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Fintech lending

Borrowing from fintech lenders is a guide produced by the ASBFEO and for small to medium enterprises (SMEs) to help improve their awareness and understanding of business financing options, including fintech lenders. A pdf copy of the guide is available for download from the list below.

Fintech lending report

On 28 February 2018, the Australian Small Business and Family Enterprise Ombudsman (ASBFEO), FinTech Australia and released a report, outlining steps to be taken by fintech lenders to increase transparency and disclosure.

The report analyses the different approaches to disclosure across the fintech industry, recommends best practice and identifies commitments to action.

Items for action in the report include:

  • developing an industry Code of Conduct to cover fintech balance sheet lenders who offer unsecured business loans. The Code will include what a customer can expect in transparency and disclosure from a lender
  • expanding this Code of Conduct to other fintech lending and finance products over time
  • an easy-to-understand contract summary page that will include a common set of measures when making loan offers to customers
  • a guide to help small business owners to better understand the borrowing process from a fintech lender.


Borrowing from fintech lenders (pdf)

Fintech lending to small and medium sized enterprises: Improving transparency and disclosure report (pdf)

Glossary of common terms used in business lending (pdf)

Communique from roundtable meeting (pdf)