Videos

Australian Small Business and Family Enterprise Ombudsman, Kate Carnell explains how e-invoicing can improve cash flow for small businesses.

Ombudsman Kate Carnell talks about broadband connections, the NBN and how to make it work for you.

Our Deputy Ombudsman Dr Craig Latham and Case Manager Liz Toussaint explain what illegal phoenixing is, how it is affecting businesses, and the warning signs of a company engaging in illegal phoenixing activities.

If you’re able to take a proactive approach to caring for your own, or your employee’s mental health, you’ll be making a significant investment in the success of your small or family owned business.

Ombudsman Kate Carnell explores how a broadband connection can improve a business' performance, and why you should invest in good accounting software and apps to help your business grow.

Ombudsman Kate Carnell says Commissioner Hayne's interim report from the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry is a step in the right direction. 

Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains how a new contract clause will see subcontractors working on government projects paid in 30 days or less.

Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains the new Australian Banking Association (ABA) Banking Code of Conduct.