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Videos

Business 101: Warning signs of illegal phoenixing

Wednesday, 17th Oct 2018
Our Deputy Ombudsman Dr Craig Latham and Case Manager Liz Toussaint explain what illegal phoenixing is, how it is affecting businesses, and the warning signs of a company engaging in illegal phoenixing activities.
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Mental health in the workplace

Thursday, 11th Oct 2018
If you’re able to take a proactive approach to caring for your own, or your employee’s mental health, you’ll be making a significant investment in the success of your small or family owned business.
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Report reveals digital connectivity helps small business

Wednesday, 10th Oct 2018
Ombudsman Kate Carnell explores how a broadband connection can improve a business' performance, and why you should invest in good accounting software and apps to help your business grow.
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RC interim report sets tone for future of financial sector

Tuesday, 9th Oct 2018
Ombudsman Kate Carnell says Commissioner Hayne's interim report from the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry is a step in the right direction. 
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Business 101: Subcontractors

Friday, 17th Aug 2018
Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains how a new contract clause will see subcontractors working on government projects paid in 30 days or less.
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The ABA Banking Code of Conduct and small biz

Friday, 10th Aug 2018
Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains the new Australian Banking Association (ABA) Banking Code of Conduct.
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ASBFEO - A quick intro

Wednesday, 25th Jul 2018
Who is the Australian Small Business and Family Enterprise Ombudsman? What does an Ombudsman do?
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Welcome to the Small Business Hub

Thursday, 5th Jul 2018
The new Small Business Hub, based in Canberra City, provides interstate small businesses, family enterprises and industry association members with better access to the Australian government and public sector.
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