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Media releases

Ombudsman’s recovery roadmap a beacon of hope for small businesses

Monday, May 25, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has released a comprehensive plan, recommending a suite of reforms to support small businesses in the post-COVID recovery phase.

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Least cost routing to help small businesses on road to recovery

Thursday, May 21, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is calling on banks to make “least cost routing” available to small business as a matter of urgency.

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Ombudsman welcomes Payment Times Reporting Bill 2020

Wednesday, May 13, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed legislation introduced to the Parliament today, requiring big businesses to be transparent about their payment times.

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Ombudsman releases new mental health resource for sole traders

Thursday, May 7, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has released a free online mental health webinar for sole traders.

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Greensill stays true to his word to ditch late payers: Ombudsman

Thursday, May 7, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has commended Lex Greensill for following through on his promise not to provide supply chain finance to late paying businesses.

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JobKeeper payment extension granted to assist with cash flow

Tuesday, April 28, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell says small businesses have been given an extension to pay their employees under the JobKeeper program.

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Small businesses impacted by COVID-19 urged to apply for JobKeeper

Friday, April 24, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is concerned by reports many small businesses may not be applying for the JobKeeper payment because they can’t pay staff by April 30.

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Ombudsman welcomes new QLD Small Business Commissioner role

Thursday, April 23, 2020

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the Queensland Government’s decision to appoint a temporary Small Business Commissioner.

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