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Media releases

Ombudsman welcomes job system overhaul to help small businesses employ

Wednesday, March 20, 2019

Australian Small Business and Family Enterprise Ombudsman, Kate Carnell today welcomed the Coalition Government’s commitment to transform Australia’s employment services model to deliver better outcomes for job seekers and employers.

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NAB steps up on definition of small business loan facility

Friday, March 15, 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, has congratulated the National Australia Bank’s lead in expanding its definition of small business to capture total lending of up to $5 million; higher than the aggregate $...

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Ombudsman concerned with number of ATO garnishees

Thursday, March 14, 2019

The number of ATO garnishee debt-recovery notices released each day, as reported in the Acting Inspector-General of Taxation and Taxation Ombudsman’s (IGTO) review, is of great concern to the Australian Small Business and Family Enterprise Ombudsman.

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Franchising inquiry actions should be adopted: Ombudsman

Thursday, March 14, 2019

Ombudsman says recommendations in the report on the inquiry into franchising addressed the concerns raised by her office in submissions and consultations with small business franchisees.

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Supplier payment code recommendations a step in the right direction

Wednesday, March 13, 2019

“The actions recommended in the independent review of the BCA Australian Supplier Payment Code are a step in the right direction, but have fallen short of small business expectations,” Ombudsman, Kate Carnell said.

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Ombudsman supports fairer online booking rules for Aussie small businesses

Tuesday, March 12, 2019

Kate Carnell welcomed Labor’s proposal to ban ‘price parity clauses’ from online booking contracts that restrict accommodation outlets offering discounts or deals on their own websites.

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Ombudsman to review historical cases of small business disputes with ATO

Thursday, March 7, 2019

The Ombudsman is looking into historical cases where a small business has disputed an assessment by the ATO and the ATO commenced early action to recover the debt.

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Most small businesses do the right thing by their migrant workforce

Thursday, March 7, 2019

Migrant Workers’ Taskforce Report: Ombudsman says initiatives that help level the playing field for the small businesses doing the right thing by their employees are welcome.

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