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11 April 2018

Small business Ombudsman heading to Traralgon for business breakfast event

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO), Kate Carnell, will share key learnings from her time as Ombudsman and as a small business owner at the Grow Your Business, Together breakfast in Traralgon on 17 April.

“This event has a ‘networking’ focus, which provides me the opportunity to get local opinions on things that are impacting on small businesses’ capacity to grow,” Ms Carnell said.

“At the moment we are working on two inquiries - Access to Justice and Affordable Capital for SME growth.

“The former will investigate the barriers for small businesses in accessing justice to resolve disputes. We are looking at how a small business can resolve its dispute outside of the court system.

“The court system is expensive and time consuming, and many small business simply don’t bother.

“The latter inquiry is about exploring the range of national and international initiatives that provide small business owners with capital to start or grow a business, that doesn’t involve using the family home for security.

“We are looking more closely at the British Business Bank and its government-backed guarantee scheme, and Australian initiatives, such as Jobs for NSW, where the government shares the lending risk.”

The Ombudsman said her office had just celebrated two productive years helping Australian small businesses and family enterprises.

“We work closely with the Victorian Small Business Commission on major small business issues, such as payment times and small business loans, and refer state-specific small business disputes to the Commission for resolution.

“I’m sure that between myself and the Victorian Small Business Commissioner, Judy O’Connell, small business owners will take away some important lessons and very useful information.

“Think of it as a business investment.”


Grow Your Business, Together breakfast, 7.15am-9am at the Premier Function Centre. Registrations close 6pm, Thursday 12 April. Bookings via