Ombudsman welcomes designated-complaints legislation

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses to the ACCC.

“Vast numbers of small and family businesses every year are being compromised and, in some cases, profoundly damaged by unfair business practices and uncompetitive markets,” Mr Billson said.

TRANSCRIPT: Franchising Code of Conduct Review

Australian Small Business and Family Enterprise Ombudsman Bruce Billson interview with Leon Delaney on Radio 2CC Canberra.

Subject: Franchising Code of Conduct Review

Leon Delaney
The Small Business and Family Enterprise Ombudsman says he's pleased with the review of the Franchising Code of Conduct that has been completed for the federal government. And the Ombudsman, Bruce Bilson is on the phone now. Good afternoon. 

Bruce Billson
Leon, fab to be with you and your listeners, sir.