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Videos

The Banking Royal Commission and Small Business (Part Two)

Tuesday, 12th Feb 2019
Ombudsman Kate Carnell discusses other ways the small business sector might be impacted following the release of the final report from the Banking Royal Commission.
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The Banking Royal Commission and Small Business (Part One)

Thursday, 7th Feb 2019
The final report of the Banking Royal Commission is now available. So what does this mean for small businesses dealing with banks and other financial institutions?
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This week with Kate Carnell #9

Tuesday, 15th Jan 2019
Ombudsman Kate Carnell says now is the best time for small business owners to get in touch with local politicians or our office and tell us what improvements you would like to see in the small business space.
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Urgent call to support payment times review

Tuesday, 13th Nov 2018
If you are a small or family business owner, we want to hear from you about the payment times in your contracts.
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Why small biz should embrace e-invoicing

Wednesday, 7th Nov 2018
Australian Small Business and Family Enterprise Ombudsman, Kate Carnell explains how e-invoicing can improve cash flow for small businesses.
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Preparing your small business for the NBN

Friday, 26th Oct 2018
Ombudsman Kate Carnell talks about broadband connections, the NBN and how to make it work for you.
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Business 101: Warning signs of illegal phoenixing

Wednesday, 17th Oct 2018
Our Deputy Ombudsman Dr Craig Latham and Case Manager Liz Toussaint explain what illegal phoenixing is, how it is affecting businesses, and the warning signs of a company engaging in illegal phoenixing activities.
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Mental health in the workplace

Thursday, 11th Oct 2018
If you’re able to take a proactive approach to caring for your own, or your employee’s mental health, you’ll be making a significant investment in the success of your small or family owned business.
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