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Videos
What is alternate dispute resolution?
If you are a small business looking to resolve a dispute, we encourage you to complete the five steps to resolve your dispute.
National Press Club Address - Ombudsman Kate Carnell - Small Business Matters
Australian Small Business and Family Enterprise Ombudsman Kate Carnell discusses how the government and community can support small businesses in their recovery to grow, employ and lift national productivity.
Unpaid Superannuation Guarantee amnesty
Ombudsman, Kate Carnell discusses Unpaid Superannuation Guarantee amnesty
Regtech is key to cutting red tape for small businesses
The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says government and private sector investment in regtech would be an effective way to cut red tape for small businesses.
COVID-19 - How to prepare your small business for reopening in Australia
Are you thinking of reopening your small business? Join the Australian Small Business and Family Enterprise Ombudsman Kate Carnell as she gives some sound advice for reopening your business as COVID-19 restrictions are eased.
Pastries and pyjamas - Husk Bakery's survival story
In just the first few months of operation, Husk Bakery was hit by bushfire smoke, damaging hail and now the COVID-19 crisis.
COVID-19 - JobKeeper deadline looms to pay staff
The Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains why May 8 is an important date for small businesses that have applied for JobKeeper.
COVID-19 - Chicken soup for the sole trader
Garry Mills is a sole trader, has trained elite athletes and ran complex security operations in Australia and overseas. But depression doesn't discriminte. This is Garry's story.