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09 October 2018

RC interim report sets tone for future of financial sector

Former Australian Small Business and Family Enterprise Ombudsman, Kate Carnell says Commissioner Hayne's interim report from the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry is a step in the right direction. 

Topics covered include: 
- how regulators in the industry can make improvements to enforcement
- the Banking Code of Practice and how the new entity AFCA (Australian Financial Complaints Authority) will enforce it
- how small businesses will form relationships with banks and financial institutions in the future.

Video transcript (DOCX 20KB)

Video transcript (PDF 406KB)