The ASBFEO will be closed from Friday 22 December 2017 and will reopen on Monday 8 January 2018.

Latest News

National Payment Transparency Register established

14 December 2017
The Australian Small Business and Family Enterprise Ombudsman has established a National Payment Transparency Register to promote best practice in business-to-business payments.
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ACCC decision on proposed BP acquisition of Woolworths service stations welcomed

14 December 2017
The Australian Small Business and Family Enterprise Ombudsman has welcomed the ACCC decision to oppose the proposed acquisition by BP Australia of the Woolworths network of retail service station sites.
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Case studies

From contemporary dream to reality

Fairina Cheng spent her days working at a desk in a thriving marketing department, but at night dreamed of making jewellery.

Fairina Cheng Contemporary Jewellery initially started in Zetland, Sydney as a part time passion that burned whenever time allowed.

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Small business measures keep customers happy

Eight years of hard work in a corporate cubicle in London had made Sydneysider Alex Todman crave for the comforts of home and his own small business. He started Zubi at Billy’s at Sydney’s Bilgola beach with two simple things in mind, make incredible coffee for his customers and create a beautiful beachside setting.
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Business struggles, no matter what size, are survivable

Leanne Faulkner’s business started small—for a small person to be exact. In 2004, Leanne developed an all-natural goat’s milk soap to help soothe her young son’s eczema condition. Once other people began to try her handmade Billie Goat Soap, suddenly Leanne found herself overwhelmed with demand. Deciding to pursue soap making as her first small business venture, Leanne started making soap from home and later moved production to a factory.

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