Originally published by The Canberra Times.
WHEN Paul, the proprietor of Zenbar Massage, was setting up his remedial massage business in Dickson last year, one of his early priorities was to promote his service.
After…
Originally published by The Canberra Times.
WHEN Paul, the proprietor of Zenbar Massage, was setting up his remedial massage business in Dickson last year, one of his early priorities was to promote his service.
After…
… his last name published) was seeing around one customer a day armed with a voucher for his service. The problem came … the marketing service and within two months negotiated the payment of all the funds owed to Paul. Having the ombudsman … try to phone and email people when they are in a different time zone," he said. "I was just one small business, and they …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Eddie Williams.
ABC Radio South East NSW
Subjects: Merchant transaction fees (least-cost…
… to reduce the burden both on the small business taking the payment and you, the customer, paying for your long black? … not in the interests of consumers. And it's way past time where the banks have been and should have been actively … Bruce Billson Fab to be with you. Take care. Have a great day. Eddie Williams Bruce Billson, the Australian Small …
… the amount per month, not realising this meant that each time she altered the amount per month she was entering into a … a quote for several hundred dollars per month. On the same day, after discussing it with her business partner, she … pay system. The small business owner also used this same payment system for her security alarm. Three years later the …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the Federal Government’s 2021 Budget is a clear acknowledgement that small and family businesses are central to the nation’s economic recovery and future prosperity.…
… billion towards enhancing the digital economy, including a 30% tax offset for the video game industry. “This $1.2 … export revenue and employing an additional 10,000 full time workers with the right support,” Mr Billson says. “This … events, productions and the film and television sector. Payment times: The Government is committing an additional $16 …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Kerry Peck.
Radio 2BS Bathurst
27 November 2023
…
… television, and we've been talking about it for quite some time. We really do, in this day and age, have to be vitally aware of scams, don't we? … details and if there's any irregularities then hold up the payment. That's a good measure. That's the measure that's …
… implementation of these changes is being staggered over time. Changes implemented from December 15th 2023: New rules … with fewer than 15 employees if making an order would not be fair and reasonable in the circumstances for service … under the order. Minimum standards orders may include: payment terms deductions record-keeping (for matters …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Rebecca Levingston.
ABC Radio Brisbane
Subject: Micro, Small and Medium-sized…
… TRANSCRIPT: Micro, Small and Medium-sized Enterprises Day, Small Business Matters data report 27 June 2023 … the economy, I think as everybody's seeing, just seems to be getting worse. And I think it was just the last week of … to see that just 8% of small business owners are under 30 compared to 17% in the mid 1970s. Why do you think that …
Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman sat down with Nick Fox, Deloitte’s Payment Times Reporting Lead to discuss the recent release of the first Payment Times Reporting Register.
Below is a summary of the…
… Payment Times Reporting Scheme 10 March 2022 Bruce Billson, … Enterprise Ombudsman sat down with Nick Fox, Deloitte’s Payment Times Reporting Lead to discuss the recent release of … positive role played by the Register to help reduce the time it takes to pay small business suppliers Some large …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Vivienne Ryan.
Small Business Connections TV
Subject: Role of ASBFEO, dispute…
… to Small Business Connections TV. Today, I'm delighted to be sitting down with the wonderful Bruce Billson from ASBFEO … doors? Bruce Billson The biggest one by quite a margin is payment disputes. So about 40% of the traffic we handle … and say, look, you need to come back to us by a certain time, otherwise I'll just appoint a mediator and you need to …
Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman, is calling on the community to join him today in saying a big thank you to the women and men running our small and family businesses.
Mr Billson said World Micro, Small…
… Mr Billson said World Micro, Small and Medium Enterprises Day (June 27) was the perfect chance to applaud the … need them. “The best way to support small businesses is to be a kindly customer – patient and understanding, with good … health,” he said. “Sometimes it can be as simple as making time to pause, reflect and reconnect. Talking to trusted …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Stephen Cenatiempo.
Radio 2CC Canberra
Subjects: Insolvency and small business;…
… to close its doors, we've laid out money, we've had staff time, we've made financial commitments and incurred expenses … at night after being everything in the business during the day. So, I think that's a really important conversation we … have been paid by their customer, which then slows up the payment to their small business supplier like we were …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, is urging Federal Parliament to give certainty to small business about two crucial tax breaks announced in last year’s budget.
“Time is running out with just six weeks…
… two crucial tax breaks announced in last year’s budget. “Time is running out with just six weeks until the end of the … to that amount for eligible assets between 1 July 2023 and 30 June 2024. (The Treasurer announced in this week’s budget the scheme would be extended to 30 June 2025.) Without legislation authorising …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Oly Peterson.
6PR Perth
20 November 2023
…
… Ombudsman and we welcome him back to Perth live. G’day Bruce. Bruce Billson Oly, great to be with you and the … the event that you are compromised? I mean, that's a tough time to work through. It's traumatic for the business. They … invoice to somebody for a big number, like an instalment payment on a house build, and they just get in there and …
The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the significant commitment announced today by the banking industry to better support small businesses to combat scams.
Mr Billson said a $100 million…
… confidence and the ability to operate. Too often, it can be an enterprise-ending event for a small business.” … year. The biggest contributor to these losses were payment redirection scams. Mr Billson said small businesses … Billson said next week is Scam Awareness Week and an ideal time for small business owners to take a few extra moments to …
… is grouped by subjects and all the main sections can be easily reached from the homepage. If you still need help, … Line caters for the needs of small business owners who may be visually impaired through the Translating and Interpreting Service (TIS). TIS can be contacted on 13 14 50. The Information Line also provides …
24 August 2023
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Susan Graham-Ryan.
ABC QLD
…
… we had about 17% of our small business owners were under 30. It's 8% at the moment. That's the same across Queensland. … the interests of small and family businesses every day - and part of it is surfacing their story. And that story … pursuits and being a business owner, particularly at a time when you've got difficulty getting staff and the like, …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the Australian Government’s $1.2 billion investment in the nation’s digital future, including the 30% tax offset for the video game industry.
Mr Billson…
… 30% tax offset a game-changer for Australian industry: … and go some way to unlocking the commercial gains that can be made through digitisation,” Mr Billson says. “Many small … and rural areas, to continue delighting customers at a time of pandemic-related disruptions. “In reality, …
Originally published in The Canberra Times.
By Bruce Billson.
It is often said small business is the engine room of the economy. We must ensure small and family business can fire on all cylinders - not have a cylinder taken out.
We…
… It's time to celebrate Australia's small businesses 15 April 2024 … for those people. They're working their tails off every day. The narrative about how buoyant profitability is in the … our small business-owning fraternity are under the age of 30, half what it was in the 1970s. We honour and celebrate …
TRANSCRIPT
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Sean Aylmer.
Fear and Greed Podcast
20 October 2022…
… Riviera, Sean. I got out of that to spend more quality time with the family because it's quite a punishing lifestyle … or challenges with the government or regulators of the day. And that meant a policy and advocacy role, Sean. Trying … your digital infrastructure, or in some cases, demanding a payment for you to access your own information. So, it’s a …
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the additional support to small businesses impacted by protracted lockdowns, announced by the Australian Government.
From week four of the lockdown, small…
… lockdown, small and family businesses that have suffered a 30% decline in turnover, will receive 40% of their payroll … “Unfortunately there has been a worrying deterioration in payment times over recent months. Now is not the time to delay paying small business supplier invoices when …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Brian Carlton.
Radio 2CC
Subject: Fake online reviews, digital platforms.
…
… Bruce, good afternoon. How are you? Bruce Billson Great to be with you and your listeners and I hope you go well with … Capital demanding their freedom and rights and at the same time infringing on everybody else's. And there were some … are going to take weeks and weeks and weeks. Now, by the time that is dealt with, actioned, resolved, the economic …
… on numbers and locations. Key findings for the year to 30 June 2023 Of the 2.5 million small businesses in … and external Other Territories. Victoria’s decrease can be attributed to a decrease in the number of small businesses … (3.3%) and Greater Hobart (3.0%) over the year to 30 June 2023. The main contributors to these increases were …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Stephen Cenatiempo.
2CC Canberra
Subject: Small business natural disaster preparedness and…
… in this region, too. Bruce Billson joins us on the line. G’day Bruce. Bruce Billson Stephen, great to be with you and a capital day for your listeners as well. … stage, out there. Businesses have gone through a tough time over the last three or four years for any number of …
Originally published in The Canberra Times.
By Bruce Billson.
Every small business deserves the right to be able to rely upon the safeguards, legal protections and business "bumper rails" that support fair conduct and competition in our…
… Bruce Billson. Every small business deserves the right to be able to rely upon the safeguards, legal protections and … delivered via online hearings, significantly reducing the time and cost burden on a small business. It would require … Business and Codes List would deal with matters that are day-to-day commerce. They're not huge numbers in proportion …
First published on Kochie’s Business Builders, 10 May 2023.
The Budget handed down on Tuesday night will help small businesses deal with some of the contemporary challenges they face as they prepare for a forecast lower rate of economic growth…
… in Victoria. As flagged by the Government before Budget day, there’s also a tax incentive worth up to $20,000 to … and transforming to whether the storm, was expiring on 30 June and would have reverted to a $1000 write-off from 1 … administration improvements which hopefully can reduce the time small business owners spend doing their tax. This …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Selina Green on ABC Radio SA South East.
Subject: End of Financial Year changes for small business…
… it ticks over into the 1st of July. Things that you should be aware of, perhaps your payroll and accounting team need to … important there is that the higher amount available to 30 June, that's for assets that are installed and that you've … probably were aware of a lot of media coverage at the time about that change. So that's an award rate increase of …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Tom Connell.
Sky News
24 November 2023
Tom Connell…
… Enterprise Ombudsman. Bruce, thanks as ever for your time. I think this is something people won't realise existed … by substituting a hacker’s BSB and account numbers. That payment is made and within moments it then gets usually … help for small business in this space. Tom Connell Bruce, 30 seconds or so, how is small business doing overall? Bruce …
… Reforming the Payment Systems (Regulation) Act 1998 to promote competition … in the debit card market and lower small business payment costs Date Thu, 07/06/2023 - 12:00 File SB - Reforms to the Payment Systems (Regulation) Act 1998.pdf pdf 239.61 KB …
Disputes about being paid, trouble with a digital service provider, contract battles and franchise disagreements are the top four issues where small business have sought the help of the Australian Small Business and Family Enterprise Ombudsman over the…
… five requests for help from a small business related to a payment dispute while almost one-quarter of cases involved … a pathway to a solution.” Mr Billson said being paid on time was critical to the viability of most small businesses. … your account shut down after being hacked – solving it can be a nightmare,” he said. “Often there is no real person you …
Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney.
Radio 2CC Canberra
24 November 2023
…
… Bruce Billson. Good afternoon. Bruce Billson Leon, fab to be with you and your listeners. Leon Delaney Thanks for … that name and if there's an irregularity then it stops the payment going through. This is fantastic news. If you and I … in the right direction. Bruce, thanks very much for your time again today. Bruce Billson Good to be with you, Leon, …