise, celebrating small…

… by the Canberra Times over the weekend, saying it's time to celebrate Australia's forgotten small business. … news stories.  But if you look at the trajectory over time, you actually see that as impressive as those things … o’clock at night and they'll do it themselves and they'll be the marketing person, they'll be the chief financial …

Media Centre item
Transcript
ASBFEO Live

Don't overlook July 1 changes

An increase in the national wage and higher superannuation payments are among a raft of changes starting on July 1 that small and family businesses must be aware of, says Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman.…

… starting on July 1 that small and family businesses must be aware of, says Bruce Billson, the Australian Small … this is not something that can be put aside for another day. “It is essential that small business owners and managers … of $40 per week and based on a 38-hour week for a full-time employee. More information is available on the Fair Work …

Media Centre item
Media Releases
ASBFEO Live

ASBFEO hits 50,000 Milestone of helping Small Businesses

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.

2CC Canberra

Subject: ASBFEO hits 50,000 Milestone of helping Small…

… to 50,000 small and family businesses over that period of time.  The Australian Small Business and Family Enterprise … Billson, good afternoon.  Bruce Billson  Leon, fab to be with you and your listeners today.  Leon Delaney  Well … after they have tried to delight customers during the day. Some of that help can be really hard to find.  We offer …

Media Centre item
Transcript
ASBFEO Live

Concern about small businesses being paid

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Emma Hannigan.

ABC Radio Gold Coast

Subject: Concern about small businesses being paid

Announcer

It's a challenging…

… small businesses being paid Announcer It's a challenging time for many small businesses. If you're the owner of one, … help from distressed business owners who fear they won't be paid by those who owe them money and are worried about … and that, on top of some big businesses with appalling payment performance for small business suppliers, is a real …

Media Centre item
Transcript
ASBFEO Live

SMALL BUSINESS INSOLVENCY LAWS NEED OVERHAUL

Small businesses should have better access to ‘debt hibernation’ instead of being made insolvent when they face a crisis beyond their control, so they are better able to pursue a credible restructure, save jobs and rebuild, according to the Australian…

… insolvency laws which are being reviewed for the first time in more than three decades. Mr Billson called for an … 1,300 pages of regulations that were near-impossible for time-poor small business owners to navigate. And he said the … of the personal and corporate insolvency systems would be a sensible step because small business and personal …

Media Centre item
Media Releases
ASBFEO Live

Kindly customers urged to spend big with small business

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is urging shoppers to spend big with small businesses this weekend, with Black Friday and Cyber Monday sales predicted to smash records.

Black Friday and Cyber Monday…

… pandemic. “Above all, it’s important for shoppers to be kindly customers who are patient, understanding and shop … should get in early to ensure their gifts arrive on time. “If you are shopping online for gifts, as a growing number of people are doing – now is the time to start,” Mr Billson says. “According to new research …

Media Centre item
Media Releases
ASBFEO Live

Tradies and sub-contractors to be paid on time and in full, in ‘fairer go’ for construction

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) is encouraged by the Australian Government’s response to the Murray Review of Security of Payment Laws, and welcomes the announcement of further action to help ensure tradies and…

… Tradies and sub-contractors to be paid on time and in full, in ‘fairer go’ for construction … Government’s response to the Murray Review of Security of Payment Laws, and welcomes the announcement of further action …

Media Centre item
Media Releases
ASBFEO Live

Celebrating World Micro, Small and Medium-Sized Enterprises Day

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, is encouraging Australians to celebrate World Micro, Small and Medium-sized Enterprises Day on 27 June by saying thank you to small and family businesses for their…

… Celebrating World Micro, Small and Medium-Sized Enterprises Day 25 June 2024 The Australian Small Business and Family … consider this as an afterthought. This would mean every time a decision is made, small business will be front of mind … were twice as many small business owners aged between 30 and 49 as there were aged over 50. Only 8 per cent of our …

Media Centre item
Media Releases
ASBFEO Live

Least-cost system for making payments a win for all

Originally published in The Daily Telegraph.

A quick ‘tap and go' has made it very easy to make a payment for something we need.We're not restricted to having the right amount of cash in our pocket or wallet and paying by cheque is now…

… A quick ‘tap and go' has made it very easy to make a payment for something we need. We're not restricted to having … by cheque is now so rare and ancient that it is going to be phased out. But the simplicity and convenience of making … gouged out of small and family businesses. It is time to mandate least-cost routing and have an easy-to-use …

Media Centre item
Op-ed
ASBFEO Live

Keeping small businesses afloat comes down to us all

Originally published in the Canberra Times.

This week we celebrate World Micro, Small and Medium-sized Enterprises Day, which is a terrific opportunity to say a big thank you to the enterprising people who are the lifeblood of our communities.…

… celebrate World Micro, Small and Medium-sized Enterprises Day, which is a terrific opportunity to say a big thank you … consider this as an afterthought. This would mean every time a decision is made, small business will be front of mind … were twice as many small business owners aged between 30 and 49 as there were aged over 50. And only 8 per cent of …

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: Payment problems for small business, helping small business resolve disputes

 TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jeremy Jones.

ABC Radio Capricornia

Subjects: Payment problems for small…

… TRANSCRIPT: Payment problems for small business, helping small business … Bruce Billson, joins me now. Bruce, thanks for your time.  Bruce Billson Jeremy, fab to be with you and how good’s that 1976 song Rich Girl from Hall …

Media Centre item
Transcript
ASBFEO Live

Budget support for Australian small and family businesses

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the Australian Government’s 2022/23 Budget offers welcomed targeted support to Australian small and family businesses.

The Budget includes several new, extended…

… NBN fixed wireless services $10.4 million to redesign the Payment Times Reporting Portal and Register to improve … from early 2024 to allow for PAYG to be calculated in real time, based on the how the business is tracking financially. … wage subsidy support, has been extended by three months to 30 June 2022. “ This is an effective incentive for SMEs to …

Media Centre item
Media Releases
ASBFEO Live

Celebrate family businesses this National Family Business Day

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging Australians to celebrate and support family businesses on National Family Business Day.

Speaking in a video marking the day, Mr Billson says family…

… Celebrate family businesses this National Family Business Day 17 September 2021 The Australian Small Business and … marking the day, Mr Billson says family businesses need to be celebrated for the important role they play in our … the next generation are ready to take the reins when the time is right.”  You can see Mr Billson’s National Family …

Media Centre item
Media Releases
ASBFEO Live

Government should show small businesses respect

Originally published in the Canberra Times.

Australia's small businesses have been treated in a very shabby way by squabbling in our Federal Parliament.And our Parliament is a repeat offender.

Repeatedly we hear it said that small business…

… only purchased but installed and "ready for use" by June 30. However, the legislation that would make this tax break … and as recognised by the government, the tax break may be the critical difference in being able to afford to do … that qualify for the incentive. Small businesses need time to plan investment decisions, not be forced in the final …

Media Centre item
Op-ed
ASBFEO Live

TRANSCRIPT: what small, family and farming businesses need to know about 3G shutdown

 16 October 2024

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with John Mackenzie.

Radio 4CA Cairns

 

…

… business. Bruce, good morning. Bruce Billson John, fab to be with you sir, and your listeners. John Mackenzie There … and equipment in their business they may use every day and not think of what the wireless communication link is … on the 28th of this month. We're 12 days away, still time to check and that's what I'm urging small, family and …

Media Centre item
Transcript
ASBFEO Live

Small business conditions, ATO debt collections, ASBFEO Tax Concierge Service, global computer outage

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jess McGuire.

ABC Radio NSW Regional

Subjects: Small business conditions, ATO debt collections, ASBFEO Tax Concierge Service, global computer…

… well. Superannuation is up. This is a really challenging time, which is why we revealed, in recent months, 46 per cent … around, and I certainly feel for and get out of bed every day working for those small and family businesses that are … have them contact you, the opportunity to work through payment plans. The chance to take account of any hardship …

Media Centre item
Transcript
ASBFEO Live

Surge in Small Businesses worried about being paid

New figures from the Australian Small Business and Family Enterprise Ombudsman reveal a 50 per cent jump in requests for help from distressed business owners who are fearful that another business who owes them money has become insolvent or who are…

… financial commitments. The Ombudsman, Bruce Billson, said payment disputes were an early warning sign of a cash flow … business owners, for whom their business is their full-time livelihood endeavour, are earning less than the average … days.  The delay, well beyond the usual payment terms of 30 days, was having significant flow-on consequences for Mary …

Media Centre item
Media Releases
ASBFEO Live

TRANSCRIPT: Mental and Financial Wellbeing for Small Business Owners

TRANSCRIPT

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Jac Underwood.

2BS Bathurst

12 January 2023

…

… Bruce Billson is urging small business owners to take time early this year to take stock of their mental and … program now. Good afternoon. Bruce Billson Jac, awesome to be with you. And fab to see a New Year in with your listeners … of what that looks like and how you can set that out in a day-to-day way? Bruce Billson It's really funny you should …

Media Centre item
Transcript
ASBFEO Live

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